1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Solved: Backdoor.Agent.B

Discussion in 'Virus & Other Malware Removal' started by PeteO, Feb 14, 2005.

Thread Status:
Not open for further replies.
Advertisement
  1. PeteO

    PeteO Thread Starter

    Joined:
    Aug 20, 2001
    Messages:
    61
    Hello
    Norton has informed me that I have Backdoor.Agent.B on my PC. I have downloaded their FX Agent B removal tool but it tells me that Backdoor.Agent.B is not on my PC, but every time I go on the net up it pops. Any advice would be appreciated.
     
  2. cybertech

    cybertech Retired Moderator

    Joined:
    Apr 16, 2002
    Messages:
    72,115
    Where does Norton tell you the location of the infected file is?
     
  3. PeteO

    PeteO Thread Starter

    Joined:
    Aug 20, 2001
    Messages:
    61
    Hello Cybertech

    C:\Windows\System32\p2pServ.dll
    C:\Windows\System32\odbcfg32.dll

    Norton says:
    Unable to repair this file
    Access to the file was denied.

    I have to click on the warning window 20 to 30 times before it disappears.
    I can find the dll files but cannot delete the files, "Access is denied"
     
  4. cybertech

    cybertech Retired Moderator

    Joined:
    Apr 16, 2002
    Messages:
    72,115
    Download the Pocket KillBox

    Unzip the files to your desktop.

    Run KillBox.exe.

    Select the Delete on Reboot option.
    In the Full Path of File to Delete field paste each of the paths below and click the red circle with the white X in it, when it asks you if you want to delete the file say Yes when it asks you to reboot, click No.

    C:\Windows\System32\p2pServ.dll

    C:\Windows\System32\odbcfg32.dll



    Close killbox and reboot. Check to see if the files were deleted.
     
  5. PeteO

    PeteO Thread Starter

    Joined:
    Aug 20, 2001
    Messages:
    61
    Cybertech
    Thanks for your advice
    No longer get the Norton warning.
    I appreciate your help.
    13,764 posts..............you're busy!
     
  6. cybertech

    cybertech Retired Moderator

    Joined:
    Apr 16, 2002
    Messages:
    72,115
    I'm happy to be able to help you. Did you use killbox?
     
  7. PeteO

    PeteO Thread Starter

    Joined:
    Aug 20, 2001
    Messages:
    61
    Cybertech

    Yes, used Killbox and followed your instructions. Norton Popup no longer gave messages as previous. However, when I went on the net tonight message had come back, so I disabled restore and ran killbox again. I've re-booted my PC a number of times and went on the net to check, each time NO popup box from Norton. I only ever got this message when I used Internet Explorer, no problem when accessing my e mails. I corresponded with Norton Technical but found them to be very frustrating, the guy was not reading my e mails-sending me standard replies telling me to do checks and scans that I had already explained I had carried out. I'm thinking of changing to Zone Alarm....any comments?
     
  8. cybertech

    cybertech Retired Moderator

    Joined:
    Apr 16, 2002
    Messages:
    72,115
    Since I don't and never have used Norton I can not say anything for their products. I see a lot of threads about it here and can't say I would like to try it.

    I use zonealarm, the free one, and have never had any problems.
     
  9. PeteO

    PeteO Thread Starter

    Joined:
    Aug 20, 2001
    Messages:
    61
    Cybertech
    Used Killbox a number of times, but this annoying virus pops up after I have accessed the internet a few times. I have run Killbox again today and the Norton Virus warning has not appeared, but it will after a period of connections. Recovery is still off.
     
  10. cybertech

    cybertech Retired Moderator

    Joined:
    Apr 16, 2002
    Messages:
    72,115
    I would like to see a hijackthis log.

    Create a permanent folder on your hard drive like c:\program files\hjt.
    Download Hijackthis and click "Save", direct it to the permanent folder you created. Double click on hijackthis.exe and select "Do a system scan and save a logfile". This log will open in notepad. Copy and paste the log back here for review.
    Don't make any changes until instructed to do so.

    **Note this is a new version of HJT so please do the download.
     
  11. PeteO

    PeteO Thread Starter

    Joined:
    Aug 20, 2001
    Messages:
    61
    Cybertech
    Did as you instructed

    Logfile of HijackThis v1.99.1
    Scan saved at 10:37:36, on 21/02/2005
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\PROGRA~1\COMMON~1\PCSuite\DATALA~1\DATALA~1.EXE
    C:\PROGRA~1\Nokia\NOKIAP~1\TRAYAP~1.EXE
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
    C:\Program Files\Bluetooth Software\BTTray.exe
    C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpohmr08.exe
    C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
    C:\PROGRA~1\COMMON~1\PCSuite\Services\SERVIC~1.EXE
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
    C:\Program Files\Bluetooth Software\bin\btwdins.exe
    C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
    C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe
    C:\PROGRA~1\BLUETO~1\BTSTAC~1.EXE
    C:\WINDOWS\System32\wuauclt.exe
    C:\WINDOWS\explorer.exe
    C:\Program Files\Norton Internet Security\Norton AntiVirus\OPScan.exe
    C:\Documents and Settings\Pete\Desktop\Hijack this\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer,(Default) = http://fastsearchweb.com/srh.php?q=%s
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.ebay.co.uk/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,Default_Search_URL = about:blank
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\PCHealth\HelpCtr\System\panels\blank.htm
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
    O2 - BHO: (no name) - {38CDF2E6-2397-4E12-917D-7E457814B1E4} - blank (file missing)
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: (no name) - {E9590744-812B-46C3-96EB-33212855927D} - C:\WINDOWS\System32\netcfg.dll
    O3 - Toolbar: Web assistant - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\system32\msdxm.ocx
    O3 - Toolbar: (no name) - {46AE04C0-BCFA-4728-90E7-00EB4A8B3863} - (no file)
    O4 - HKLM\..\Run: [MoneyStartUp10.0] "C:\Program Files\Microsoft Money\System\Activation.exe"
    O4 - HKLM\..\Run: [Windows Automatic Updates] dvldr.exe
    O4 - HKLM\..\Run: [Win32 NDIS Driver] xpndis.exe
    O4 - HKLM\..\Run: [Symantec Anti Virus] symantec32.exe
    O4 - HKLM\..\Run: [WindowsUpdate Service] wuautlc.exe
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [URLLSTCK.exe] C:\Program Files\Norton Internet Security\UrlLstCk.exe
    O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
    O4 - HKLM\..\Run: [DataLayer] C:\PROGRA~1\COMMON~1\PCSuite\DATALA~1\DATALA~1.EXE
    O4 - HKLM\..\Run: [PCSuiteTrayApplication] C:\PROGRA~1\Nokia\NOKIAP~1\TRAYAP~1.EXE
    O4 - HKLM\..\Run: [lssas Monitoring Startup] lssas.exe
    O4 - HKLM\..\Run: [clfmon.exe] clfmon.exe
    O4 - HKLM\..\Run: [msinfo.exe] msinfo.exe
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\RunServices: [Windows Automatic Updates] dvldr.exe
    O4 - HKLM\..\RunServices: [Win32 NDIS Driver] xpndis.exe
    O4 - HKLM\..\RunServices: [Symantec Anti Virus] symantec32.exe
    O4 - HKLM\..\RunServices: [] mitsrow.exe
    O4 - HKLM\..\RunServices: [WindowsUpdate Service] wuautlc.exe
    O4 - HKLM\..\RunServices: [lssas Monitoring Startup] lssas.exe
    O4 - HKCU\..\Run: [Win32 NDIS Driver] xpndis.exe
    O4 - HKCU\..\Run: [Symantec Anti Virus] symantec32.exe
    O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"
    O4 - HKCU\..\Run: [lssas Monitoring Startup] lssas.exe
    O4 - Startup: Microsoft Outlook.lnk = ?
    O4 - Global Startup: BTTray.lnk = ?
    O4 - Global Startup: hp psc 1000 series.lnk = ?
    O4 - Global Startup: hpoddt01.exe.lnk = ?
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O8 - Extra context menu item: Send To &Bluetooth - C:\Program Files\Bluetooth Software\btsendto_ie_ctx.htm
    O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~3\INetRepl.dll
    O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~3\INetRepl.dll
    O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~3\INetRepl.dll
    O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\Bluetooth Software\btsendto_ie.htm
    O9 - Extra 'Tools' menuitem: @btrez.dll,-4017 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\Bluetooth Software\btsendto_ie.htm
    O9 - Extra button: Money Viewer - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
    O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
    O15 - Trusted Zone: http://*.search-soft.net
    O16 - DPF: {11212111-2121-1311-1141-115611111222} - ms-its:mhtml:file://d: oo.mht!http://fastsearchweb.com/counter/new/x.chm::/update.exe
    O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
    O16 - DPF: {31B7EB4E-8B4B-11D1-A789-00A0CC6651A8} (Cult3D ActiveX Player) - http://www.cult3d.com/download/cult.cab
    O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{333D9779-E7B1-4DF9-96E0-AC0D2429A442}: NameServer = 69.50.188.180,195.225.176.31
    O17 - HKLM\System\CCS\Services\Tcpip\..\{5129FFDC-E9F7-4D3A-988D-A49A01D5D1AB}: NameServer = 69.50.188.180,195.225.176.31
    O17 - HKLM\System\CCS\Services\Tcpip\..\{5B320CD1-64A1-4BFA-810E-59F9F2400C53}: NameServer = 69.50.188.180,195.225.176.31
    O23 - Service: Bluetooth Service (btwdins) - WIDCOMM, Inc. - C:\Program Files\Bluetooth Software\bin\btwdins.exe
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
    O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    O23 - Service: HP CI Service (En1207CI) - Unknown owner - C:\WINDOWS\System32\En1207d.exe
    O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
    O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
    O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
    O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
    O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
     
  12. cybertech

    cybertech Retired Moderator

    Joined:
    Apr 16, 2002
    Messages:
    72,115
    Run HJT again and put a check in the following:

    R1 - HKCU\Software\Microsoft\Internet Explorer,(Default) = http://fastsearchweb.com/srh.php?q=%s
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,Default_Search_URL = about:blank
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\PCHealth\HelpCtr\System\panels\blank.htm
    O2 - BHO: (no name) - {38CDF2E6-2397-4E12-917D-7E457814B1E4} - blank (file missing)
    O2 - BHO: (no name) - {E9590744-812B-46C3-96EB-33212855927D} - C:\WINDOWS\System32\netcfg.dll
    O3 - Toolbar: (no name) - {46AE04C0-BCFA-4728-90E7-00EB4A8B3863} - (no file)
    O4 - HKLM\..\Run: [Windows Automatic Updates] dvldr.exe
    O4 - HKLM\..\Run: [Win32 NDIS Driver] xpndis.exe
    O4 - HKLM\..\Run: [Symantec Anti Virus] symantec32.exe
    O4 - HKLM\..\Run: [WindowsUpdate Service] wuautlc.exe
    O4 - HKLM\..\Run: [lssas Monitoring Startup] lssas.exe
    O4 - HKLM\..\Run: [clfmon.exe] clfmon.exe
    O4 - HKLM\..\Run: [msinfo.exe] msinfo.exe
    O4 - HKLM\..\RunServices: [Windows Automatic Updates] dvldr.exe
    O4 - HKLM\..\RunServices: [Win32 NDIS Driver] xpndis.exe
    O4 - HKLM\..\RunServices: [Symantec Anti Virus] symantec32.exe
    O4 - HKLM\..\RunServices: [] mitsrow.exe
    O4 - HKLM\..\RunServices: [WindowsUpdate Service] wuautlc.exe
    O4 - HKLM\..\RunServices: [lssas Monitoring Startup] lssas.exe
    O4 - HKCU\..\Run: [Win32 NDIS Driver] xpndis.exe
    O4 - HKCU\..\Run: [Symantec Anti Virus] symantec32.exe
    O4 - HKCU\..\Run: [lssas Monitoring Startup] lssas.exe
    O15 - Trusted Zone: http://*.search-soft.net
    O16 - DPF: {11212111-2121-1311-1141-115611111222} - ms-its:mhtml:file://d: oo.mht!http://fastsearchweb.com/counter/new/x.chm::/update.exe


    Close all applications and browser windows before you click "fix checked".

    Restart in safe mode

    Open Windows Explorer. Go to Tools, Folder Options and click on the View tab. Make sure that "Show hidden files and folders" is checked. Also uncheck "Hide protected operating system files". Now click "Apply to all folders" Click "Apply" then "OK".

    Delete these files:
    C:\WINDOWS\clfmon.exe ,<-- (NOT CTFmon)
    C:\WINDOWS\System32\xpndis.exe
    C:\WINDOWS\system32\lssas.exe ,<---Delete the file. (....note the spelling.....DO NOT delete the lsass.exe file in the C:\WINDOWS\system32 folder )

    C:\WINDOWS\System32\ dvldr.exe
    C:\WINDOWS\System32\symantec32.exe
    C:\WINDOWS\System32\wuautlc.exe
    msinfo.exe
    mitsrow.exe


    Empty your recycle bin.

    Reboot.

    It is very important for you to go to Microsoft and get all critical security patches or you will most likely get these worms again.

    Next go here: http://housecall.trendmicro.com/ and do the on-line virus scan.

    After all of that is complete please post another HJT log.
     
  13. PeteO

    PeteO Thread Starter

    Joined:
    Aug 20, 2001
    Messages:
    61
    Cybertech

    Followed your instructions to the letter.

    I could not find any of the files that you told me to delete:
    C:\WINDOWS\clfmon.exe ,<-- (NOT CTFmon)
    C:\WINDOWS\System32\xpndis.exe
    C:\WINDOWS\system32\lssas.exe ,<---Delete the file. (....note the spelling.....DO NOT delete the lsass.exe file in the C:\WINDOWS\system32 folder )


    C:\WINDOWS\System32\ dvldr.exe
    C:\WINDOWS\System32\symantec32.exe
    C:\WINDOWS\System32\wuautlc.exe
    msinfo.exe
    mitsrow.exe

    Scanned PC at Tendmicro

    2 Trojans:
    Troj.small.dbx in the hijack backup log
    Troj.small.rn in system 32|netssh.exe

    I deleted both.

    New Hijack log below but this Backdoor.Agent.B is still annoying.


    Logfile of HijackThis v1.99.1
    Scan saved at 20:49:12, on 21/02/2005
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Bluetooth Software\bin\btwdins.exe
    C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    C:\PROGRA~1\COMMON~1\PCSuite\DATALA~1\DATALA~1.EXE
    C:\PROGRA~1\Nokia\NOKIAP~1\TRAYAP~1.EXE
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
    C:\Program Files\Bluetooth Software\BTTray.exe
    C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpohmr08.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
    C:\PROGRA~1\COMMON~1\PCSuite\Services\SERVIC~1.EXE
    C:\PROGRA~1\BLUETO~1\BTSTAC~1.EXE
    C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\WINDOWS\System32\HPZipm12.exe
    C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe
    C:\WINDOWS\System32\wuauclt.exe
    C:\WINDOWS\system32\NOTEPAD.EXE
    C:\Documents and Settings\Pete\Desktop\Hijack this\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.ebay.co.uk/
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O3 - Toolbar: Web assistant - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\system32\msdxm.ocx
    O4 - HKLM\..\Run: [MoneyStartUp10.0] "C:\Program Files\Microsoft Money\System\Activation.exe"
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [URLLSTCK.exe] C:\Program Files\Norton Internet Security\UrlLstCk.exe
    O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
    O4 - HKLM\..\Run: [DataLayer] C:\PROGRA~1\COMMON~1\PCSuite\DATALA~1\DATALA~1.EXE
    O4 - HKLM\..\Run: [PCSuiteTrayApplication] C:\PROGRA~1\Nokia\NOKIAP~1\TRAYAP~1.EXE
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\RunServices: [] mitsrow.exe
    O4 - HKLM\..\RunServices: [WindowsUpdate Service] wuautlc.exe
    O4 - HKCU\..\Run: [Win32 NDIS Driver] xpndis.exe
    O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"
    O4 - Startup: Microsoft Outlook.lnk = ?
    O4 - Global Startup: BTTray.lnk = ?
    O4 - Global Startup: hp psc 1000 series.lnk = ?
    O4 - Global Startup: hpoddt01.exe.lnk = ?
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O8 - Extra context menu item: Send To &Bluetooth - C:\Program Files\Bluetooth Software\btsendto_ie_ctx.htm
    O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~3\INetRepl.dll
    O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~3\INetRepl.dll
    O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~3\INetRepl.dll
    O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\Bluetooth Software\btsendto_ie.htm
    O9 - Extra 'Tools' menuitem: @btrez.dll,-4017 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\Bluetooth Software\btsendto_ie.htm
    O9 - Extra button: Money Viewer - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
    O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
    O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
    O16 - DPF: {31B7EB4E-8B4B-11D1-A789-00A0CC6651A8} (Cult3D ActiveX Player) - http://www.cult3d.com/download/cult.cab
    O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
    O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{333D9779-E7B1-4DF9-96E0-AC0D2429A442}: NameServer = 69.50.188.180,195.225.176.31
    O17 - HKLM\System\CCS\Services\Tcpip\..\{5129FFDC-E9F7-4D3A-988D-A49A01D5D1AB}: NameServer = 69.50.188.180,195.225.176.31
    O17 - HKLM\System\CCS\Services\Tcpip\..\{5B320CD1-64A1-4BFA-810E-59F9F2400C53}: NameServer = 69.50.188.180,195.225.176.31
    O23 - Service: Bluetooth Service (btwdins) - WIDCOMM, Inc. - C:\Program Files\Bluetooth Software\bin\btwdins.exe
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
    O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    O23 - Service: HP CI Service (En1207CI) - Unknown owner - C:\WINDOWS\System32\En1207d.exe
    O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
    O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
    O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
    O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
    O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe


    Thankyou for your continued advice and help
     
  14. cybertech

    cybertech Retired Moderator

    Joined:
    Apr 16, 2002
    Messages:
    72,115
    Let's try these again...

    Run HJT again and put a check in the following:

    O4 - HKLM\..\RunServices: [] mitsrow.exe
    O4 - HKLM\..\RunServices: [WindowsUpdate Service] wuautlc.exe
    O4 - HKCU\..\Run: [Win32 NDIS Driver] xpndis.exe

    Close all applications and browser windows before you click "fix checked".


    Reboot to safe mode and delete them.

    With all files and folders showing do this:
    Navigate to the C:\Windows\Temp folder. Open the Temp folder and go to Edit > Select All then Edit > Delete to delete the entire contents of the Temp folder.

    Next navigate to the C:\Documents and Settings\Pete (Repeat for all user names)\Local Settings\Temp folder. Open the Temp folder and go to Edit > Select All then Edit > Delete to delete the entire contents of the Temp folder.

    Finally go to Control Panel > Internet Options. On the General tab under "Temporary Internet Files" Click "Delete Files". Put a check by "Delete Offline Content" and click OK. Click on the Programs tab then click the "Reset Web Settings" button. Click Apply then OK.

    Reboot and post one more log.

    If Backdoor.Agent.B is still around give me the file name and location.
     
  15. PeteO

    PeteO Thread Starter

    Joined:
    Aug 20, 2001
    Messages:
    61
    Cybertech

    Followed you instructions

    Logfile of HijackThis v1.99.1
    Scan saved at 07:56:01, on 22/02/2005
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Bluetooth Software\bin\btwdins.exe
    C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
    C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\PROGRA~1\COMMON~1\PCSuite\DATALA~1\DATALA~1.EXE
    C:\PROGRA~1\Nokia\NOKIAP~1\TRAYAP~1.EXE
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
    C:\Program Files\Bluetooth Software\BTTray.exe
    C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpohmr08.exe
    C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
    C:\PROGRA~1\COMMON~1\PCSuite\Services\SERVIC~1.EXE
    C:\PROGRA~1\BLUETO~1\BTSTAC~1.EXE
    C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\WINDOWS\System32\HPZipm12.exe
    C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe
    C:\WINDOWS\System32\wuauclt.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Documents and Settings\Pete\Desktop\Hijack this\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = res://C:\WINDOWS\System32\shdoclc.dll/dnserror.htm
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O3 - Toolbar: Web assistant - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\system32\msdxm.ocx
    O4 - HKLM\..\Run: [MoneyStartUp10.0] "C:\Program Files\Microsoft Money\System\Activation.exe"
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [URLLSTCK.exe] C:\Program Files\Norton Internet Security\UrlLstCk.exe
    O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
    O4 - HKLM\..\Run: [DataLayer] C:\PROGRA~1\COMMON~1\PCSuite\DATALA~1\DATALA~1.EXE
    O4 - HKLM\..\Run: [PCSuiteTrayApplication] C:\PROGRA~1\Nokia\NOKIAP~1\TRAYAP~1.EXE
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"
    O4 - Startup: Microsoft Outlook.lnk = ?
    O4 - Global Startup: BTTray.lnk = ?
    O4 - Global Startup: hp psc 1000 series.lnk = ?
    O4 - Global Startup: hpoddt01.exe.lnk = ?
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O8 - Extra context menu item: Send To &Bluetooth - C:\Program Files\Bluetooth Software\btsendto_ie_ctx.htm
    O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~3\INetRepl.dll
    O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~3\INetRepl.dll
    O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~3\INetRepl.dll
    O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\Bluetooth Software\btsendto_ie.htm
    O9 - Extra 'Tools' menuitem: @btrez.dll,-4017 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\Bluetooth Software\btsendto_ie.htm
    O9 - Extra button: Money Viewer - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
    O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
    O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
    O16 - DPF: {31B7EB4E-8B4B-11D1-A789-00A0CC6651A8} (Cult3D ActiveX Player) - http://www.cult3d.com/download/cult.cab
    O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
    O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{333D9779-E7B1-4DF9-96E0-AC0D2429A442}: NameServer = 69.50.188.180,195.225.176.31
    O17 - HKLM\System\CCS\Services\Tcpip\..\{5129FFDC-E9F7-4D3A-988D-A49A01D5D1AB}: NameServer = 69.50.188.180,195.225.176.31
    O17 - HKLM\System\CCS\Services\Tcpip\..\{5B320CD1-64A1-4BFA-810E-59F9F2400C53}: NameServer = 69.50.188.180,195.225.176.31
    O23 - Service: Bluetooth Service (btwdins) - WIDCOMM, Inc. - C:\Program Files\Bluetooth Software\bin\btwdins.exe
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
    O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    O23 - Service: HP CI Service (En1207CI) - Unknown owner - C:\WINDOWS\System32\En1207d.exe
    O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
    O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
    O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
    O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
    O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
     
  16. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/330542

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice