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Solved: Another SLOW desktop with XP

Discussion in 'Windows XP' started by Ken_RM, Feb 26, 2013.

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  1. Ken_RM

    Ken_RM Thread Starter

    Joined:
    Jul 6, 2005
    Messages:
    159
    Hi
    My desktop was fine, but earlier today slowed down dramatically. I suspect (really just a guess!) that it may be linked to CutePDF which I have used for ages. Spoolsv is taking about 98% of the available CPU. Attached is the TSG log:

    Tech Support Guy System Info Utility version 1.0.0.2
    OS Version: Microsoft Windows XP Professional, Service Pack 3, 32 bit
    Processor: Intel(R) Pentium(R) 4 CPU 2.40GHz, x86 Family 15 Model 2 Stepping 7
    Processor Count: 1
    RAM: 1022 Mb
    Graphics Card: NVIDIA RIVA TNT2 Model 64/Model 64 Pro (Microsoft Corporation), 32 Mb
    Hard Drives: C: Total - 20002 MB, Free - 7864 MB; D: Total - 10001 MB, Free - 4933 MB; G: Total - 18159 MB, Free - 7272 MB; H: Total - 5004 MB, Free - 1909 MB; I: Total - 2000 MB, Free - 307 MB; J: Total - 2000 MB, Free - 1117 MB; K: Total - 16645 MB, Free - 5674 MB; M: Total - 2502 MB, Free - 727 MB;
    Motherboard: Intel Corporation, D845GERG2
    Antivirus: AVG Anti-Virus Free Edition 2013, Updated: Yes, On-Demand Scanner: Enabled

    Need help.
    Thanks,
    Ken
     
  2. valis

    valis Moderator

    Joined:
    Sep 24, 2004
    Messages:
    77,258
    howdy, Ken.....let's give the following a shot for the XP system. I will probably be gone by the time you post back, but either I will grab it tomorrow or it will be picked up tonight.

    the four steps I use for a 30k mile checkup:

    1. Run TCC by OldTimer (link and directions below)
    2. Run ntregopt
    3. Run pagedefrag
    4. Defrag the harddrive.

    In that order.
    ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
    Clear Cache/Temp Files
    Download TFC by OldTimer to your desktop
    • Please double-click TFC.exe to run it. (Note: If you are running on Vista, right-click on the file and choose Run As Administrator).
    • It will close all programs when run, so make sure you have saved all your work before you begin.
    • Click the Start button to begin the process. Depending on how often you clean temp files, execution time should be anywhere from a few seconds to a minute or two. Let it run uninterrupted to completion.
    • Once it's finished it should reboot your machine. If it does not, please manually reboot the machine yourself to ensure a complete clean.

    • Please double-click TFC.exe to run it. (Note: If you are running on Vista, right-click on the file and choose Run As Administrator).
    • It will close all programs when run, so make sure you have saved all your work before you begin.
    • Click the Start button to begin the process. Depending on how often you clean temp files, execution time should be anywhere from a few seconds to a minute or two. Let it run uninterrupted to completion.
    • Once it's finished it should reboot your machine. If it does not, please manually reboot the machine yourself to ensure a complete clean.


    thanks,

    v
     
  3. SAMF2000

    SAMF2000

    Joined:
    Aug 26, 2009
    Messages:
    63
    You pretty much answered your own question. The CPU your running is ancient. And having a singe core CPU is the cause. If your running one program and it takes up 98% of CPU ...it's sad to say but time to to buy a new pc. Even a core i5 with 4 cores would be better.
     
  4. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    79,815
    First Name:
    Frank
    Ken:

    That Intel Pentium IV 2.40 GHz processor will run Windows XP SP3 just fine. (y)

    What you need to do is max out that Intel D845GERG2 motherboard with 2 GB(2048 MB) of DDR PC3200 RAM.

    Windows and webpages and programs and computing functions have gotten more and more memory-hungry over the years, so more RAM is needed.

    -----------------------------------------------------------

    We need to get a better picture of your computer, so do the following:

    Go here and click the green "Download latest version" link to download and save HiJackThis 2.0.4

    After it's been downloaded and saved, close all open windows first, then double-click it to install it.

    Allow it to install in its default location - C:\Program Files.

    After it's been installed, start it and allow its main window to load.

    Uncheck "Do not show this window when I start HiJackThis".

    Click "Do a system scan and save a log file".

    When the scan is finished in 30 - 60 seconds, a log file will appear.

    Save that log file.

    Return here to your thread, then copy-and-paste the ENTIRE log file here.

    -----------------------------------------------------------
     
  5. Ken_RM

    Ken_RM Thread Starter

    Joined:
    Jul 6, 2005
    Messages:
    159
    Hi
    Thanks for the interest.
    Run Old Timer, restart & defrag with no improvement. Unable to download HJT.....possibly due to CPU loading???
    Further investigation reveals:

    1. CPU is 100% loaded due to SPOOLSV.exe

    2. Printer Q shows CutePDF has one job (5 pages of Xcel doc) permanently printing

    3. Tried to delete job and now "deleting - printing" is stuck

    4. Seems we need to clear the print job :confused:

    Cheers,
    Ken

    Oops! Finally got the log:
    Logfile of Trend Micro HijackThis v2.0.4
    Scan saved at 01:43:02 PM, on 2013/02/27
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v8.00 (8.00.6001.18702)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\PROGRA~1\AVG\AVG2013\avgrsx.exe
    C:\Program Files\AVG\AVG2013\avgcsrvx.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\AVG\AVG2013\avgidsagent.exe
    C:\Program Files\AVG\AVG2013\avgwdsvc.exe
    C:\Program Files\Norton Ghost\Agent\VProSvc.exe
    C:\Program Files\AVG\AVG2013\avgnsx.exe
    C:\Program Files\AVG\AVG2013\avgemcx.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\14.1.7\ToolbarUpdater.exe
    C:\Program Files\Vodafone\Vodafone Mobile Broadband\Bin\VmbService.exe
    C:\WINDOWS\system32\NWTRAY.EXE
    C:\Program Files\AVG\AVG2013\avgui.exe
    C:\Program Files\AVG Secure Search\vprot.exe
    C:\program files\real\realplayer\update\realsched.exe
    C:\Program Files\Vodafone\Vodafone Mobile Broadband\Bin\MobileBroadband.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\WINDOWS\system32\wscntfy.exe
    C:\WINDOWS\system32\cpwsave.exe
    C:\WINDOWS\System32\dllhost.exe
    C:\WINDOWS\system32\msiexec.exe
    C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://feed.snap.do/?publisher=SnapdoOpenCandy&dpid=SnapdoOpenCandy&co=ZA&userid=9314bbc3-c046-4004-81f5-eec41fae5e0b&searchtype=ds&q={searchTerms}
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://feed.snap.do/?publisher=SnapdoOpenCandy&dpid=SnapdoOpenCandy&co=ZA&userid=9314bbc3-c046-4004-81f5-eec41fae5e0b&searchtype=ds&q={searchTerms}
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://feed.snap.do/?publisher=Snap...4004-81f5-eec41fae5e0b&searchtype=hp&exp=true
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,Default_Search_URL = http://feed.snap.do/?publisher=SnapdoOpenCandy&dpid=SnapdoOpenCandy&co=ZA&userid=9314bbc3-c046-4004-81f5-eec41fae5e0b&searchtype=ds&q={searchTerms}
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://feed.snap.do/?publisher=SnapdoOpenCandy&dpid=SnapdoOpenCandy&co=ZA&userid=9314bbc3-c046-4004-81f5-eec41fae5e0b&searchtype=ds&q={searchTerms}
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Eskom
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = spnproxy.eskom.co.za:8080
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = intranet*;eskom*;147.110.*.*;172.*.*.*;bart*;mainframe*;appserv.*;*.eskom.co.za;<local>
    O1 - Hosts: 147.110.227.71 zenwsimport
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - D:\Documents and Settings\All Users\Application Data\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll
    O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - (no file)
    O2 - BHO: IESSOObj Class - {7DE7B623-A17E-4A0B-94BA-D1B3BA646792} - C:\Program Files\Novell\SecureLogin\iesso.dll
    O2 - BHO: (no name) - {801BF87E-A000-11D3-81FE-00902741DE09} - (no file)
    O2 - BHO: AVG Security Toolbar - {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files\AVG Secure Search\14.1.0.10\AVG Secure Search_toolbar.dll
    O2 - BHO: FDMIECookiesBHO Class - {CC59E0F9-7E43-44FA-9FAA-8377850BF205} - G:\Programs\Free Download Manager\iefdm2.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    O3 - Toolbar: (no name) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)
    O3 - Toolbar: AVG Security Toolbar - {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files\AVG Secure Search\14.1.0.10\AVG Secure Search_toolbar.dll
    O3 - Toolbar: (no name) - {ae07101b-46d4-4a98-af68-0333ea26e113} - (no file)
    O4 - HKLM\..\Run: [NWTRAY] NWTRAY.EXE
    O4 - HKLM\..\Run: [AVG_UI] "C:\Program Files\AVG\AVG2013\avgui.exe" /TRAYONLY
    O4 - HKLM\..\Run: [vProt] "C:\Program Files\AVG Secure Search\vprot.exe"
    O4 - HKLM\..\Run: [TkBellExe] "C:\program files\real\realplayer\update\realsched.exe" -osboot
    O4 - HKLM\..\Run: [MobileBroadband] C:\Program Files\Vodafone\Vodafone Mobile Broadband\Bin\MobileBroadband.exe /silent
    O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe (User 'NETWORK SERVICE')
    O4 - HKUS\S-1-5-21-1364927837-1917428917-1476089452-500\..\Run: [ROC_JAN2013_TB] "C:\Program Files\AVG Secure Search\ROC_JAN2013_TB.exe" /PROMPT /CMPID=JAN2013_TB (User 'Support')
    O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
    O4 - HKUS\S-1-5-18\..\RunOnce: [TSClientMSIUninstaller] cmd.exe /C "cscript %systemroot%\Installer\TSClientMsiTrans\tscuinst.vbs" (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
    O4 - HKUS\.DEFAULT\..\RunOnce: [TSClientMSIUninstaller] cmd.exe /C "cscript %systemroot%\Installer\TSClientMsiTrans\tscuinst.vbs" (User 'Default user')
    O4 - S-1-5-18 Startup: clntrust.exe.lnk = C:\Novell\clienttrust\clntrust.exe (User 'SYSTEM')
    O4 - S-1-5-18 Startup: WinPerformance.lnk = C:\D\perf.bat (User 'SYSTEM')
    O4 - .DEFAULT Startup: clntrust.exe.lnk = C:\Novell\clienttrust\clntrust.exe (User 'Default user')
    O4 - .DEFAULT Startup: WinPerformance.lnk = C:\D\perf.bat (User 'Default user')
    O8 - Extra context menu item: Download all with Free Download Manager - file://G:\Programs\Free Download Manager\dlall.htm
    O8 - Extra context menu item: Download selected with Free Download Manager - file://G:\Programs\Free Download Manager\dlselected.htm
    O8 - Extra context menu item: Download video with Free Download Manager - file://G:\Programs\Free Download Manager\dlfvideo.htm
    O8 - Extra context menu item: Download with Free Download Manager - file://G:\Programs\Free Download Manager\dllink.htm
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O9 - Extra button: SSO Wizard - {48428AD9-F53A-4c40-AC16-41DB6A2B67C6} - C:\Program Files\Novell\SecureLogin\localhero.dll
    O9 - Extra 'Tools' menuitem: SSO Wizard - {48428AD9-F53A-4c40-AC16-41DB6A2B67C6} - C:\Program Files\Novell\SecureLogin\localhero.dll
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O12 - Plugin for .NPSSView: C:\Program Files\Seagate Software\Viewers\ActiveXViewer\NPssView.dll
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/win...ls/en/x86/client/wuweb_site.cab?1341551425526
    O16 - DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - http://download.eset.com/special/eos/OnlineScanner.cab
    O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = eskom.co.za
     
  6. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    79,815
    First Name:
    Frank
    The bottom section of the HiJackThis log is missing.

    -------------------------------------------------------------

    Start HiJackThis, but don't run a scan.

    Click on the "Open The Misc Tools Section" button.

    Click on the "Open Uninstall Manager" button.

    Click on the "Save List" button.

    Save the "uninstall_list.txt" file somewhere.

    It'll then open in Notepad.

    Return here to your thread, then copy-and-paste the ENTIRE file here.

    -------------------------------------------------------------
     
  7. Ken_RM

    Ken_RM Thread Starter

    Joined:
    Jul 6, 2005
    Messages:
    159
    Hi
    You asked for it and here it is....Phew!
    Ken

    Acronis*True*Image*Home
    Adobe Flash Player 11 ActiveX
    Adobe Flash Player 11 Plugin
    Adobe Reader X (10.1.5)
    Adobe Shockwave Player
    Agere Systems Usb 2.0 Soft Modem
    AltoMP3 Gold 5.20
    ATI Display Driver
    Attachmate e-Vantage ActiveX Standard Viewer Version 2.2.1
    AVG 2013
    AVG 2013
    AVG 2013
    AVG Security Toolbar
    BDE Information Utility
    CDBurnerXP
    Citrix Presentation Server Client
    Clever Icons Horizon Christmas 2006 Set
    CollageIt 1.9.0
    Compatibility Pack for the 2007 Office system
    CutePDF Writer 2.3
    Free CD to MP3 Converter
    Free Download Manager 3.0
    Free PDF to Word Doc Converter v1.1
    Freemake Video Converter version 3.1.2
    FWT Connect
    Google Chrome
    Google Desktop
    Google Earth
    Google Update Helper
    High Definition Audio Driver Package - KB835221
    HiJackThis
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
    Hotfix for Windows Media Format 11 SDK (KB929399)
    Hotfix for Windows Media Player 11 (KB939683)
    Hotfix for Windows XP (KB2570791)
    Hotfix for Windows XP (KB2633952)
    Hotfix for Windows XP (KB2756822)
    Hotfix for Windows XP (KB2779562)
    Hotfix for Windows XP (KB952287)
    Hotfix for Windows XP (KB961118)
    Hotfix for Windows XP (KB981793)
    HP Software Update
    Intel(R) PRO Network Adapters and Drivers
    IVI Shared Components 2.2.1
    Java 2 Runtime Environment, SE v1.4.2_05
    Java(TM) 6 Update 27
    Legacy 7.5
    Macromedia Flash Player
    Macromedia Flash Player 8
    Macromedia Flash Player 8 Plugin
    Memories Disc Creator 2.0
    Microsoft .NET Framework 1.1
    Microsoft .NET Framework 1.1
    Microsoft .NET Framework 1.1 Security Update (KB2698023)
    Microsoft .NET Framework 1.1 Security Update (KB2742597)
    Microsoft .NET Framework 1.1 Security Update (KB979906)
    Microsoft .NET Framework 2.0 Service Pack 2
    Microsoft .NET Framework 3.0 Service Pack 2
    Microsoft .NET Framework 3.5 SP1
    Microsoft .NET Framework 3.5 SP1
    Microsoft .NET Framework 4 Client Profile
    Microsoft .NET Framework 4 Client Profile
    Microsoft .NET Framework 4 Extended
    Microsoft .NET Framework 4 Extended
    Microsoft Compression Client Pack 1.0 for Windows XP
    Microsoft Kernel-Mode Driver Framework Feature Pack 1.9
    Microsoft Office Visio Viewer 2007
    Microsoft Office XP Standard
    Microsoft redistributable runtime DLLs VS2005 SP1(x86)
    Microsoft redistributable runtime DLLs VS2005(x86)
    Microsoft Silverlight
    Microsoft User-Mode Driver Framework Feature Pack 1.9
    Microsoft Visual C++ 2005 Redistributable
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
    Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
    Microsoft_VC100_CRT_SP1_x86
    Mozilla Firefox 18.0.2 (x86 en-US)
    Mozilla Maintenance Service
    MSVC80_x86_v2
    MSVC90_x86
    MSXML 4.0 SP2 (KB925672)
    MSXML 4.0 SP2 (KB927978)
    MSXML 4.0 SP2 (KB936181)
    MSXML 4.0 SP2 (KB954430)
    MSXML 4.0 SP2 (KB973688)
    MSXML 6 Service Pack 2 (KB973686)
    NICI (Shared) U.S./Worldwide (128 bit) (2.7.3-1)
    NMAS Challenge Response Method
    NMAS Client
    Nokia Connectivity Adapter Cable DKU-5
    Nokia Connectivity Cable Driver
    Nokia Suite
    Nokia Suite
    Nortel Networks Contivity VPN Client
    Norton Ghost
    Novell Client for Windows
    Novell SecureLogin
    ODF Add-in for Microsoft Excel
    ODF Add-in for Microsoft PowerPoint
    ODF Add-in for Microsoft Word
    PC Connectivity Solution
    PegSolitaire_95
    PIXresizer 1.0.9
    PowerQuest PartitionMagic 8.0
    RealNetworks - Microsoft Visual C++ 2008 Runtime
    RealPlayer
    RealUpgrade 1.1
    Seagate Report ActiveX Viewer
    Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)
    Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)
    Security Update for Microsoft .NET Framework 3.5 SP1 (KB2736416)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2736428)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
    Security Update for Microsoft .NET Framework 4 Extended (KB2487367)
    Security Update for Microsoft .NET Framework 4 Extended (KB2656351)
    Security Update for Microsoft .NET Framework 4 Extended (KB2736428)
    Security Update for Microsoft .NET Framework 4 Extended (KB2742595)
    Security Update for Microsoft Windows (KB2564958)
    Security Update for Windows Internet Explorer 8 (KB2510531)
    Security Update for Windows Internet Explorer 8 (KB2544521)
    Security Update for Windows Internet Explorer 8 (KB2559049)
    Security Update for Windows Internet Explorer 8 (KB2586448)
    Security Update for Windows Internet Explorer 8 (KB2618444)
    Security Update for Windows Internet Explorer 8 (KB2647516)
    Security Update for Windows Internet Explorer 8 (KB2675157)
    Security Update for Windows Internet Explorer 8 (KB2699988)
    Security Update for Windows Internet Explorer 8 (KB2722913)
    Security Update for Windows Internet Explorer 8 (KB2744842)
    Security Update for Windows Internet Explorer 8 (KB2761465)
    Security Update for Windows Internet Explorer 8 (KB2792100)
    Security Update for Windows Internet Explorer 8 (KB2797052)
    Security Update for Windows Internet Explorer 8 (KB2799329)
    Security Update for Windows Media Player (KB2378111)
    Security Update for Windows Media Player (KB952069)
    Security Update for Windows Media Player (KB954155)
    Security Update for Windows Media Player (KB973540)
    Security Update for Windows Media Player (KB975558)
    Security Update for Windows Media Player (KB978695)
    Security Update for Windows Media Player 10 (KB911565)
    Security Update for Windows Media Player 10 (KB917734)
    Security Update for Windows Media Player 10 (KB936782)
    Security Update for Windows Media Player 11 (KB936782)
    Security Update for Windows Media Player 11 (KB954154)
    Security Update for Windows XP (KB2079403)
    Security Update for Windows XP (KB2115168)
    Security Update for Windows XP (KB2229593)
    Security Update for Windows XP (KB2296011)
    Security Update for Windows XP (KB2347290)
    Security Update for Windows XP (KB2360937)
    Security Update for Windows XP (KB2387149)
    Security Update for Windows XP (KB2393802)
    Security Update for Windows XP (KB2412687)
    Security Update for Windows XP (KB2419632)
    Security Update for Windows XP (KB2423089)
    Security Update for Windows XP (KB2440591)
    Security Update for Windows XP (KB2443105)
    Security Update for Windows XP (KB2476490)
    Security Update for Windows XP (KB2478960)
    Security Update for Windows XP (KB2478971)
    Security Update for Windows XP (KB2479943)
    Security Update for Windows XP (KB2481109)
    Security Update for Windows XP (KB2483185)
    Security Update for Windows XP (KB2485663)
    Security Update for Windows XP (KB2491683)
    Security Update for Windows XP (KB2503665)
    Security Update for Windows XP (KB2506212)
    Security Update for Windows XP (KB2507618)
    Security Update for Windows XP (KB2507938)
    Security Update for Windows XP (KB2508272)
    Security Update for Windows XP (KB2508429)
    Security Update for Windows XP (KB2509553)
    Security Update for Windows XP (KB2524375)
    Security Update for Windows XP (KB2535512)
    Security Update for Windows XP (KB2536276-v2)
    Security Update for Windows XP (KB2544893)
    Security Update for Windows XP (KB2544893-v2)
    Security Update for Windows XP (KB2555917)
    Security Update for Windows XP (KB2562937)
    Security Update for Windows XP (KB2566454)
    Security Update for Windows XP (KB2567053)
    Security Update for Windows XP (KB2567680)
    Security Update for Windows XP (KB2570222)
    Security Update for Windows XP (KB2570947)
    Security Update for Windows XP (KB2584146)
    Security Update for Windows XP (KB2585542)
    Security Update for Windows XP (KB2592799)
    Security Update for Windows XP (KB2598479)
    Security Update for Windows XP (KB2603381)
    Security Update for Windows XP (KB2618451)
    Security Update for Windows XP (KB2619339)
    Security Update for Windows XP (KB2620712)
    Security Update for Windows XP (KB2621440)
    Security Update for Windows XP (KB2624667)
    Security Update for Windows XP (KB2631813)
    Security Update for Windows XP (KB2633171)
    Security Update for Windows XP (KB2639417)
    Security Update for Windows XP (KB2641653)
    Security Update for Windows XP (KB2646524)
    Security Update for Windows XP (KB2647518)
    Security Update for Windows XP (KB2653956)
    Security Update for Windows XP (KB2655992)
    Security Update for Windows XP (KB2659262)
    Security Update for Windows XP (KB2660465)
    Security Update for Windows XP (KB2661637)
    Security Update for Windows XP (KB2676562)
    Security Update for Windows XP (KB2685939)
    Security Update for Windows XP (KB2686509)
    Security Update for Windows XP (KB2691442)
    Security Update for Windows XP (KB2695962)
    Security Update for Windows XP (KB2698365)
    Security Update for Windows XP (KB2705219)
    Security Update for Windows XP (KB2707511)
    Security Update for Windows XP (KB2709162)
    Security Update for Windows XP (KB2712808)
    Security Update for Windows XP (KB2718523)
    Security Update for Windows XP (KB2719985)
    Security Update for Windows XP (KB2723135)
    Security Update for Windows XP (KB2724197)
    Security Update for Windows XP (KB2727528)
    Security Update for Windows XP (KB2731847)
    Security Update for Windows XP (KB2753842-v2)
    Security Update for Windows XP (KB2757638)
    Security Update for Windows XP (KB2758857)
    Security Update for Windows XP (KB2761226)
    Security Update for Windows XP (KB2770660)
    Security Update for Windows XP (KB2778344)
    Security Update for Windows XP (KB2779030)
    Security Update for Windows XP (KB2780091)
    Security Update for Windows XP (KB2799494)
    Security Update for Windows XP (KB2802968)
    Security Update for Windows XP (KB913433)
    Security Update for Windows XP (KB923561)
    Security Update for Windows XP (KB941569)
    Security Update for Windows XP (KB946648)
    Security Update for Windows XP (KB950762)
    Security Update for Windows XP (KB950974)
    Security Update for Windows XP (KB951066)
    Security Update for Windows XP (KB951376-v2)
    Security Update for Windows XP (KB951748)
    Security Update for Windows XP (KB952004)
    Security Update for Windows XP (KB952954)
    Security Update for Windows XP (KB955069)
    Security Update for Windows XP (KB956572)
    Security Update for Windows XP (KB956744)
    Security Update for Windows XP (KB956802)
    Security Update for Windows XP (KB956803)
    Security Update for Windows XP (KB956844)
    Security Update for Windows XP (KB957097)
    Security Update for Windows XP (KB958644)
    Security Update for Windows XP (KB958687)
    Security Update for Windows XP (KB958869)
    Security Update for Windows XP (KB959426)
    Security Update for Windows XP (KB960225)
    Security Update for Windows XP (KB960803)
    Security Update for Windows XP (KB960859)
    Security Update for Windows XP (KB961501)
    Security Update for Windows XP (KB969059)
    Security Update for Windows XP (KB969947)
    Security Update for Windows XP (KB970238)
    Security Update for Windows XP (KB970430)
    Security Update for Windows XP (KB971468)
    Security Update for Windows XP (KB971486)
    Security Update for Windows XP (KB971557)
    Security Update for Windows XP (KB971633)
    Security Update for Windows XP (KB971657)
    Security Update for Windows XP (KB972270)
    Security Update for Windows XP (KB973354)
    Security Update for Windows XP (KB973507)
    Security Update for Windows XP (KB973525)
    Security Update for Windows XP (KB973869)
    Security Update for Windows XP (KB973904)
    Security Update for Windows XP (KB974112)
    Security Update for Windows XP (KB974318)
    Security Update for Windows XP (KB974392)
    Security Update for Windows XP (KB974571)
    Security Update for Windows XP (KB975025)
    Security Update for Windows XP (KB975467)
    Security Update for Windows XP (KB975560)
    Security Update for Windows XP (KB975561)
    Security Update for Windows XP (KB975562)
    Security Update for Windows XP (KB975713)
    Security Update for Windows XP (KB977816)
    Security Update for Windows XP (KB977914)
    Security Update for Windows XP (KB978037)
    Security Update for Windows XP (KB978251)
    Security Update for Windows XP (KB978262)
    Security Update for Windows XP (KB978338)
    Security Update for Windows XP (KB978542)
    Security Update for Windows XP (KB978601)
    Security Update for Windows XP (KB978706)
    Security Update for Windows XP (KB979309)
    Security Update for Windows XP (KB979482)
    Security Update for Windows XP (KB979559)
    Security Update for Windows XP (KB979683)
    Security Update for Windows XP (KB979687)
    Security Update for Windows XP (KB980195)
    Security Update for Windows XP (KB980218)
    Security Update for Windows XP (KB980232)
    Security Update for Windows XP (KB980436)
    Security Update for Windows XP (KB981322)
    Security Update for Windows XP (KB981997)
    Security Update for Windows XP (KB982132)
    Security Update for Windows XP (KB982381)
    Security Update for Windows XP (KB982665)
    Shared Add-in Extensibility Update for Microsoft .NET Framework 2.0 (KB908002)
    Shared Add-in Support Update for Microsoft .NET Framework 2.0 (KB908002)
    SiSoftware Sandra Lite 2012.SP2
    Software Informer 1.1
    Synaptics Pointing Device Driver
    ThinkPad Power Management Driver
    ThinkPad TrackPoint Driver
    ToolBook Neuron
    Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
    Update for Windows XP (KB2345886)
    Update for Windows XP (KB2541763)
    Update for Windows XP (KB2607712)
    Update for Windows XP (KB2616676-v2)
    Update for Windows XP (KB2641690)
    Update for Windows XP (KB2661254-v2)
    Update for Windows XP (KB2718704)
    Update for Windows XP (KB2736233)
    Update for Windows XP (KB2749655)
    Update for Windows XP (KB951978)
    Update for Windows XP (KB955704)
    Update for Windows XP (KB955759)
    Update for Windows XP (KB967715)
    Update for Windows XP (KB968389)
    Update for Windows XP (KB971029)
    Update for Windows XP (KB971737)
    Update for Windows XP (KB973687)
    Update for Windows XP (KB973815)
    VLC media player 1.1.11
    Vodafone Mobile Broadband
    WIDCOMM Bluetooth Software
    Windows Driver Package - Nokia pccsmcfd (08/22/2008 7.0.0.0)
    Windows Installer Clean Up
    Windows Live OneCare safety scanner
    Windows Media Format 11 runtime
    Windows Media Format 11 runtime
    Windows Media Player 11
    Windows Media Player 11
    Windows NT Messaging
    Windows PowerShell(TM) 1.0
    Windows XP Service Pack 3
    WonderFox DVD Ripper
    XP Codec Pack
    ZipCentral 4.01
    Zuma Deluxe RA
     
  8. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    79,815
    First Name:
    Frank
    Go to Control Panel - Add Or Remove Programs.

    Uninstall/remove the following:

    AVG Security Toolbar

    HP Software Update

    Java 2 Runtime Environment, SE v1.4.2_05

    Macromedia Flash Player

    Macromedia Flash Player 8

    Macromedia Flash Player 8 Plugin


    ---------------------------------------------------------------

    Java(TM) 6 Update 27 needs to be updated to Java(TM) 6 Update 41

    Accept the license agreement, then download and save the 16.22 MB jre-6u41-windows-i586.exe file, then close all open windows first, then install it.

    6 Update 41 will overwrite and replace 6 Update 27, so there's no need to uninstall it.

    ---------------------------------------------------------------

    Mozilla Firefox 18.0.2 needs to be updated to Mozilla Firefox 19.0.

    Load a webpage, then click "Help - About Firefox".

    It should self-update.

    ---------------------------------------------------------------

    Download and save and then install the free version of

    Malwarebytes Anti-Malware 1.70.0.1100

    SUPERAntiSpyware 5.6.0.1014

    Make sure to update their definition files during the install process.

    Make sure to uncheck and decline to install any extras, such as toolbars and homepages, they may offer.

    Make sure to uncheck and decline to use the "Pro" or "Trial" version, if it's offered.

    After they're installed and updated, restart the computer.

    Run a QUICK scan with each of them.

    When each scan is finished, select and remove EVERYTHING they found.

    Restart the computer, if prompted to, so the removal process can finish.

    ---------------------------------------------------------------
     
  9. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    79,815
    First Name:
    Frank
    You appear to have a lot of outdated programs and extras in that computer.

    I don't know which ones you really need and use, but some "decluttering" is in order.

    ---------------------------------------------------------
     
  10. Ken_RM

    Ken_RM Thread Starter

    Joined:
    Jul 6, 2005
    Messages:
    159
    Hi Flavallee

    Man you nailed it ! PC is now flying. Did some clean-up as well, but always a little cautious in case I break some thing.
    Thanks again.
    Cheers,
    Ken
     
  11. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    79,815
    First Name:
    Frank
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