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Solved: Adobe flash player problems

Discussion in 'Windows 7' started by FLYNNE, Feb 22, 2015.

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  1. FLYNNE

    FLYNNE Thread Starter

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    Tech Support Guy System Info Utility version 1.0.0.2
    OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
    Processor: AMD A6-4400M APU with Radeon(tm) HD Graphics, AMD64 Family 21 Model 16 Stepping 1
    Processor Count: 2
    RAM: 7650 Mb
    Graphics Card: AMD Radeon HD 7520G + HD 7600M Dual Graphics, 512 Mb
    Hard Drives: C: Total - 931724 MB, Free - 865650 MB; D: Total - 21840 MB, Free - 2353 MB; F: Total - 98 MB, Free - 82 MB;
    Motherboard: Hewlett-Packard, 18A7
    Antivirus: Norton Internet Security, Updated and Enabled

    Having troubles with playing any streamed video on any site including BBC iplayer.

    1. Control panel indicates the very latest version of Adobe Flash player is installed.

    2. However BBC iplayer and other sites tell me that Adobe Flash Player is needed to play a streamed video.

    1. and 2. conflict - Please advise.

    Regards

    Flynne
    _____________________________________________________________________________________
     
  2. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

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    What browser are you using to watch the videos?
     
  3. FLYNNE

    FLYNNE Thread Starter

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    My Browser is internet explorer 11.

    Regards

    Flynne

    _____________________________________________________________________________________-
     
  4. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

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  5. FLYNNE

    FLYNNE Thread Starter

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    Hello

    It does not tell me what version I have.

    It simply gives a list of Adobe versions are available.

    Regards

    Flynne

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  6. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

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    Then Flash may not be enabled in Internet Explorer. Please see this link and follow the instructions to verify that and report back.

    https://forums.adobe.com/thread/885448

    Also, I'd appreciate it if you didn't type a random number of underscores at the end of your posts as they wrap around to another line and are broken as well. If you wish to have a line after your post and before your name then you can type the following and it will create a solid line that doesn't wrap around (I've disabled the tag so it doesn't do that so you can see what to type):

    [hr][/hr]

    But otherwise it would appear as below:


    and then you can type your name underneath it although such a line is really not necessary in posts and is more distracting than anything else.
     
  7. FLYNNE

    FLYNNE Thread Starter

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    Hello Cookiegal

    Thank you for your comments - they solved the problem.

    Active X filtering was enabled - switching it off solved the problem.

    Apologies for the underscores - will readily comply in future posts.

    Thanks once again

    Regards

    Flynne
     
  8. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

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    Glad that solved it. You're welcome. :)
     
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