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Solved: appcompat.txt crashing explorer in a Domain environment.

Discussion in 'Windows XP' started by Numpty123, Mar 29, 2013.

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  1. Numpty123

    Numpty123 Thread Starter

    Joined:
    Mar 29, 2013
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    Hi,

    We currently have a customer getting a shlwapi.dll failure. I know its not a system failure and i know its not a virus.

    The user logs into a domain enviroment and logs onto multiple machines between windows xp and windows 7.
    The user only gets this error when he logs onto any xp machine, however other users do not get explorer crash dumps. Ive looked through a lot of forums looking for an answer and tried only a few, due to me not being on site. Its got to be profile related to that user. GPOs are applying correctly. application crash dump in event logs are showing. I have deletet the below file location, but as i expected it will recreate itself on logon

    C:\DOCUME~1\user\LOCALS~1\Temp\{id}_appcompat.txt error, application crash event id 1000

    any ideas would be awesome
     
  2. Numpty123

    Numpty123 Thread Starter

    Joined:
    Mar 29, 2013
    Messages:
    2
    Hi,

    I have resolved the problem, i had to disable offline files (which souldnt be applied any way) that seems to have stopped the crash dump on xp. Does any one know why offline files would corrupt exporer.exe. i think its files conflicting with the offline cash, but thats just a stab in the dark. Anything would be awesome.
     
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