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Solved: Acer Extensa 4420 factory reset

21K views 7 replies 2 participants last post by  etaf 
#1 ·
So i've looked up and i can't really find any useful info on how to reset my Acer laptop back to factory settings. the info i did find doesn't really help. If anyone could help me out with this it would be much appreciated. I have tried methods i've found online but with no luck. and for some reason my restore points have been erased so theres no way to backdate anymore...
 
#2 ·
did you get any recovery Cds with the machine

Also lets see if it has a recovery partition
start
control panel
admin tools
compute rmanagement
disk management
post back an image of the disks
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Where you asked to create any Recovery CDs when you first used the PC

EDIT
user manual here
http://www.acer.co.uk/acer/service....tx1g.c2att92=122&ctx1.att21k=1&CRC=2980211862

you have an Acer eRecovery Manager - that should reset to factory default - Page 44

This recovery process helps you restore the C: drive with the original software
content that is installed when you purchase your notebook. Follow the steps
below to rebuild your C: drive. (Your C: drive will be reformatted and all data
will be erased.) It is important to back up all data files before using this option.
Before performing a restore operation, please check the BIOS settings.
1 Check to see if Acer disk-to-disk recovery is enabled or not.
2 Make sure the D2D Recovery setting in Main is Enabled.
3 Exit the BIOS utility and save changes. The system will reboot.
Note: To activate the BIOS utility, press <F2> during POST.

To start the recovery process:
1 Restart the system.
2 While the Acer logo is showing, press <Alt> + <F10> at the same time to
enter the recovery process.
3 Refer to the onscreen instructions to perform system recovery.
Important! This feature occupies 10 GB in a hidden partition on
your hard disk.
 
#4 ·
that 9.77GB partition is probably the recovery partition , as the manual mentions a 10GB hidden partition for recovery

so all the details to use that are above

you can also create some recovery DVDs from the partition - again all in the manual posted
 
#8 ·
thats interesting, usually would delete the partitions and reformat - as your 2nd Drive is part of the one physical drive you have -

anyway - :up: if it all works now, would you mark solved, button at top of your first post
 
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