1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Solved: Blue Screen of Death - Can't read the minidump

Discussion in 'Windows XP' started by engti, Jul 13, 2007.

Thread Status:
Not open for further replies.
  1. engti

    engti Thread Starter

    Joined:
    Oct 5, 2005
    Messages:
    129
    A machine in my office keeps on crashing.

    It displays the BSOD, and the following numbers are mentioned

    Stop: 0x00000008E (0xc0000005,0xBF8054AE34,0xB1932568,0x00000000)

    I have also attached the System Minidump file.

    Could someone please point me in the right direction. I have no idea what going on here

    Thanks in advance,

    Robin
     

    Attached Files:

  2. Frank4d

    Frank4d Retired Trusted Advisor

    Joined:
    Sep 10, 2006
    Messages:
    9,126
    BugCheck 1000008E, {c0000005, 8054ae34, b1932568, 0}
    Probably caused by : savrt.sys ( savrt+44031 )

    The log says "savrt.sys" which is a Norton Antivirus driver file, crashed. You should check that you have the latest Norton updates and patches.
     
  3. engti

    engti Thread Starter

    Joined:
    Oct 5, 2005
    Messages:
    129
    Thanks so much.

    I am checking it right now.

    Will mark it as solved if it goes fine :)
     
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/595232

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice