Solved: Blue Screen and Shut Down

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Anime_OS

Thread Starter
Joined
Nov 16, 2011
Messages
65
Hello, lately I have been getting the blue screen and a messege about disabling cache/shadowing? This is now the 3rd or 4th time this has happened. At first I thought it was photoshop but after re-installing it, the problem still persists. Now I have un-installed Inkscape since it was roughly around that time this all started happening.

Can I get help in pin pointing the problem, since I have no real knowledge of computer Bios, hardware, software, etc.
 

Anime_OS

Thread Starter
Joined
Nov 16, 2011
Messages
65
That is the blue screen I am referring to, but this problem has occurred 3 to 4 times in the last 9 days. Is there any other way I could get any form of info that would be helpful?
 

TheShooter93

Cody
Malware Specialist
Joined
Jul 9, 2008
Messages
11,250
Download BlueScreenView and find the latest BSOD you've had.

Either upload a screenshot of this view or supply the previously requested information.
 

blues_harp28

Moderator
Joined
Jan 9, 2005
Messages
19,450
In BlueScreenView..
Once it has scanned>Edit>Select All>File>Save Selected Item
Open BSOD.txt in Notepad>Copy>paste entry.

Post the last 4 minidumps from the scan.
 

Anime_OS

Thread Starter
Joined
Nov 16, 2011
Messages
65
Here it is: (also I will update my video card driver TheShooter93)

==================================================
Dump File : Mini111611-01.dmp
Crash Time : 16/11/2011 14:30:05
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x88a0c51c
Parameter 3 : 0x94465bdc
Parameter 4 : 0x00000000
Caused By Driver : hal.dll
Caused By Address : hal.dll+726c
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18005 (lh_sp2rtm.090410-1830)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+1ee51c
Stack Address 1 : ntkrnlpa.exe+22e44f
Stack Address 2 : ntkrnlpa.exe+44dcc
Stack Address 3 : ntkrnlpa.exe+23a954
Computer Name :
Full Path : C:\Windows\Minidump\Mini111611-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
Dump File Size : 141,280
==================================================

==================================================
Dump File : Mini111011-01.dmp
Crash Time : 10/11/2011 19:41:10
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x88a3a51c
Parameter 3 : 0x9476fbdc
Parameter 4 : 0x00000000
Caused By Driver : hal.dll
Caused By Address : hal.dll+726c
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18005 (lh_sp2rtm.090410-1830)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+1ee51c
Stack Address 1 : ntkrnlpa.exe+22e44f
Stack Address 2 : ntkrnlpa.exe+44dcc
Stack Address 3 : ntkrnlpa.exe+23a954
Computer Name :
Full Path : C:\Windows\Minidump\Mini111011-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
Dump File Size : 141,296
==================================================

==================================================
Dump File : Mini110711-01.dmp
Crash Time : 07/11/2011 17:22:33
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x88a2651c
Parameter 3 : 0x81a2dbdc
Parameter 4 : 0x00000000
Caused By Driver : hal.dll
Caused By Address : hal.dll+726c
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18005 (lh_sp2rtm.090410-1830)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+1ee51c
Stack Address 1 : ntkrnlpa.exe+22e44f
Stack Address 2 : ntkrnlpa.exe+44dcc
Stack Address 3 : ntkrnlpa.exe+23a954
Computer Name :
Full Path : C:\Windows\Minidump\Mini110711-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
Dump File Size : 141,296
==================================================

==================================================
Dump File : Mini020311-01.dmp
Crash Time : 03/02/2011 22:15:15
Bug Check String : DRIVER_POWER_STATE_FAILURE
Bug Check Code : 0x0000009f
Parameter 1 : 0x00000003
Parameter 2 : 0x8ceb1030
Parameter 3 : 0x8d3d72c8
Parameter 4 : 0x8f758aa0
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+cdb8d
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18484 (vistasp2_gdr.110617-0336)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+cdb8d
Stack Address 1 : ntkrnlpa.exe+313fb
Stack Address 2 : ntkrnlpa.exe+31018
Stack Address 3 : ntkrnlpa.exe+aa30b
Computer Name :
Full Path : C:\Windows\Minidump\Mini020311-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
Dump File Size : 138,912
==================================================

 

blues_harp28

Moderator
Joined
Jan 9, 2005
Messages
19,450
Update Video Card as suggested.
ntkrnlpa.exe - hal.dll are window related files.

Also check Device Manager.
Start button>Control Panel>System and Maintenance>Device Manager.
Check for yellow exclamation marks.
 

Anime_OS

Thread Starter
Joined
Nov 16, 2011
Messages
65
I've checked for exclamation marks but there is nothing. I have also updated the driver. The thing is when I update via control panels, etc, it says that I have the latest but then I went to the intel website and used there scan device of some sort and they said I didn't have the lastest driver update. So I have downloaded the latest and installed it now. It also said I didn't have the latest for the wifi, so I have downloaded that as well.
 

Anime_OS

Thread Starter
Joined
Nov 16, 2011
Messages
65
The computer is running fine. Not had any more issues. What shoud I do if this problem surfaces again? Should I report it in this thread?
 

blues_harp28

Moderator
Joined
Jan 9, 2005
Messages
19,450
Threads are eventually closed - not sure after how long.
If it happens again, try and post here - if not able to, PM a Moderator and they will re-open the thread.
 
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