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Solved: Adobe Acrobat 9.4 Crashing

Discussion in 'Business Applications' started by chetjordan2002, Jan 20, 2011.

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  1. chetjordan2002

    chetjordan2002 Thread Starter

    Joined:
    Jan 17, 2011
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    I have a user in my office who's Acrobat "randomly" began crashing at close. It also crashes when you try to use save. We use Time Matters and its plugin and acrobat will not save a file using tmsave. I've tried everything I know to do from repairing acrobat, to reinstalling it, to system restore. I've run all the adobe and Microsoft updates I can find. The issue is on the local machine as she can go to another desk and work and I can log on to her computer and expierence the same issues. Anyone have any ideas where to start with this issue?

    -Frustrated IT guy

    P.S. The machine in question is a Lenovo running XP Pro SP3
     
  2. chetjordan2002

    chetjordan2002 Thread Starter

    Joined:
    Jan 17, 2011
    Messages:
    18
    Discovered that giving the user full permissions to the adobe folder seems to have fixed the issue
     
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