Solved: Align Cartridge Message on HP PSC 950

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PM2008

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Sep 19, 2008
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This message re-appears even after the cartidges have been reseated and heads cleaned from the Maintenance Menu. I am running Windows XP, and am able to print pages from the computer but not use the copy function. Any ideas. Thanks,Paul
 

Triple6

Rob
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You said you ran the head cleaning, but did you follow the instructions on the unit to do the alignment? Also the alignment will not work unless the color cartridge is working correctly, if it has run out of color it won't align properly when going through the procedure.
 
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