1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Solved: ad-wares broken my internet

Discussion in 'Networking' started by lennyhead, Jan 19, 2006.

Thread Status:
Not open for further replies.
Advertisement
  1. lennyhead

    lennyhead Thread Starter

    Joined:
    Jan 19, 2006
    Messages:
    7
    hey guys.
    last night i downloaded a programme which had ad-ware on it. as soon as avg told me it had ad-ware my internet just stopped working. ive got rid of the ad-ware but its still not working. ive run the network wizard a few times and fiddled with my internet options but i cant get my internet working. i have 4 computers and a rouiter connected to a hub. all the other computers internet is working and i can access all the computers over the network.
    all my computers have windows xp. can u plz give me some suggestions.
     
  2. Cheeseball81

    Cheeseball81 Retired Moderator

    Joined:
    Mar 3, 2004
    Messages:
    84,315
    Welcome to TSG :)

    Get the LSP Fix: http://www.cexx.org/lspfix.htm (it will fit on a floppy)

    Launch the application on the infected system, and click the "I know what I'm doing" checkbox. Then click Finish.

    Let us know if the connection is restored.
     
  3. lennyhead

    lennyhead Thread Starter

    Joined:
    Jan 19, 2006
    Messages:
    7
    thx man its working perfectly. i would donate but im a 15 yr old without a job so thx heeps
     
  4. Cheeseball81

    Cheeseball81 Retired Moderator

    Joined:
    Mar 3, 2004
    Messages:
    84,315
    You're welcome (y) Glad it helped

    We should probably check for any lingering malware.

    Click here to download HJTsetup.exe: http://www.thespykiller.co.uk/files/HJTSetup.exe
    Save HJTsetup.exe to your desktop.

    Double click on the HJTsetup.exe icon on your desktop.
    By default it will install to C:\Program Files\Hijack This.
    Continue to click Next in the setup dialogue boxes until you get to the Select Addition Tasks dialogue.
    Put a check by Create a desktop icon then click Next again.
    Continue to follow the rest of the prompts from there.
    At the final dialogue box click Finish and it will launch Hijack This.
    Click on the Do a system scan and save a log file button. It will scan and then ask you to save the log.
    Click Save to save the log file and then the log will open in notepad.
    Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
    Come back here to this thread and Paste the log in your next reply.
    DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required.
     
  5. lennyhead

    lennyhead Thread Starter

    Joined:
    Jan 19, 2006
    Messages:
    7
    Logfile of HijackThis v1.99.1
    Scan saved at 6:24:30 p.m., on 20/01/2006
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINXP\System32\smss.exe
    C:\WINXP\system32\csrss.exe
    C:\WINXP\system32\winlogon.exe
    C:\WINXP\system32\services.exe
    C:\WINXP\system32\lsass.exe
    C:\WINXP\system32\svchost.exe
    C:\WINXP\system32\svchost.exe
    C:\WINXP\System32\svchost.exe
    C:\WINXP\System32\svchost.exe
    C:\WINXP\System32\svchost.exe
    C:\WINXP\system32\spoolsv.exe
    C:\WINXP\Explorer.EXE
    C:\WINXP\SOUNDMAN.EXE
    C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
    C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
    C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
    C:\Program Files\MessengerPlus! 3\MsgPlus.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
    C:\WINXP\system32\nvsvc32.exe
    C:\WINXP\System32\svchost.exe
    C:\WINXP\system32\ZoneLabs\vsmon.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\WINXP\System32\alg.exe
    C:\Program Files\iTunes\iTunes.exe
    C:\Program Files\MSN Messenger\msnmsgr.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\PROGRA~1\FREEDO~1\fdm.exe
    C:\Program Files\Hijackthis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = \blank.htm
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = https://login.passport.com/ppsecure/md5auth.srf?lc=1033
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: URLLink Class - {4A2AACF3-ADF6-11D5-98A9-00E018981B9E} - C:\Program Files\NewDotNet\newdotnet3_88.dll (file missing)
    O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
    O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
    O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
    O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
    O4 - HKLM\..\Run: [MessengerPlus3] "C:\Program Files\MessengerPlus! 3\MsgPlus.exe"
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINXP\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINXP\system32\NvMcTray.dll,NvTaskbarInit
    O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
    O4 - HKCU\..\Run: [Steam] "G:\games\steam\Steam.exe" -silent
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /0
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O8 - Extra context menu item: Download all by Free Download Manager - file://C:\Program Files\Free Download Manager\dlall.htm
    O8 - Extra context menu item: Download by Free Download Manager - file://C:\Program Files\Free Download Manager\dllink.htm
    O8 - Extra context menu item: Download selected by Free Download Manager - file://C:\Program Files\Free Download Manager\dlselected.htm
    O8 - Extra context menu item: Download web site by Free Download Manager - file://C:\Program Files\Free Download Manager\dlpage.htm
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O17 - HKLM\System\CCS\Services\Tcpip\..\{3AD0063B-8D3B-4BBC-9938-C8A09D9EF396}: NameServer = 10.0.0.2
    O17 - HKLM\System\CS1\Services\Tcpip\..\{3AD0063B-8D3B-4BBC-9938-C8A09D9EF396}: NameServer = 10.0.0.2
    O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
    O20 - AppInit_DLLs: MsgPlusLoader.dll
    O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: NNSvc - Unknown owner - C:\Program Files\Net Nanny\nnsvc.exe (file missing)
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINXP\system32\nvsvc32.exe
    O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINXP\system32\ZoneLabs\vsmon.exe
     
  6. Cheeseball81

    Cheeseball81 Retired Moderator

    Joined:
    Mar 3, 2004
    Messages:
    84,315
    Rescan with Hijack This.
    Close all browser windows except Hijack This.
    Put a check mark beside these entries and click "Fix Checked".

    O2 - BHO: URLLink Class - {4A2AACF3-ADF6-11D5-98A9-00E018981B9E} - C:\Program Files\NewDotNet\newdotnet3_88.dll (file missing)

    Reboot. Everything else looks okay.
     
  7. lennyhead

    lennyhead Thread Starter

    Joined:
    Jan 19, 2006
    Messages:
    7
    sweet thx man
     
  8. Cheeseball81

    Cheeseball81 Retired Moderator

    Joined:
    Mar 3, 2004
    Messages:
    84,315
    You're welcome (y)

    You can mark your thread "Solved" from the Thread Tools drop down menu.
     
  9. JohnWill

    JohnWill Retired Moderator

    Joined:
    Oct 19, 2002
    Messages:
    106,418
    That would be "thanks woman". :D
     
  10. Cheeseball81

    Cheeseball81 Retired Moderator

    Joined:
    Mar 3, 2004
    Messages:
    84,315
    ;)
     
  11. lennyhead

    lennyhead Thread Starter

    Joined:
    Jan 19, 2006
    Messages:
    7
    i just persumed from the url being tech support GUY lol. thx
     
  12. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/435544

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice