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Solved: blue screen of death is best I can get

Discussion in 'Windows 7' started by kanadesaga, Jul 11, 2012.

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  1. kanadesaga

    kanadesaga Thread Starter

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    I upgraded to wideband through TWC and now my comp, 6 months old, is on death's door. constant circle of death can't access any programs if I try I get blue screen. HELP!!!!!!!!!
     
  2. TheShooter93

    TheShooter93 Cody Malware Specialist

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    We Need to Diagnose Your BlueScreen
    1. When you boot your machine, press F8 to list the startup options, exactly as you would if you were trying to enter Safe Mode
    2. Select "Disable Automatic Restart on System Failure", as shown here:
      [​IMG]
    3. When your system BSODs, write down the STOP error code, as well as any written out error message back here. The STOP error will always appear, but the message may not. You are looking for this:
      [​IMG]
    Please post me the error(s).
     
  3. kanadesaga

    kanadesaga Thread Starter

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    It isn't going to BSOD, it is simply "not repsonding" I have the circle of death now.and a white haze over desktop. Considering a complete restore as athe quickest solution. then everything goes black.
     
  4. TheShooter93

    TheShooter93 Cody Malware Specialist

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    If you can't boot to Windows, a restore will probably be your best option.

    Do you have a Recovery Disk or Recovery Partition?
     
  5. kanadesaga

    kanadesaga Thread Starter

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    no, I bought this POS at Walmart, my mistake
     
  6. kanadesaga

    kanadesaga Thread Starter

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    what I am getting is a bunch of messages with a big red X, they list some programs I have and say Application error the application was unable to start correctly (0x000012d)Click OK to close the application. I got these for; soffice.bin



    Then another message about Bad Image:
    memeoDashboard
    Fences.exe



    Application error explorer.exe
    the instruction at 0xff7787ba referenced memory at 0x0000050. the memory couold not be read.


    Bad Image


    then I get a blue screen, but it is so fast I can't get allhe info you need, a lot of zeros, it says system requirement "something"
     
  7. kanadesaga

    kanadesaga Thread Starter

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    on a last note, the monster in is my explorer program. my comp is constantly "not responding" any program that needs explorer takes minutes to open, if it does at all. I mean ANY program, the worst offender is media player
     
  8. kanadesaga

    kanadesaga Thread Starter

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    I got a message about unexpected shutdown, hope this helps
    Problem Signature:
    problem event name: Blue Screen
    OS version: 6.1.7601.2.1.0.768.3
    Locale ID: 1033


    Additional information about the problem:

    BCCode: 3b
    BCP1: 00000000C0000044
    BCP2: FFFFF80002CBDEC8
    BCP3: FFFFF8800857C290
    BCP4: 0000000000000000
    OS Version:6_1_7601
    Service Pack: 1_0
    product: 768_1

    files that describe the problem:

    C:\Windows\Minidump\071312-21278-01.dmp
    Users\\Appdata\Local\Temp\WER-41823-0.sysdata.xml





    I would try to open them but I can't get that far before my compter shuts down This message appeared in safe mode
     
  9. TheShooter93

    TheShooter93 Cody Malware Specialist

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    What's the make and model?

    I'm hoping you have a Recovery Partition on your harddrive that we can access.
     
  10. kanadesaga

    kanadesaga Thread Starter

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    EMAchines and it is screwed beyond belief, I did a factory restore and it is not reinstalling, it keeps telling me to restart but that does nothing but tale me back to can't install
     
  11. TheShooter93

    TheShooter93 Cody Malware Specialist

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    What's the exact error you're getting?
     
  12. kanadesaga

    kanadesaga Thread Starter

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    Now I'm getting nothing, it dims and says it is loading windows but never does, when I go into safe mode it says it can't restore in safe mode, I seem to be in a loop. If I'm out of safe moide the error says to restart to continue, but it never loads just the black page with large white lettering saying loading Windows Service, with a white light bar underneath, it is very dim,l. barely visible ona black screen.
     
  13. TheShooter93

    TheShooter93 Cody Malware Specialist

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    Go to your BIOS and configure the boot setting to CD/DVD drive as your primary or #1 drive.

    You should be able to do that by pressing F2 or F12 as the computer is booting up.
     
  14. kanadesaga

    kanadesaga Thread Starter

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    Shooter, I want to thank you profusely. I was able to do a restore on my system, and am currently reinstalling all my software programs, being careful to scan and evaluating. Thank you again.
     
  15. TheShooter93

    TheShooter93 Cody Malware Specialist

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    You're welcome. (y)
     
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