[Solved] backdoor.sd.gen

I can't delete this file on my computer please help. Thank you.

 

Please do this. Click here to download Hijack This. Click on the Hijackthis.exe.

Click the "Scan" button when the scan is finished the scan button will become "Save Log" click that and save the log.

Go to where you saved the log and click on "Edit > Select All" then click on "Edit > Copy" then Paste the log back here in a reply.

DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required. Someone here will be glad to advise you on what to fix.

*Note: When you download Hijack This Do Not download it to a temp folder or to the desktop. Create a permanent folder somewhere like in My Documents and name it Hijack This and put it in that folder.

 

Logfile of HijackThis v1.97.7
Scan saved at 3:40:50 PM, on 4/17/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton Utilities\NPROTECT.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\Explorer.EXE
C:\windows\system\hpsysdrv.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\VERITAS Software\Update Manager\sgtray.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\PROGRA~1\AIMKEE~1\BITSBAGS.exe
C:\WINDOWS\kdx\KHost.exe
C:\Program Files\AIM95\aim.exe
C:\Program Files\Panicware\Pop-Up Stopper Free Edition\PSFree.exe
C:\PROGRA~1\HPINST~1\plugin\bin\pchbutton.exe
C:\Program Files\Sony Corporation\Image Transfer\SonyTray.exe
C:\Program Files\Norton Utilities\SYSDOC32.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Speed Disk\nopdb.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Documents and Settings\Mom\Local Settings\Temporary Internet Files\Content.IE5\WPIJ0H2R\HijackThis[1].exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://aol.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://us6.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://searchexe.com/searchbar.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://searchexe.com/searchbar.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://searchexe.com/searchbar.html
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: myBar BHO - {0494D0D1-F8E0-41ad-92A3-14154ECE70AC} - C:\Program Files\MyWay\myBar\1.bin\MYBAR.DLL
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {094af08f-5608-4699-aa6c-bdddc405c7a9} - (no file)
O2 - BHO: (no name) - {B08DAA40-0052-3A2B-C79F-8B9B64CE3058} - C:\PROGRA~1\CAMPSK~1\Websign.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: hp toolkit - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - C:\HP\EXPLOREBAR\HPTOOLKT.DLL
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: (no name) - {204d05d5-8c56-48be-8c9c-58c97fba990e} - (no file)
O3 - Toolbar: My &Search Bar - {0494D0D9-F8E0-41ad-92A3-14154ECE70AC} - C:\Program Files\MyWay\myBar\1.bin\MYBAR.DLL
O3 - Toolbar: loaderror - {65CF6963-1FBC-F6B2-A3DE-5A92528A6869} - C:\PROGRA~1\CAMPSK~1\Websign.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [CamMonitor] c:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\VERITAS Software\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [checktime] c:\program files\HPSelect\Frontend\ct.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [Bait film] C:\PROGRA~1\AIMKEE~1\BITSBAGS.exe
O4 - HKLM\..\Run: [AutoUpdater] "C:\Program Files\AutoUpdate\AutoUpdate.exe"
O4 - HKLM\..\Run: [kdx] C:\WINDOWS\kdx\KHost.exe
O4 - HKLM\..\Run: [McAfee Antivirus] McAfeeAV.exe
O4 - HKLM\..\RunServices: [McAfee Antivirus] McAfeeAV.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM95\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\Program Files\Panicware\Pop-Up Stopper Free Edition\PSFree.exe"
O4 - HKCU\..\Run: [Acme.PCHButton] C:\PROGRA~1\HPINST~1\plugin\bin\pchbutton.exe
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
O4 - Global Startup: Image Transfer.lnk = C:\Program Files\Sony Corporation\Image Transfer\SonyTray.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Norton System Doctor.lnk = C:\Program Files\Norton Utilities\SYSDOC32.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: AIM (HKLM)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://www.comcastsupport.com/sdccommon/download/tgctlcm.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/activedata/SymAData.dll
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/techsupp/activedata/ActiveData.cab
O16 - DPF: {F54C1137-5E34-4B95-95A5-BA56D4D8D743} (Secure Delivery) - http://www.gamespot.com/KDX/kdx.cab

 

Run Hijack This again and put a check by these. Close all windows except HijackThis and click "Fix checked"

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://searchexe.com/searchbar.html

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://searchexe.com/searchbar.html

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://searchexe.com/searchbar.html

O2 - BHO: myBar BHO - {0494D0D1-F8E0-41ad-92A3-14154ECE70AC} - C:\Program Files\MyWay\myBar\1.bin\MYBAR.DLL

O2 - BHO: (no name) - {B08DAA40-0052-3A2B-C79F-8B9B64CE3058} - C:\PROGRA~1\CAMPSK~1\Websign.dll

O3 - Toolbar: (no name) - {204d05d5-8c56-48be-8c9c-58c97fba990e} - (no file)

O3 - Toolbar: My &Search Bar - {0494D0D9-F8E0-41ad-92A3-14154ECE70AC} - C:\Program Files\MyWay\myBar\1.bin\MYBAR.DLL

O3 - Toolbar: loaderror - {65CF6963-1FBC-F6B2-A3DE-5A92528A6869} - C:\PROGRA~1\CAMPSK~1\Websign.dll

O4 - HKLM\..\Run: [Bait film] C:\PROGRA~1\AIMKEE~1\BITSBAGS.exe

O4 - HKLM\..\Run: [AutoUpdater] "C:\Program Files\AutoUpdate\AutoUpdate.exe"

Restart to safe mode and delete:

The C:\Program Files\MyWay folder
The C:\Program Files\AutoUpdate folder
The C:\Program Files\AIMKEE~1 folder
The C:\Program Files\CAMPSK~1 folder

I have no way of knowing the exact name of those last 2 folders, but the first six letters of one will be AIMKEE and the other will be CAMPSK.

 

Hi -We deleted files, we went to My computer and deleted folders- sending to recycle bin. Was that right? Thanks

 

Yes that was right.

 

Hello again- Thanks so much for your help. How can I test to see if we're "clean"? Run Norton scan?

 

Run a full system scan with Norton and also do this:

Go here and do an online virus scan:

http://housecall.trendmicro.com/

Be sure and put a check in the box by "Auto Clean" before you do the scan. If it finds anything that it cannot clean have it delete it or make a note of the file location so you can delete it yourself.

 

Okay flrmn1 - Getting rid of this will make a bad day better. Red Sox 3/ Yanks 7, but we're still 1 ahead in our 4 day series that ends tomorrow- Patriots' Day in Beantown!

 

Norton is still saying we have the virus. I'm running the housecall scan now and will see if I will be able to delete it that way. Any other suggestions? Thanks.

 

Norton says ObjectName:C:\Windows\System32\McAfeeAVE.exe. Does that mean anything to you?

 

It's a new one on me, but I see it in your log now. It is cleverly disguised! Now that I see it, I don't know how I missed it!

Run Hijack This again and put a check by these. Close all windows except HijackThis and click "Fix checked"

O4 - HKLM\..\Run: [McAfee Antivirus] McAfeeAV.exe

O4 - HKLM\..\RunServices: [McAfee Antivirus] McAfeeAV.exe

Restart to safe mode.

How to start your computer in safe mode

First in safe mode click on My Computer. Go to Tools > Folder Options. Click on the View tab and make sure that "Show hidden files and folders" is checked. Also uncheck "Hide protected operating system files" and "Hide extensions for known file types" . Now click "Apply to all folders"
Click "Apply" then "OK"

Now find and delete:

The C:\Windows\System32\McAfeeAVE.exe file

 

ok I did that . Now I will go back and hide things again and also enable system restore. Frist I'll run Norton and HouseCall. Thank you.

 

You're Welcome.

Let us know if everthing is OK or not.

 

Everything is fine. Norton detected something and fixed it and the HouseCall checked out ok. Thanks again for your time.