Solved: Blue Screen and Freeze issues

Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Jammer1010

Thread Starter
Joined
Sep 7, 2002
Messages
144
So I recently purchased this laptop from Aarons Rent a center. Wasn't having any issues until recently. I have been freezing up and getting kicked off and goes to blue screen. Today IE froze and gave me this report back with these issues. listed below I use to come to this site many years ago and have always liked the help I got. So I am back .. There was a few programs a support person had me run as well spy bot and ad aware I think But I am not sure So I haven't tried them.

Files that help describe the problem:
C:\Users\aaron\AppData\Local\Temp\WER6288.tmp.appcompat.txt
C:\Users\aaron\AppData\Local\Temp\WER62C7.tmp.version.xml
C:\Users\aaron\AppData\Local\Temp\WER69DA.tmp.WERInternalMetadata.xml
C:\Users\aaron\AppData\Local\Temp\WERBE71.tmp.WERDataCollectionFailure.txt
C:\Users\aaron\AppData\Local\Temp\WERBE91.tmp.xml


this is the error I got when it went to blue screen

C:\Windows\Minidump\062414-25740-01.dmp
C:\Users\aaron\AppData\Local\Temp\WER-50544-0.sysdata.xml


C:\Windows\Minidump\062514-22978-01.dmp
C:\Users\aaron\AppData\Local\Temp\WER-48687-0.sysdata.xml



Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: AMD E1-1200 APU with Radeon(tm) HD Graphics, AMD64 Family 20 Model 2 Stepping 0
Processor Count: 2
RAM: 3681 Mb
Graphics Card: AMD Radeon HD 7310 Graphics, 384 Mb
Hard Drives: C: Total - 461788 MB, Free - 414990 MB;
Motherboard: TOSHIBA, Portable PC
Antivirus: None
 
Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Users Who Are Viewing This Thread (Users: 0, Guests: 1)

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 807,865 other people just like you!

Latest posts

Staff online

Members online

Top