1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Solved: Adware.Lop!dl

Discussion in 'Virus & Other Malware Removal' started by mt2002, Feb 8, 2007.

Thread Status:
Not open for further replies.
Advertisement
  1. mt2002

    mt2002 Thread Starter

    Joined:
    Sep 14, 2005
    Messages:
    919
    Hello everyone! I should visit more often :)

    I have Windows XP SP2 home installed, IE 7.0 and Norton Antivirus with latest
    definitions.

    Recently (About a week ago), I have been getting a message from Norton
    explaining it has found a security threat, and must restart to resolve it. With
    this, Internet Explorer (IE) Immediately closes. After I restart, I get the same
    message (about a 1/2 hr later). It useally accures when no activity is happening
    in the IE window (ie, no mouse movement).

    This means I have to/should restart yet again.

    I have been getting this message quite often, telling me that I must restart. I
    clicked a "More information..." link and had been directed to Adware.Lop!dl,
    saying, once again, that I need to reboot.

    This isnt a major problem, just an annoyance. I have done some reserach but I
    havent gotten very far. So I was hoping this great community could help out! :)

    Heres my HJT log...

    This was taken after Adware.Lop!dl was detected (but before rebooting again).
    Norton says I must reboot to completely remove it, but that never seems to work
    (I get the same message again)

    Any help would be greatly appreciated.

    Thanks!
     
  2. mt2002

    mt2002 Thread Starter

    Joined:
    Sep 14, 2005
    Messages:
    919
    I would like to clarify this. The link is within a Norton popup window (it appears to
    notify me of events such as updates, running software problms (such as the security
    risk that I posted here about, etc..)

    Also, to clarify what is going on...
    The popup window contains a "Cancel" button that I can click to ignore the adware. If I click cancel, 1/2 hr later it appears again reguarding the adware.

    Thanks!
     
  3. Cheeseball81

    Cheeseball81 Retired Moderator

    Joined:
    Mar 3, 2004
    Messages:
    84,315
    Download AVG Anti-Spyware from HERE and save that file to your desktop.

    When the trial period expires it becomes feature-limited freeware but is still worth keeping as a good on-demand scanner.


    1. Once you have downloaded AVG Anti-Spyware, locate the icon on the desktop and double click it to launch the set up program.
    2. Once the setup is complete you will need run AVG Anti-Spyware and update the definition files.
    3. On the main screen select the icon "Update" then select the "Update now" link.
      • Next select the "Start Update" button. The update will start and a progress bar will show the updates being installed.
    4. Once the update has completed, select the "Scanner" icon at the top of the screen, then select the "Settings" tab.
    5. Once in the Settings screen click on "Recommended actions" and then select "Quarantine".
    6. Under "Reports"
      • Select "Automatically generate report after every scan"
      • Un-Select "Only if threats were found"
    Close AVG Anti-Spyware. Do Not run a scan just yet, we will run it in safe mode.
    1. Reboot your computer into Safe Mode. You can do this by restarting your computer and continually tapping the F8 key until a menu appears. Use your up arrow key to highlight Safe Mode then hit enter.

      IMPORTANT: Do not open any other windows or programs while AVG Anti-Spyware is scanning as it may interfere with the scanning process:
    2. Launch AVG Anti-Spyware by double clicking the icon on your desktop.
    3. Select the "Scanner" icon at the top and then the "Scan" tab then click on "Complete System Scan".
    4. AVG will now begin the scanning process. Please be patient as this may take a little time.
      Once the scan is complete, do the following:
    5. If you have any infections you will be prompted. Then select "Apply all actions."
    6. Next select the "Reports" icon at the top.
    7. Select the "Save report as" button in the lower lef- hand of the screen and save it to a text file on your system (make sure to remember where you saved that file. This is important).
    8. Close AVG Anti-Spyware and reboot your system back into Normal Mode.


    Please go HERE to run Panda's ActiveScan
    • Once you are on the Panda site click the Scan your PC button
    • A new window will open...click the Check Now button
    • Enter your Country
    • Enter your State/Province
    • Enter your e-mail address and click send
    • Select either Home User or Company
    • Click the big Scan Now button
    • If it wants to install an ActiveX component allow it
    • It will start downloading the files it requires for the scan (Note: It may take a couple of minutes)
    • When download is complete, click on My Computer to start the scan
    • When the scan completes, if anything malicious is detected, click the See Report button, then Save Report and save it to a convenient location. Post the contents of the ActiveScan report


    Come back here and post a new HijackThis log along with the logs from the AVG and Panda scans.
     
  4. mt2002

    mt2002 Thread Starter

    Joined:
    Sep 14, 2005
    Messages:
    919
    I followed the AVG instructions explicitly, yet it failed to generate *any* report (It also failed to quarnteen the files). The options for quarneteen and "automatically generate report" were both checked/active (I even checked after the scan)

    -I ran it in safe mode
    -The files it did find (Alot of tracking cookies, and a trojen were deleted immediately (I expected them to be quarenteend, but they were not)

    I will complete the online Panda scan, and post the resaults..
     
  5. mt2002

    mt2002 Thread Starter

    Joined:
    Sep 14, 2005
    Messages:
    919
    Heres the Panda online scan resaults:

     
  6. mt2002

    mt2002 Thread Starter

    Joined:
    Sep 14, 2005
    Messages:
    919
    Heres the new HJT log:
    After rebooting from safe mode, I imediately recieved he same popup (This was before running panda online scamn though)

    Thanks for helping..
     
  7. mt2002

    mt2002 Thread Starter

    Joined:
    Sep 14, 2005
    Messages:
    919
    I *just* got the popup window again telling me Adware.Lop!dl is a potential security risk, and th(again)...
     
  8. mt2002

    mt2002 Thread Starter

    Joined:
    Sep 14, 2005
    Messages:
    919
    I *just* got the popup window again telling me Adware.Lop!dl is a potential security risk, and that I should reboot (again)...

    ...Dont know what happened with the above reply.
     
  9. Cheeseball81

    Cheeseball81 Retired Moderator

    Joined:
    Mar 3, 2004
    Messages:
    84,315
    * Click here to download ATF Cleaner by Atribune and save it to your desktop.
    • Double-click ATF-Cleaner.exe to run the program.
    • Under Main choose: Select All
    • Click the Empty Selected button.
      • If you use Firefox:
        • Click Firefox at the top and choose: Select All
        • Click the Empty Selected button.
        • NOTE: If you would like to keep your saved passwords, please click No at the prompt.
      • If you use Opera:
        • Click Opera at the top and choose: Select All
        • Click the Empty Selected button.



          [*]NOTE:
          If you would like to keep your saved passwords, please click No at the prompt.
    • Click Exit on the Main menu to close the program.


    1. Please download The Avenger by Swandog46 to your Desktop.
    • Click on Avenger.zip to open the file
    • Extract avenger.exe to your desktop

    2. Copy all the text contained in the code box below to your Clipboard by highlighting it and pressing (Ctrl+C):


    Note: the above code was created specifically for this user. If you are not this user, do NOT follow these directions as they could damage the workings of your system.


    3. Now, start The Avenger program by clicking on its icon on your desktop.
    • Under "Script file to execute" choose "Input Script Manually".
    • Now click on the Magnifying Glass icon which will open a new window titled "View/edit script"
    • Paste the text copied to clipboard into this window by pressing (Ctrl+V).
    • Click Done
    • Now click on the Green Light to begin execution of the script
    • Answer "Yes" twice when prompted.
    4. The Avenger will automatically do the following:
    • It will Restart your computer. ( In cases where the code to execute contains "Drivers to Unload", The Avenger will actually restart your system twice.)
    • On reboot, it will briefly open a black command window on your desktop, this is normal.
    • After the restart, it creates a log file that should open with the results of Avenger¬ís actions. This log file will be located at C:\avenger.txt
    • The Avenger will also have backed up all the files, etc., that you asked it to delete, and will have zipped them and moved the zip archives to C:\avenger\backup.zip.
    5. Please copy/paste the content of c:\avenger.txt into your reply.


    Rescan with Hijack This, close all browser windows except Hijack This, put a checkmark beside these entries and click fix checked.

    O4 - HKCU\..\Run: [BinPile] C:\DOCUME~1\MICHAE~1\APPLIC~1\UpFilm\INTERRECT.exe

    Reboot and post another Hijack This log please.
     
  10. mt2002

    mt2002 Thread Starter

    Joined:
    Sep 14, 2005
    Messages:
    919
    Heres the Avenger log:
     
  11. mt2002

    mt2002 Thread Starter

    Joined:
    Sep 14, 2005
    Messages:
    919
    The new HJT log...
     
  12. Cheeseball81

    Cheeseball81 Retired Moderator

    Joined:
    Mar 3, 2004
    Messages:
    84,315
    How are things now
     
  13. mt2002

    mt2002 Thread Starter

    Joined:
    Sep 14, 2005
    Messages:
    919
    No warning--Everything seems to be working great!

    Thank you so much!! :)
     
  14. Cheeseball81

    Cheeseball81 Retired Moderator

    Joined:
    Mar 3, 2004
    Messages:
    84,315
    You're welcome. :)

    Now turn off System Restore:

    On the Desktop, right-click My Computer.
    Click Properties.
    Click the System Restore tab.
    Check Turn off System Restore.
    Click Apply, and then click OK.

    Restart your computer.

    Turn System Restore back on and create a restore point.

    To create a restore point:

    Single-click Start and point to All Programs.
    Mouse over Accessories, then System Tools, and select System Restore.
    In the System Restore wizard, select the box next the text labeled "Create a restore point" and click the Next button.
    Type a description for your new restore point. Something like "After trojan/spyware cleanup". Click Create and you're done.

    You can mark your thread "Solved" from the Thread Tools drop down menu.
     
  15. mt2002

    mt2002 Thread Starter

    Joined:
    Sep 14, 2005
    Messages:
    919
    All done! Thank you again soo much! :)
     
  16. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/542225

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice