Solved: a virus that was found, but cannot be deleted

[cliffo90]

well i did a virus scan, and found a virus: heres wat it said on the info

The file C:\WINDOWS\system32\rdriv.sys is infected with the Trojan.Cachecachekit virus.

i tried to remove it, but it said it cannot be removed, i did the whole adware and spybot thing.

 

[RockmanX34]

Boot in safe mode, remove it manually.

 

[Cheeseball81]

This might get it too:

Download the trial version of Ewido Security Suite: http://www.ewido.net/en/download/

· Install Ewido.
· During the installation, under "Additional Options" uncheck "Install background guard" and "Install scan via context menu".
· Launch Ewido.
· It will prompt you to update click the OK button and it will go to the main screen.
· On the left side of the main screen click Update.
· Click on Start and let it update.
· DO NOT run a scan yet. You will do that later in Safe Mode.

Restart your computer into Safe Mode now.
(start tapping the F8 key at Startup, before the Windows logo screen)
Perform the following steps in Safe Mode:

Run Ewido:

· Click on scanner.
· Put a check by the following before you scan:

o Binder
o Crypter
o Archives

· Click the Start Scan button to start the scan.
· During the scan it will prompt you to clean files, click OK.
· When the scan is finished, look at the bottom of the screen and click the Save Report button.
· Save the report to your desktop.
· Post that log.
--------------------------------------------------------------------------
You should probably post a Hijack This log too just to be safe.
Download Hijack This here: http://thespykiller.co.uk/files/hijackthis_sfx.exe

Let it extract to C:\Program Files

Close out any open browsers
Launch the program
Hit "do a system scan only"
When that finishes, hit "save log"
The log will open in Notepad
Copy & paste that log into this thread

Do not fix anything yet

 

[cliffo90]

ok, i did the scan, and it removed the virus i was talking about, and 2 other things, heres the log:

---------------------------------------------------------
ewido security suite - Scan report
---------------------------------------------------------

+ Created on: 10:23:40 PM, 7/1/2005
+ Report-Checksum: C8EA2E73

+ Date of database: 7/2/2005
+ Version of scan engine: v3.0

+ Duration: 69 min
+ Scanned Files: 72357
+ Speed: 17.43 Files/Second
+ Infected files: 3
+ Removed files: 3
+ Files put in quarantine: 3
+ Files that could not be opened: 0
+ Files that could not be cleaned: 0

+ Binder: Yes
+ Crypter: Yes
+ Archives: Yes

+ Scanned items:
C:\

+ Scan result:
C:\RECYCLER\S-1-5-21-1085031214-2049760794-725345543-1003\Dc5\backups\backup-20050527-183931-810.dll -> Not-A-Virus.PornWare.PopCap.b -> Cleaned with backup
C:\WINDOWS\system32\rdriv.sys -> Trojan.Rootkit.k -> Cleaned with backup
C:\WINDOWS\system32\YahooInsa.exe -> Backdoor.SdBot.Generic -> Cleaned with backup


::Report End

and heres is the hijack log:

Logfile of HijackThis v1.99.1
Scan saved at 10:28:08 PM, on 7/1/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
C:\WINDOWS\System32\LVCOMSX.EXE
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Winamp\winampa.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\PROGRA~1\AIM\aim.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\WINDOWS\iTunesM.exe
C:\Program Files\Microsoft SQL Server\MSSQL\Binn\sqlservr.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Cliff\Programs\hijackthis\HijackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\System32\LVCOMSX.EXE
O4 - HKLM\..\Run: [IMJPMIG8.1] C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\System32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKCU\..\Run: [AIM] C:\PROGRA~1\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Service Manager.lnk = C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRA~1\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {FE0BD779-44EE-4A4B-AA2E-743C63F2E5E6} (IWinAmpActiveX Class) - http://pdl.stream.aol.com/downloads/aol/unagi/ampx_en_dl.cab
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: iTunes MusicService - Unknown owner - C:\WINDOWS\iTunesM.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

 

[Cheeseball81]

Great
And the log looks clean.

What you need to do now is to pay an urgent visit to Windows Update and download all critical patches and service packs for Windows XP.

 

[cliffo90]

thank you, i hate it when i have an infection or a firus and i cant do anything about it

 

[Cheeseball81]

You're welcome

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