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(Solved) AD-AWARE and SPYBOT acting strangely.

Discussion in 'All Other Software' started by BigDaveinNJ, Mar 6, 2004.

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  1. BigDaveinNJ

    BigDaveinNJ Thread Starter

    Joined:
    Jun 9, 2000
    Messages:
    892
    Today I have been attempting to run both SPYBOT S&D and AD-Aware6.... and I am just having some problems. This is strange... because I have NEVER had any problems with either one of them... and have ran them at least once or twice a month.

    Here's what is happening.

    AD-Aware6... I will do the normal DEEP SCAN, and it will quickly find 66 registry keys and continue to scan.... until it gets to Windows COOKIES.... and then it will hang, and I have to hit CNTRL-ALT-DELETE to exit.

    I have tried rebooting several times, repairing the program, even uninstalling/reinstalling twice. I updated the program as well.

    With SPYBOT S&D... I will do a search for "updates"... it will find about 3 of them, and when I go to DOWNLOAD UPDATES... it will just hang..... and do nothing, again causing me to CNTRL-ALT-DEL to exit. I uninstalled this and reinstalled as well.

    Again... these programs have been working great for months, and today, they are both giving me fits.... Any ideas what may be happening here? Possible solutions?

    Thanks in advance

    DAVID :)
     
  2. BigDaveinNJ

    BigDaveinNJ Thread Starter

    Joined:
    Jun 9, 2000
    Messages:
    892
    Hi.... I don't know if this will be of any help, but here are the logs of MY START-UP LIST and Hi-JACK THIS


    StartupList report, 3/6/2004, 5:47:36 PM
    StartupList version: 1.52
    Started from : C:\UNZIPPED\STARTUPLIST1521\STARTUPLIST.EXE
    Detected: Windows 98 SE (Win9x 4.10.2222A)
    Detected: Internet Explorer v6.00 (6.00.2600.0000)
    * Using default options
    ==================================================

    Running processes:

    C:\WINDOWS\SYSTEM\KERNEL32.DLL
    C:\WINDOWS\SYSTEM\MSGSRV32.EXE
    C:\WINDOWS\SYSTEM\MPREXE.EXE
    C:\WINDOWS\SYSTEM\mmtask.tsk
    C:\WINDOWS\EXPLORER.EXE
    C:\WINDOWS\SYSTEM\SYSTRAY.EXE
    C:\PROGRAM FILES\MS HARDWARE\POINT32.EXE
    C:\PROGRAM FILES\PANICWARE\POP-UP STOPPER\DPPS2.EXE
    C:\PROGRAM FILES\MINDBEAT\INVISIBLE! 2001\INVISIBLE.EXE
    C:\WINDOWS\SYSTEM\MSWHEEL.EXE
    C:\WINDOWS\SYSTEM\WMIEXE.EXE
    C:\UNZIPPED\STARTUPLIST1521\STARTUPLIST.EXE

    --------------------------------------------------

    Autorun entries from Registry:
    HKLM\Software\Microsoft\Windows\CurrentVersion\Run

    SystemTray = SysTray.Exe
    LoadPowerProfile = Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    ScanRegistry = c:\windows\scanregw.exe /autorun
    POINTER = C:\PROGRA~1\MSHARD~1\point32.exe
    Tweak UI = RUNDLL32.EXE TWEAKUI.CPL,TweakMeUp
    Pop-Up Stopper = "C:\PROGRAM FILES\PANICWARE\POP-UP STOPPER\DPPS2.EXE"

    --------------------------------------------------

    Autorun entries from Registry:
    HKLM\Software\Microsoft\Windows\CurrentVersion\RunServices

    LoadPowerProfile = Rundll32.exe powrprof.dll,LoadCurrentPwrScheme

    --------------------------------------------------

    Autorun entries from Registry:
    HKCU\Software\Microsoft\Windows\CurrentVersion\Run

    Invisible! 2001 = "C:\PROGRAM FILES\MINDBEAT\INVISIBLE! 2001\INVISIBLE.EXE"

    --------------------------------------------------

    C:\WINDOWS\WININIT.BAK listing:
    (Created 6/3/2004, 17:12:26)

    [rename]
    NUL=c:\windows\TEMP\GLB1A2B.EXE

    --------------------------------------------------

    C:\AUTOEXEC.BAT listing:

    SET BLASTER=A220 I5 D1 T4
    LH C:\WINDOWS\AU30DOS.COM

    --------------------------------------------------


    Enumerating Browser Helper Objects:

    Yahoo! Companion BHO - C:\PROGRAM FILES\YAHOO!\COMPANION\YCOMP5_0_2_3.DLL - {13F537F0-AF09-11d6-9029-0002B31F9E59}

    --------------------------------------------------

    Enumerating Task Scheduler jobs:

    Tune-up Application Start.job
    {755D8320-F899-01BE-096A-F8FF22000000}_TD SLOMEANA.job

    --------------------------------------------------

    Enumerating Download Program Files:

    [{4248083C-9656-11D2-8B7F-00105A17847A}]
    CODEBASE = http://downloads.mplayer.com/MplayerAutoInstaller.exe

    [Shockwave Flash Object]
    InProcServer32 = C:\WINDOWS\SYSTEM\MACROMED\FLASH\FLASH.OCX
    CODEBASE = http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab

    [PCPitstop Utility]
    InProcServer32 = C:\WINDOWS\DOWNLO~1\PCPITS~1.DLL
    CODEBASE = http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB

    [MSN Chat Control 4.5]
    InProcServer32 = C:\WINDOWS\DOWNLOADED PROGRAM FILES\MSNCHAT45.OCX
    CODEBASE = http://chat.msn.com/bin/msnchat45.cab

    [iCC Class]
    InProcServer32 = C:\WINDOWS\DOWNLOADED PROGRAM FILES\PCPCONNCHECK.DLL
    CODEBASE = http://www.pcpitstop.com/internet/pcpConnCheck.cab

    --------------------------------------------------

    Enumerating ShellServiceObjectDelayLoad items:

    WebCheck: C:\WINDOWS\SYSTEM\WEBCHECK.DLL

    --------------------------------------------------
    End of report, 4,022 bytes
    Report generated in 0.075 seconds

    Command line options:
    /verbose - to add additional info on each section
    /complete - to include empty sections and unsuspicious data
    /full - to include several rarely-important sections
    /force9x - to include Win9x-only startups even if running on WinNT
    /forcent - to include WinNT-only startups even if running on Win9x
    /forceall - to include all Win9x and WinNT startups, regardless of platform
    /history - to list version history only









    Logfile of HijackThis v1.97.7
    Scan saved at 5:49:36 PM, on 3/6/2004
    Platform: Windows 98 SE (Win9x 4.10.2222A)
    MSIE: Internet Explorer v6.00 (6.00.2600.0000)

    Running processes:
    C:\WINDOWS\SYSTEM\KERNEL32.DLL
    C:\WINDOWS\SYSTEM\MSGSRV32.EXE
    C:\WINDOWS\SYSTEM\MPREXE.EXE
    C:\WINDOWS\SYSTEM\mmtask.tsk
    C:\WINDOWS\EXPLORER.EXE
    C:\WINDOWS\SYSTEM\SYSTRAY.EXE
    C:\PROGRAM FILES\MS HARDWARE\POINT32.EXE
    C:\PROGRAM FILES\PANICWARE\POP-UP STOPPER\DPPS2.EXE
    C:\PROGRAM FILES\MINDBEAT\INVISIBLE! 2001\INVISIBLE.EXE
    C:\WINDOWS\SYSTEM\MSWHEEL.EXE
    C:\WINDOWS\SYSTEM\WMIEXE.EXE
    C:\PROGRAM FILES\OPERA7\OPERA.EXE
    C:\WINDOWS\SYSTEM\RNAAPP.EXE
    C:\WINDOWS\SYSTEM\TAPISRV.EXE
    C:\UNZIPPED\HIJACKTHIS\HIJACKTHIS.EXE

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = DAVIDS' INTERNET BROWSER
    O2 - BHO: Yahoo! Companion BHO - {13F537F0-AF09-11d6-9029-0002B31F9E59} - C:\PROGRAM FILES\YAHOO!\COMPANION\YCOMP5_0_2_3.DLL
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
    O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRAM FILES\YAHOO!\COMPANION\YCOMP5_0_2_3.DLL
    O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
    O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKLM\..\Run: [ScanRegistry] c:\windows\scanregw.exe /autorun
    O4 - HKLM\..\Run: [POINTER] C:\PROGRA~1\MSHARD~1\point32.exe
    O4 - HKLM\..\Run: [Tweak UI] RUNDLL32.EXE TWEAKUI.CPL,TweakMeUp
    O4 - HKLM\..\Run: [Pop-Up Stopper] "C:\PROGRAM FILES\PANICWARE\POP-UP STOPPER\DPPS2.EXE"
    O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKCU\..\Run: [Invisible! 2001] "C:\PROGRAM FILES\MINDBEAT\INVISIBLE! 2001\INVISIBLE.EXE"
    O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
    O9 - Extra button: Yahoo! Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)
    O9 - Extra button: AIM (HKLM)
    O9 - Extra button: ICQ Pro (HKLM)
    O9 - Extra 'Tools' menuitem: ICQ (HKLM)
    O12 - Plugin for .bmp: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
    O16 - DPF: {4248083C-9656-11D2-8B7F-00105A17847A} - http://downloads.mplayer.com/MplayerAutoInstaller.exe
    O16 - DPF: Dialpad Java Applet - http://www.dialpad.com/applet/src/vscp.cab
    O16 - DPF: Dialpad US Java Applet - http://www.dialpad.com/applet/src/vscp.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
    O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cab
    O16 - DPF: {1842B0EE-B597-11D4-8997-00104BD12D94} (iCC Class) - http://www.pcpitstop.com/internet/pcpConnCheck.cab


    Thanks

    DAVID
     
  3. Schnitzu

    Schnitzu

    Joined:
    Jun 5, 2003
    Messages:
    5,062
    I don't know what is causing the AdAware problem. You may have something on your machine that specifically blocks it. Posting a Hijack-This log may help. (There was a thread a couple of months ago that reported a similar problem, but I don't recall that it was resolved.)

    As for the Spybot problem, I have seen this before. It happens when the server that you are downloading the updates from is overloaded.

    You can change to an alternate server. On the screen that allows you to download, a server is listed (on mine it says UniDo [Europe]), and there is a small drop down arrow beside it. Click the drop down arrow for a short list of alternate servers. I always pick the Australian server, and it has never failed me.
     
  4. Schnitzu

    Schnitzu

    Joined:
    Jun 5, 2003
    Messages:
    5,062
    Sorry, I didn't see your second post before I posted my reply.
     
  5. mobo

    mobo

    Joined:
    Feb 23, 2003
    Messages:
    16,274
    Open internet explorer and click on tools/ internet options/ and delete temp files as well as cookies.

    Then open spybot and click on update. When the three updates present themselves click on mirror and select usa. Then download and run spybot and adaware..
     
  6. BigDaveinNJ

    BigDaveinNJ Thread Starter

    Joined:
    Jun 9, 2000
    Messages:
    892
    Thanks.... deleted temp int files, cookies and ran SPYBOT S&D and found nothing, although I was able to download the updates from an alternative server... thanks for advice about that.

    Ran AD-AWARE6.... it will quickly find 66 entries, and then when it comes to the part where it is deep-scanning Windows COOKIES it will just hang forever... prompting me to CNTRL-ALT-DEL to exit.

    In the past... when i would run the two of them one right after the other, they would find essentially the same thing. This time... not the case. I cannot even look into what ad-aware is finding... although it says there are 66 registry keys identified.

    Does my Hi-Jack This and Start-up list look OK?

    Thanks so much.

    DAVID
     
  7. mobo

    mobo

    Joined:
    Feb 23, 2003
    Messages:
    16,274
    It looks fine david...Try these settings for Adaware:

    First in the main window look in the bottom right corner and click on Check for updates now and download the latest referencefiles.

    Make sure the following settings are made and on -------ON=GREEN

    From main window :Click Start then Activate in-depth scan (recommended)

    Click Use custom scanning options then click Customize and have these options selected: Under Drives and Folders put a check by Scan within archives and below that under Memory and Registry put a check by all the options there.

    Now click on the Tweak button in that same window. Under Scanning engine select Unload recognized processes during scanning and under Cleaning Engine select Let windows remove files in use at next reboot

    Click proceed to save your settings.
     
  8. BigDaveinNJ

    BigDaveinNJ Thread Starter

    Joined:
    Jun 9, 2000
    Messages:
    892
    Thanks for your help MOBO. That did the trick. After following your suggestions... AD-AWARE scanned and took much longer than usual as it combed through what seemed like virtually everything on my PC.

    It found a whopping 229 files, which I chose to fix. I rebooted and everything is back to normal. Thanks again.

    DAVID
     
  9. mobo

    mobo

    Joined:
    Feb 23, 2003
    Messages:
    16,274
    Your welcome dave
     
  10. seven

    seven

    Joined:
    Jun 14, 2003
    Messages:
    196
    My experience is that spybot and adware do not like eachother. Spybot deletes files that adware uses. I have had this problem and I an fixing a firends computer who did the same, he had to restore.
     
  11. mobo

    mobo

    Joined:
    Feb 23, 2003
    Messages:
    16,274
    I think you are mistaken Seven...Most users here have both on thier systems as I have for three years now and not one bit of trouble yet...
     
  12. LONGHAIR

    LONGHAIR

    Joined:
    Jun 11, 2002
    Messages:
    1,525
    I have used them both for quite some time too. No problem with either. You should restart after running them though.
     
  13. Schnitzu

    Schnitzu

    Joined:
    Jun 5, 2003
    Messages:
    5,062
    I also have been using both of these programs for a few years, and have had no problem with them not liking each other. In fact, I run both of them because each catches stuff the other does not.

    I wouldn't run them both at the same time, though.
     
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