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Solved: Belkin: N Wireless USB Network Adapter connection problems

Discussion in 'Networking' started by ConstipatedToad, Sep 28, 2009.

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  1. ConstipatedToad

    ConstipatedToad Thread Starter

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    I recently moved into my new place, with no convenient place to put my computer using a wire to my router. (Orange live box)
    So I decided to buy a "Belkin: N Wireless USB Network Adapter"
    I can't seem to get it to connect.

    Anyone got any advice on how to connect this device, i'm not sure wether or not it is my router or belkin that is being a pain in the bum.

    :)
     
  2. JohnWill

    JohnWill Retired Moderator

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    Please supply the following info, exact make and models of the equipment please.

    Name of your ISP (Internet Service Provider).
    Make and exact model of the broadband modem.
    Make and exact model and hardware version of the router (if a separate unit).
    Make and exact model and hardware version of any other network equipment, like a repeater, a booster, hi-gain antenna, etc.
    Model numbers can usually be obtained from the label on the device.
    Connection type, wired or wireless.
    If wireless, encryption used, (none, WEP, WPA, or WPA2)
    Version and patch level of Windows on all affected machines, i.e. XP (Home or Pro), SP1-SP2-SP3, Vista (Home, Business, Ultimate), etc.
    The Internet Browser in use, IE, Firefox, Opera, etc.




    Please give an exact description of your problem symptoms, including the exact text of any error messages.



    • If you're using a wireless connection, have you tried a direct connection with a cable to see if that changes the symptoms?
    • For wireless issues, have you disabled all encryption on the router to see if you can connect that way?
    • For wired connection issues, have you booted in Safe Mode with Networking to see if that changes the symptoms?
    • Have you connected directly to the broadband modem to see if this is a router or modem/ISP issue?
    • If there are other computers on the same network, are they experiencing the same issue, or do they function normally?




    On any affected computer, I'd also like to see this:

    Hold the Windows key and press R, then type CMD (COMMAND for W98/WME) to open a command prompt:

    Type the following commands on separate lines, following each one with the Enter key:

    PING 74.125.45.100

    PING yahoo.com

    NBTSTAT -n

    IPCONFIG /ALL

    Right click in the command window and choose Select All, then hit Enter.
    Paste the results in a message here.

    If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.
     
  3. ConstipatedToad

    ConstipatedToad Thread Starter

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    Messages:
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    ISP;
    Orange


    Router;
    LIVEBOX-6608
    MODEL: DV4210-WU


    Belkin N Wireless USB Network Adapter; (This is the one that wont connect to my network)
    MODEL; F5D8053
    VERSION; 4000ed


    Connected devices;
    Wired; Acer Aspire E700
    Wireless; Esystem Laptop


    Using Windows Explorer 7
    Windows Vista Home Premium
    (Trying to make the Belkin connect my computer wirelessly)


    What is happening I don't know.
    I type in the key and hit connect and it the connection fails.
    I click "Diagnose problem"
    It then tells me it can't connect to it because there is an "unknown problem" which doesn't help me at all.

    Hope this helps you.. help me. ^_^
     
  4. JohnWill

    JohnWill Retired Moderator

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    Hold the Windows key and press R, then type devmgmt.msc

    Please respond to all the following steps.

    1. Under Network adapters, please tell me all the devices listed.
    2. Are there any devices under Network adapters that have a red x displayed?
    3. Also, are there any devices anywhere in the Device Manager display with yellow ? or ! displayed?


    I'd like to see this as well.

    Hold the Windows key and press R, then type CMD to open a command prompt:

    In the command prompt window that opens, type type the following command:

    Note that there is a space before the /ALL, but there is NOT a space after the / in the following command.

    IPCONFIG /ALL

    Right click in the command window and choose Select All, then hit Enter to copy the contents to the clipboard.
    Paste the results in a message here.

    If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.
     
  5. ConstipatedToad

    ConstipatedToad Thread Starter

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    Deleted for security reasons.
     
  6. ConstipatedToad

    ConstipatedToad Thread Starter

    Joined:
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    In answer to this; I have no X's and I have Yellow ! on;
    Multimedia Audio Controller
    PCI Simple Communications Controller
     
  7. JohnWill

    JohnWill Retired Moderator

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    Do any other computers connect wirelessly to the router?
     
  8. ConstipatedToad

    ConstipatedToad Thread Starter

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    No mate just a laptop wirelessly.
    Currently talking through the computer with a wired connection!
     
  9. JohnWill

    JohnWill Retired Moderator

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    Did you try calling Orange tech support and asking them how to connect wirelessly? If they supply it, maybe they'll have some insight what you're doing wrong.
     
  10. ConstipatedToad

    ConstipatedToad Thread Starter

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    I solved this myself, from reading posts at www.orange.co.uk
    under the support site, I looked up a similar instruction in which someone had a USB network adapter (not the same model or even make)
    WHEN SELECTING YOUR ROUTER, AND HITTING CONNECT.
    BEFORE YOU PUT IN YOUR WEP/WPA KEY.
    HIT THE NUMBER ONE ON YOUR ROUTER.
    (THIS PUTS IT INTO PAIRING MODE)
    THEN HIT CONNECT AND SHAZAMMM!!
     
  11. JohnWill

    JohnWill Retired Moderator

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    Pairing mode? Never heard of that! :)

    Glad it got sorted out, I wonder what oddball router Orange uses?
     
  12. ConstipatedToad

    ConstipatedToad Thread Starter

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    I agree!
    Why would you need to pair a device with your router if you hold the WEP/WPA key?
    I suppose this stops people stealing your connection if you didn't have a key.
    Never the less, they should make this more obvious.
    Thank you all the same, I appreciated the help!
     
  13. JohnWill

    JohnWill Retired Moderator

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    I suspect this is the WiFi Protected SETUP, which is a semi-automated way to configure encrypted connections. :)
     
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