Solved: acer aspire 5742 - canom 5250 wifi

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mullie

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Jan 23, 2013
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Hi All
Sorry if in wrong section but 1st post
I have a acer aspire 5742 with the wifi on which will see 5 connections but not the canon 5250
The printer canon 5250 wifi will alse see the local wifi but not the laptop
so think both wifi are working
have run auto setup on printer but nothing
running windows 7 sp1
lan broadcom
wireless lan atheros

Any help

Mullie:confused::confused:
 
Joined
Dec 28, 2004
Messages
8,256
Hello & Welcome to Tech Guy Forum.

On which date did the problem begin? Occasionally the exact date is important.

When did the computer last work well? What changed? Perhaps a hardware or software install or removal; W7 update [ check W7's update history ]; an update to your anti malware or other program?

Would you describe yourself as a beginning, intermediate or advanced computer user?

Please run the Tech Guy system info tool & post the results
http://forums.techguy.org/site-comments-suggestions/1032709-where-tsg-information-tool.html


Which W7? 32 or 64 bit?

For your router, please provide the brand, model & model #.
Please provide HW & FW [ hardware & firmware ] info. Probably on a postage stamp sized sticker on the router.



Can other wi fi capable computers see your router?

Perhaps SSID broadcast has been disabled.

RF123
 

mullie

Thread Starter
Joined
Jan 23, 2013
Messages
13
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i5 CPU M 450 @ 2.40GHz, Intel64 Family 6 Model 37 Stepping 5
Processor Count: 4
RAM: 7862 Mb
Graphics Card: Intel(R) HD Graphics, -292 Mb
Hard Drives: C: Total - 463525 MB, Free - 396321 MB;
Motherboard: Acer, Aspire 5742
Antivirus: McAfee Anti-Virus and Anti-Spyware, Updated and Enabled

windows 7 64
Atheros ar5b97 wireless network adapter built in

this is a new printer wifi never connected (usb works fine)
 

dai

Joined
Mar 6, 2003
Messages
11,198
have you entered the security password into the printer,wifi will not work without it

have you enabled network sharing in the computer
 

mullie

Thread Starter
Joined
Jan 23, 2013
Messages
13
yes entered the password G17d////// 10 letters

setting up the sharing is I think my by my problem
on the printer it only gives WPS OR WCN access
on the computer i get Security type WEP wpa2 wpa personal wpa enterprise and 802.1x

so not sure how to set this up

Thanks
 

mullie

Thread Starter
Joined
Jan 23, 2013
Messages
13
beginner
new printer will print with cable but I require wifi printer says WPS OR WCN but not add hock and these options are not listed in windows ??
 

dai

Joined
Mar 6, 2003
Messages
11,198
look in the security section of the setup on the modem /router

what brand and model is it
 
Joined
Dec 28, 2004
Messages
8,256
look in the security section of the setup on the modem /router

what brand and model is it
I hope the OP answers, dai.
For your router, please provide the brand, model & model #.
Please provide HW & FW [ hardware & firmware ] info. Probably on a postage stamp sized sticker on the router.
RF123
 

mullie

Thread Starter
Joined
Jan 23, 2013
Messages
13
acer nplifty 802.11b/g/n
Microsoft virtual mini port
Atheros ar5b97 wireless network adapter built in
 
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