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Solved: address book is missing

Discussion in 'Web & Email' started by rainforest123, Jan 28, 2005.

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  1. rainforest123

    rainforest123 Thread Starter

    Joined:
    Dec 28, 2004
    Messages:
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    The user has no *.wab .
    The user has wab.exe & wab*.dll.

    OE6
    IE6 SP1
    Win 2000 SP4

    When the user opens OE, the user's default mail client, the user's addresses & contacts appear.

    The user wants to backup the address book data.

    The user has Outlook 2000, SP3, which also contains addresses. However, the user does not use Outlook. The user uses only OE.

    I tried to export the address book, in OE, to a csv, but it created a file without an extension. Yes, I have "show all files" enabled; "hide file extensions" unchecked; & "hide protected . . ." unchecked.

    This is the first time the user has tried to look for the address book, for backup purposes.

    Your insight is appreciated.

    B123
     
  2. EAFiedler

    EAFiedler Moderator

    Joined:
    Apr 25, 2000
    Messages:
    14,146
    Hi beginner123

    Start > Run
    key in:
    wab

    If the Windows Address Book opens they have a .wab.

    If they can open the Address Book in Outlook Express that is the wab.

    My export of the Address book dumped the file in the root of the C:\ drive.

    You are correct it does not give it a .csv extension.

    Export the Address Book again from Outlook Express, give it a unique name and search on that name.

    The file will need to be renamed adding the .csv extension.

    Let us know if it works or not.
     
  3. rainforest123

    rainforest123 Thread Starter

    Joined:
    Dec 28, 2004
    Messages:
    8,256
    NO!

    There REALLY is NO *.wab. There is wab.exe .

    The wab.exe uses the data from another location, in this case, presumably the Outlook 2000 address book.

    I've learned a little bit, while trying to find the solution to this problem.

    Thanks, however, for the tip about adding the .csv to the exported file.

    I received the following information, from a similar post I made at Microsoft's OE newsgroup.
    "Open the address book and select Help, About Address book. Does it list a file name
    there?

    If not, then Outlook Express has been configured to use the Outlook 2000 contacts instead
    of it's own address book. In that case, the export must be done from Outlook 2000.

    OL2000: (IMO) How Do I Share Information Between Outlook and OE
    http://support.microsoft.com/?kbid=196348
    To share Contacts between Outlook and Outlook Express
    http://www.slipstick.com/contacts/oeshare.htm

    The Windows Address Book (WAB)
    http://www.insideoe.com/files/wab.htm "

    B123
     
  4. EAFiedler

    EAFiedler Moderator

    Joined:
    Apr 25, 2000
    Messages:
    14,146
    Ah ha, Microsoft Outlook can be sneaky like that.

    There is so much information on Microsoft Outlook with all its versions, it is mind boggling :)

    So were they able to locate or create another backup?
     
  5. rainforest123

    rainforest123 Thread Starter

    Joined:
    Dec 28, 2004
    Messages:
    8,256
    EAF:
    I apologize for not replying sooner.

    No. We used the "manual" method.

    RF123
     
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