1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Solved: BAD POOL HEADER CAUSED BY ntoskrnl.exe in DELL laptop

Discussion in 'Windows 7' started by atomas, May 5, 2015.

Thread Status:
Not open for further replies.
Advertisement
  1. atomas

    atomas Thread Starter

    Joined:
    May 5, 2015
    Messages:
    20
    Hi

    I'm completely newbie in BSOD errors, but the bluescreen shows every time and windows 7 can't start; sfc /scannow didn't help, restoring system too, I can work only in safe mode so I can't install WinDbg

    I attach mindump files

    please help me
     

    Attached Files:

  2. valis

    valis Moderator

    Joined:
    Sep 24, 2004
    Messages:
    77,588
    what dell laptop is this? Most of them have a diagnostic boot, turn the power off, and then while holding the fn button down, power it up and follow the prompts. Let us know where it fails.
     
  3. atomas

    atomas Thread Starter

    Joined:
    May 5, 2015
    Messages:
    20
    It's Inspiron and it has the diagnostic tool that I used - all the tests were passed. I scanend memory the Memtest and hard disk The Ardc Hard disk Checker with no errors... But I can't run chkdsk - this program says that disk is locked
    And I can't use recovery partition because of error message
    It's very strange problem for me...
     
  4. valis

    valis Moderator

    Joined:
    Sep 24, 2004
    Messages:
    77,588
    Type chkdsk C: /f /r /x, that should work.
     
  5. atomas

    atomas Thread Starter

    Joined:
    May 5, 2015
    Messages:
    20
    I think that disk may be damaged, after atempto of runing chckdsk this program planed checking with the next start windows, but it didn't even start, and the safe mode stoped working....
     
  6. blues_harp28

    blues_harp28 Trusted Advisor Spam Fighter

    Joined:
    Jan 9, 2005
    Messages:
    18,786
    Minidump check x 2 - in part
    Both saying the same.
    ======
    Download Avg again to your desktop.
    Use Safe Mode with Networking.
    Uninstall Avg - re-install the new version.
    Or uninstall Avg anti-virus program in Safe Mode and see if your pc will start up.
     
  7. atomas

    atomas Thread Starter

    Joined:
    May 5, 2015
    Messages:
    20
    Thanks a lot, the owner of this laptop is a wedding dj, You have a discount if you find a Polish wife:)
    Is there a quite simple tutorial/article witch explains how to analyze the minidumps? I can't find.
     
  8. blues_harp28

    blues_harp28 Trusted Advisor Spam Fighter

    Joined:
    Jan 9, 2005
    Messages:
    18,786
  9. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Similar Threads - Solved POOL HEADER
  1. ozegirl
    Replies:
    10
    Views:
    2,379
  2. JEYESE12
    Replies:
    2
    Views:
    461
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/1147746

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice