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Solved: Access is Denied: Error the Requested URL could not be retrieved

Discussion in 'Networking' started by CJS23, Apr 22, 2009.

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  1. CJS23

    CJS23 Thread Starter

    Joined:
    Jan 28, 2009
    Messages:
    718
    Hi

    I've been given a relative's computer to update.

    It's running on XP SP1 (I know) and I'm unable to connect to the Internet.

    Every page I go to (including 192.168.0.1 ) I get the same error page.

    ERROR

    The requested URL could not be retrieved.

    While trying to retrieve the URL http://anythingIcaretotype.htm

    The following error was encountered.

    Access Denied

    Access control configuration prevents your request from being alowed at this time. Please contact your service provider if you feel this is incorrect.

    Your cache administrator is [email protected]

    Generated Wed Apr 22 2009 09:39:46 GMT by proxy4.karoo.co.uk (squid)

    I have the laptop plugged into my Router Netgear DG834G v 3 which lists the laptop as an attached device.

    If I unplug the Ethernet cable I get a "This page cannot be displayed" error which suggests it's not my Internet Connection but some setting on the laptop. There is no firewall or AV Software installed at this time.

    Any idea?

    Kind regards

    Chris
     
  2. CJS23

    CJS23 Thread Starter

    Joined:
    Jan 28, 2009
    Messages:
    718
    Fixed it! I'm embarrassed to say it was simply a case of taking out the tick from "Proxy Server" - lol

    Maybe it will help someone else though which is what it's all about.
     
  3. JohnWill

    JohnWill Retired Moderator

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    Oct 19, 2002
    Messages:
    106,409
    Lots of issues here are easy once you find them. :D

    Glad you were able to solve this one yourself.
     
  4. cee_tykes

    cee_tykes

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    May 3, 2009
    Messages:
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    how do I exactly do this? what do you mean by taking out the tick in proxy server?
    :D
     
  5. JohnWill

    JohnWill Retired Moderator

    Joined:
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    106,409
    Yes, you should have no entries under proxy server.
     
  6. cee_tykes

    cee_tykes

    Joined:
    May 3, 2009
    Messages:
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    but the connection that I'm using makes use of a proxy. how will I solve this problem? is it a problem of my computer or is it of the network?
     
  7. JohnWill

    JohnWill Retired Moderator

    Joined:
    Oct 19, 2002
    Messages:
    106,409
    Well, if you're connecting through a proxy, you have to know the details of the service to connect. You'll have to be a lot more specific for useful help here.
     
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