1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Solved: Acer Aspire5100

Discussion in 'All Other Software' started by bshoul1, Apr 23, 2010.

Thread Status:
Not open for further replies.
Advertisement
  1. bshoul1

    bshoul1 Thread Starter

    Joined:
    Apr 23, 2010
    Messages:
    7
    I am trying to restore from Recovery CD. The CD runs but before it completes the laptop shuts don. I also tried restoring to factory defauls but when I boot, it starts loading and then powers of......HELP!!!
     
  2. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    80,962
    First Name:
    Frank
    I'm guessing 3 things at this point:

    It's not plugged in and the battery is dead.

    It's overheating.

    The hard drive is dying.

    -----------------------------------------------------------------

    How old is that laptop?

    -----------------------------------------------------------------

    Here is the on-line user's manual for it.

    ----------------------------------------------------------------
     
  3. bshoul1

    bshoul1 Thread Starter

    Joined:
    Apr 23, 2010
    Messages:
    7
    It's plugged in. I cleaned the vents and fans. Maybe the hard drive. Hope not.
     
  4. bshoul1

    bshoul1 Thread Starter

    Joined:
    Apr 23, 2010
    Messages:
    7
    Oh. It's around 3 years old. It was working fine, escept for a virus before I tried to recover
     
  5. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    80,962
    First Name:
    Frank
    I'm assuming you're not using an actual Windows XP CD.

    I didn't see anything in the user's manual about that laptop coming with a recovery CD kit.

    -----------------------------------------------------------------
     
  6. bshoul1

    bshoul1 Thread Starter

    Joined:
    Apr 23, 2010
    Messages:
    7
    It runs fine through the "restore factory default" process. It completes but will power down when booting
     
  7. bshoul1

    bshoul1 Thread Starter

    Joined:
    Apr 23, 2010
    Messages:
    7
    The person who owns it made the recovery CDs. I called ACER but they want $60 per 1/2 hour for support
     
  8. bshoul1

    bshoul1 Thread Starter

    Joined:
    Apr 23, 2010
    Messages:
    7
    I don't think it's a bad hard drive because it powers down at the exact same place when booting. Something is missing
     
  9. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    80,962
    First Name:
    Frank
    Go to the user's manual with the link that I gave you, then navigate to

    Acer 5110/5100/3100 Series
    Contents
    Acer Empowering Technology
    Acer eRecovery Management

    then start reading and scrolling down.

    ------------------------------------------------------------------
     
  10. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/918775

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice