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Solved: Acer freezes on Windows 7 startup and HDD password frozen

Discussion in 'Windows 7' started by spida, Dec 27, 2010.

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  1. spida

    spida Thread Starter

    Joined:
    Dec 27, 2010
    Messages:
    2
    ARGH!
    My wife and I both own ACER Aspire 5741G laptops. Recently my wifes laptop has failed startup going straight to the 'start in repair mode' / 'Start Windows normally' option saying 'Windows failed to start'. (The most that happens is the fan starts up and the 4 coloured dots form into the windows logo then it freezes). I have followed the 'prompts' and found that neither the Auto fix OR Restore point fix will work.
    After some time I receive a message stating that Windows cannot repair this computer automatically! A second window then opens up labeled 'Startup repair' and offers to sent the information to Microsoft!?! the error report reads as follows:

    Problem Event Name: StartupRepairOffline
    Problem Signature 01: 6.1.7600.16385
    Problem Signature 02: 6.1.7600.16385
    Problem Signature 03: unknown
    Problem Signature 04: 41
    Problem Signature 05: AutoFailover
    Problem Signature 06: 2
    Problem Signature 07: NoRootCause
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 1033

    Once this is sent, I am left hanging, as nothing happens until I click the only to available option of Restart or Shutdown. I have entered the F2 option at startup and found that it says the HDD Password is frozen! I am not sure if this is a seperate issue or is a development of the initial issue?! The comp will start in 'fix' mode but is getting slower with every attempt! PLEASE HELP!... and be gentle as I am a novice when it comes to manipulating BIOS etc!!! - SPIDA :confused: from Perth, Western Australia .... PS: have only owned our laptops for about 6-7 months.... Thank you!
     
  2. spida

    spida Thread Starter

    Joined:
    Dec 27, 2010
    Messages:
    2
    Hmmmmm...! I was on the edge of restoring factory settings in safe mode and about to lose a stack of cash in iTunes and the like, when my gut suggested I try the restart one last time and enter through F10 during start up... I did so, clicked enter to 'submit' (whetever that meant?!) and abracadabra snotty-covered-tissues, it restarted by itself as if nothing was ever wrong!! ...almost as if it was playing an April fools joke to make me think I was insane!.... It's still December right?... not April?......
    ;-)
     
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