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Solved: A disk read error occurred on XP Home Installation

Discussion in 'Windows XP' started by davido-23, Apr 12, 2008.

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  1. davido-23

    davido-23 Thread Starter

    Joined:
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    Hi!

    My PC's hard drive failed so I purchased a new Maxtor 80gb PATA HDD today.

    I have installed it and ran my Windows XP Home Edition SP2 CD.

    In XP installation the hard disk is formatted with no problems and then the files are installed. Then XP says that the computer needs to re-boot to continue setup... so it re-boots and in a black screen it displays:

    veryfying DMI Pool Data......Update success
    Boot from CD
    A disk read error occurred

    I have run chkdsk /r in the XP CD and no bad secors were found.

    Any ideas??

    Kind regards,

    David.
     
  2. Elvandil

    Elvandil

    Joined:
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    Is the CD damaged? Any other disks in their drives?

    "Update Success"? What did you change in BIOS or hardware between boots?

    Drives do come with problems sometimes. Test that drive thoroughly before relying on it. Some tests are on bootable media.

    Free Hard Drive Testing Applications:
    HD Tune
    CheckDisk 1.03 (Marks bad sectors as unusable.)
    HDAT2 (Diagnostics and bad sector recovery)
    MHDD Low-level Diagnostics
    Bootable Hitachi Drive Fitness Test Floppy or CD Image (works on most drives)

    Hard Drive Manufacturers' Diagnostic Utilities Links:
    TachTech
    BleepingComputer
     
  3. davido-23

    davido-23 Thread Starter

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    Hi... thanks for replying

    I'm a complete beginner... there are no scratches or marks on the disk. And there are no other disks in any other drive.

    With regards to BIOS as far as I am aware (please note I am a complete beginner!!) I have made no changes... should I have??

    How do I use the links you have given me? as my other computer doesn't have a floppy drive. Please advise.

    Kind regards,

    David.
     
  4. Elvandil

    Elvandil

    Joined:
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    There are some of those testing probrams that have an iso image that can be burned to CD. The CD is then bootable. Like this one:

    http://www.hdat2.com/files/hdat2iso_4_53.zip

    Open the zip file and burn the image to CD.

    How To Write ISO Files To CD

    Free ISO burning apps:

    Standalone ISO Burner (Be sure to check the "Finalize" box.)
    [email protected] ISO Burner
    EasyISO
    BurnISO
    ISOBurn
    ISO Recorder for XP (Uses XP's burner and adds context menu - Vista version also available.)

    The update message that you got implies that something in the system changed and the BIOS self-adjusted to accomodate the change.
     
  5. davido-23

    davido-23 Thread Starter

    Joined:
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    Hi!

    I have just run the following applications:

    1) Seagate Sea Tools for DOS
    2) HDAT Diagnostics
    3) Hitachi HDD Fitness Test

    I chose the most advanced test option on all 3 and my HDD passed 100%

    I also tried changing the jumper settings from cable select to master but again the same problem...

    a disk read error occured!!!

    Any ideas?

    Kind regaqrds,

    David.
     
  6. Elvandil

    Elvandil

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    Memory is the next thing to test. If you have multiple sticks, then remove one at a time to see if the error recurs. If you can't try a test:

    MemScope (Floppy and CD images.)
    Microsoft Memory Test (floppy or CD ISO image)
    Memtest86
     
  7. jasaiyajin

    jasaiyajin

    Joined:
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    Messages:
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    I would reset my bios to defaults or at least make sure the hard drive is recognized and is within the boot priority at the top of the list. Can you confirm what I asked?
     
  8. davido-23

    davido-23 Thread Starter

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    Thanks jasaiyajin... restored bios to defaults and it worked!!

    Now Win XP Home installed but system crashes almost every 5 minutes saying win xp has encoutered an error and needs to close!! sometimes a serious error!!

    To, Elvandil... Do I still need to test my memory?

    Kind regards,

    David.
     
  9. Elvandil

    Elvandil

    Joined:
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    Wouldn't hurt. And you'd have a memtest floppy or CD for the future.
     
  10. jasaiyajin

    jasaiyajin

    Joined:
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    Sounds like a system communication problem. I would check the CPU heat sink for clogs, usually a lot of dust builds up and your CPU runs too hot causing system crashes. Memory would be the next culprit, but I'm surprised that windows xp installed in the first place.

    All my computer cases, even with filters, accumulate dust like a thick blanket and eventually overheat the CPU causing your symptoms. Ram can go bad, that would be next on the list. Then I peek inside the power supply to see how much dust has blanketed the heat sink inside of there. Yes, the power supply has a heat sink with fans blowing to keep it cool, but mine clogged up after a few years also causing random crashes in the past. I just opened up 4 screws and blew out all the dust to get it back to working order.

    What kind of crashes are you experiencing, blue screen of death?
     
  11. davido-23

    davido-23 Thread Starter

    Joined:
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    The system just restarts itself... now it gets to the welcome page and restarts again... and again... and again. Windows wont open now.

    I'll give it a good clean and check my memory.

    Kind regards,

    David.
     
  12. Rich-M

    Rich-M

    Joined:
    May 3, 2006
    Messages:
    22,443
    That is either heat where the hsf or it's fastening is suspect or memory problem.
     
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