Hi all. I have Hp pavillion Windows 8.1 It takes forever to boot up from the black screen. It has been freezing too. I ran the Scannow it says some files are corrupted and I saved the log in my documents if you want to see it.
Also for some strange reason my pointing keeps circling like my computer is downloading something. Weird!
I would so appreciate help from a professionals here.
try sfc /scannow
if that does not fix it, try a system restore. go into the right tab of windows 8 on the desktop, choose config then go to "change PC settings" (the bottom option) and then choose recovery and update then recovery. choose the 1 option, refresh or restore your computer without affecting your personal files. if that does not work, then you need to reinstall windows 8, or wait untill windows 10 comes out and do the free upgrade.
We don't know what's installed in it and how many running processes it has and how you use it, so there could any number of reasons for the long startup time and slowness.
agreed. also minor things, like you have any cd-dvd-blu ray disk inserted when your computer boots up? cause windows will do some checking or catching of the disk making the boot slow down.
now if you tell me that the sfc gives you damaged files, its a deeper problem, probably.
There are the specs in the attachment... I never use my DVD player there is nothing in there. I always check the simple things. I do have the Scannow log if you would like to look at it. I will post it.
I have had this laptop for a year and a half the 4 gigs is plenty and never had a issue with the memory. This issue is not a memory problem.. I check all that, it is fine. I am aware I can add more thanks...
There is something more going on. I will post the CBC Log from SFC/scannow on the fallowing post.
Okay now it keeps freezing to the point I cannot even post anything. The file is to large to get to you. I might have a virus. I am going to post in the viruse section.
open a command prompt. open a run command and put cmd. if you have the checkbox below that says "run with administrative priviledges" check it. give UAC and ok when it asks permission.
then in the command prompt put this line of command:
chkdsk c: /r /f /x /b
t will scan your entire disk. it may ask you for schedule on the next reboot. give it a yes. reboot your pc. it may take a long time. (over 1 hour and hopefully less than 12) you dont need to be there watching so dont worry. it will scan your hard disk for problems, and if check disk windows utility can fix it it will do so. if not your hard disk its too damaged and you should do a backup of your documents and change it.
Okay I will do the fallowing. I ran Hitman pro and I saved the log and did not so anything. I thought I would post it to you. So will post it in the fallowing post.
Go here, then click the large blue "Download Now @ Bleeping Computer" button to download and save AdwCleaner.exe to your desktop.
Close all open windows first, then double-click AdwCleaner.exe to load its main window.
Click the "Scan" button, then allow the scanning process to finish.
(Note: Several seconds may pass before the scanning process starts, so be patient.)
Click the "Cleaning" button, then click "OK".
Allow the cleaning process to finish.
When it's finished, click "OK" in each window that appears.
The computer will restart.
When the log appears during restart, save it.
Return here to your thread, then copy-and-paste the ENTIRE log here.
The Other issue Frank is My pointer for whatever reason acts like it is downloading all the time with the blue circle always going around and around. lol '' I do not understand why it is also doing that it is not running anything in the background.
By the way thank you so much for your service to our country. Bless you and your household.
Since you are dealing with corrupted operating system files, my first action would be to reinstall. No sense trying bandaid fixes. Did you make recovery disks when your computer was new? I've heard people put those down, but I've never had a problem with the ones I made. Maybe it's just me, but I'd deal with that before trying to upgrade to Windows 10. Yes, you will have to deal with getting all those updates since 8.1 came out, but I'd rather take that approach and actually 'fix' the problem. It's up to you.
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