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Solved: Belkin G+ MIMO router Disconnecting

Discussion in 'Networking' started by rorexc, Aug 12, 2008.

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  1. rorexc

    rorexc Thread Starter

    Joined:
    Aug 11, 2008
    Messages:
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    In a nutshell this seems like the exact same problem folks reported about a year ago. I'm getting random disconnects between every 30 seconds to 15min which are only noticable when I'm downloading files, using voice chat, or online gaming. This is happening with my PCs, PS3 and PSP.

    The router is about 3 weeks old and had this problem continuously.

    The following is a short bit of a typical security log from the router:

    Get IP Address 24.174.x.x From DHCP Server => Mon Aug 11 20:45:37 2008
    WAN Connection Disconnected => Mon Aug 11 20:45:36 2008
    Get IP Address 24.174.x.x From DHCP Server => Mon Aug 11 20:44:18 2008
    WAN Connection Disconnected => Mon Aug 11 20:44:18 2008
    User Login From 192.168.2.3 => Mon Aug 11 20:43:26 2008
    User Login Error From 192.168.2.3 => Mon Aug 11 20:43:22 2008
    Get IP Address 24.174.x.x From DHCP Server => Mon Aug 11 20:41:58 2008
    WAN Connection Disconnected => Mon Aug 11 20:41:57 2008
    Get IP Address 24.174.x.x From DHCP Server => Mon Aug 11 20:40:55 2008
    WAN Connection Disconnected => Mon Aug 11 20:40:54 2008
    Get IP Address 24.174.x.x From DHCP Server => Mon Aug 11 20:37:33 2008
    WAN Connection Disconnected => Mon Aug 11 20:37:32 2008
    Get IP Address 24.174.x.x From DHCP Server => Mon Aug 11 20:35:44 2008
    WAN Connection Disconnected => Mon Aug 11 20:35:43 2008
    Get IP Address 24.174.x.x From DHCP Server => Mon Aug 11 20:31:34 2008
    WAN Connection Disconnected => Mon Aug 11 20:31:33 2008
    Get IP Address 24.174.x.x From DHCP Server => Mon Aug 11 20:28:12 2008
    WAN Connection Disconnected => Mon Aug 11 20:28:11 2008
    Get IP Address 24.174.x.x From DHCP Server => Mon Aug 11 20:23:32 2008
    WAN Connection Disconnected => Mon Aug 11 20:23:31 2008
    Get IP Address 24.174.x.x From DHCP Server => Mon Aug 11 20:20:55 2008
    WAN Connection Disconnected => Mon Aug 11 20:20:54 2008
    Get IP Address 24.174.x.x From DHCP Server => Mon Aug 11 20:19:52 2008
    WAN Connection Disconnected => Mon Aug 11 20:19:51 2008
    Get IP Address 24.174.x.x From DHCP Server => Mon Aug 11 20:17:01 2008
    WAN Connection Disconnected => Mon Aug 11 20:17:00 2008
    User Login From 192.168.2.3 => Mon Aug 11 20:15:38 2008
    User Login Error From 192.168.2.3 => Mon Aug 11 20:15:34 2008
    Get IP Address 24.174.x.x From DHCP Server => Mon Aug 11 20:14:54 2008
    WAN Connection Disconnected => Mon Aug 11 20:14:53 2008
    Get IP Address 24.174.x.x From DHCP Server => Mon Aug 11 20:12:33 2008
    WAN Connection Disconnected => Mon Aug 11 20:12:32 2008
    Get IP Address 24.174.x.x From DHCP Server => Mon Aug 11 20:08:55 2008
    WAN Connection Disconnected => Mon Aug 11 20:08:54 2008
    Get IP Address 24.174.x.x From DHCP Server => Mon Aug 11 20:04:37 2008
    WAN Connection Disconnected => Mon Aug 11 20:04:36 2008

    And so on. If I'm understanding this (which is doubtful) the router is disconnecting from my service provider?

    I've got the router connected to whatever brand of cable modem Time Warner Cable sends out.

    Router is configured to dynamic. WPA encryption (encryption disabled didn't appear to help). And fiddled with the broadcast type.

    Currently the router's Firewall is set to off (I was having some connectivity issues and figured the firewall was the first problem). Same problem happened when I had the appropriate ports forwarded for what I was doing.

    Systems have been hard coded with IP addresses and private DNS servers: Same problem.

    Disabling the DHCP also doesn't change this, just requires are hard reset after about 12 hrs. Switching from wireless TO wired, same problem (however the wireless access is still enabled).

    The last 3 days I've had whatever device I was using online directly connected to the cable modem and nothing similar happened so I'm reasonably sure its not on my ISP's end.

    Any suggestions? (Kill it with fire is looking fairly good right now).
     
  2. JohnWill

    JohnWill Retired Moderator

    Joined:
    Oct 19, 2002
    Messages:
    106,418
    I'd consider installing the latest firmware in that router, then resetting it to factory defaults and reconfiguring.

    If that doesn't do it, you might also replace the cable between the router and the modem.

    Finally, you will probably have to consider replacing the router. :)
     
  3. rorexc

    rorexc Thread Starter

    Joined:
    Aug 11, 2008
    Messages:
    6
    According to the GUI for the router I've got the latest firmware.

    And I used ethernet cable from the modem to router on 1 PC (36 hrs of connectivity w/o interruption) and the PS3 (48 hrs).

    I suppose the irony here is I was putting my 'connection' issues down to a known recent problem with a PS3 firmware update and on my main PC because I'm in a closed beta for a game (I assumed it was bad code causing the crashes/disconnects) and threw away my receipt. >_<
     
  4. JohnWill

    JohnWill Retired Moderator

    Joined:
    Oct 19, 2002
    Messages:
    106,418
    If this is a wireless issue, I'd try changing channels on the wireless channel.
     
  5. rorexc

    rorexc Thread Starter

    Joined:
    Aug 11, 2008
    Messages:
    6
    I've got the problem *fixed* but the issue is not well resolved.

    There's a beta firmware 5.02.08 that you can download and install via the GUI for the router.

    However the firmware update mechanism is terrible. I did 2 updates before calling belkin because the router wouldn't go from 5.01.xx to the beta version. Power cycling the router seemed to do the trick (despite the warnings not to but I did wait 2-3min after the firmware updated).

    However at this point the router WILL NOT accept a custom password, and trying to set it results in the router not taking the password OR the default one (and requiring a hard reset)...

    Ultimately my problem is fixed and now I can provide free internet service to all my neighbors!
     
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