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Solved: Blue Screen Help!!!!

Discussion in 'Windows 7' started by daz101, Jan 12, 2011.

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  1. daz101

    daz101 Thread Starter

    Joined:
    Jul 1, 2008
    Messages:
    9
    Hi all..

    my acer 5536 running Win 7 laptop has decided to start crashing with a blue screen.. happens several times a day.. i have made no changes to the system....


    Details i get when the system restarts are as follows:

    ---------------------------------------------------------------


    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.768.3
    Locale ID: 3081
    Additional information about the problem:
    BCCode: d1
    BCP1: 00000054
    BCP2: 00000002
    BCP3: 00000000
    BCP4: 9545573A
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 768_1

    --------------------------------------------------------------------------

    I do have the dump file it that is of any use to anyone, attached...if anyone can point out what is going on it would be greatly appreciated.....
     

    Attached Files:

  2. Lance1

    Lance1

    Joined:
    Aug 4, 2003
    Messages:
    5,613
    your crash-dump indicates that athr.sys (Atheros Extensible Wireless LAN device driver) is the cause. Are you using wireless? Heres a link to the Acer Download Center look for your model and Update your drivers.

    Crash dump directory: C:\Windows\Minidump

    Crash dumps are enabled on your computer.


    On Wed 1/12/2011 10:12:24 AM GMT your computer crashed
    crash dump file: C:\Windows\Minidump\011211-28548-01.dmp
    This was probably caused by the following module: athr.sys (athr+0x4473A)
    Bugcheck code: 0xD1 (0x54, 0x2, 0x0, 0xFFFFFFFF9545573A)
    Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
    Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: athr.sys .
    Google query: athr.sys DRIVER_IRQL_NOT_LESS_OR_EQUAL
     
  3. daz101

    daz101 Thread Starter

    Joined:
    Jul 1, 2008
    Messages:
    9
    thanks for the reply. i thought it was the wireless as it has started to play up... i will update the driver and see how it goes.. cheers
     
  4. daz101

    daz101 Thread Starter

    Joined:
    Jul 1, 2008
    Messages:
    9
    thanks Lance1.. problem fixed....
     
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