Solved: Blue screen

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CF128

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Joined
Jul 4, 2004
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222
Hi. Ive been having this problem pretty much every day for the last few weeks now.

I get the following blue screen come up randomly from time to time:



Would formatting my computer fix the problem?

Is there something I can do to fix this?
 

blues_harp28

Moderator
Joined
Jan 9, 2005
Messages
19,431
Hi, post the Minidump files
Create a new folder on the desktop and call it dumpfiles [or something similar]

Look in c:\windows\minidump
Copy the last 4 minidump files to that folder.
Close the folder and right click on it and select Send To Compressed [zipped] Folder.
Windows will compress the file and then save the new zipped file in the same location.

Use the 'Manage Attachments' in the 'Go Advanced' reply window below, to upload that zip file here as an attachment.
 

blues_harp28

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Your latest minidump file dates from 10th February 2015
Debug session time: Tue Feb 10 06:32:50.771 2015 (UTC + 1:00)
Others from 9/2/2015 - 5/2/2015 - 2/1/2015

****************************************************************************
Use !analyze -v to get detailed debugging information.

BugCheck 9F, {3, fffffa8007acce40, fffff800046ce3d8, fffffa800dd8e660}

Probably caused by : ACPI.sys

Followup: MachineOwner
---------
0: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
***************************************************************************
DRIVER_POWER_STATE_FAILURE (9f)
A driver is causing an inconsistent power state.

Debugging Details:
------------------
DRVPOWERSTATE_SUBCODE: 3

IMAGE_NAME: ACPI.sys

DEBUG_FLR_IMAGE_TIMESTAMP: 4ce79294

MODULE_NAME: ACPI

FAULTING_MODULE: fffff88001038000 ACPI

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

BUGCHECK_STR: 0x9F

PROCESS_NAME: System

CURRENT_IRQL: 2

STACK_COMMAND: kb

FOLLOWUP_NAME: MachineOwner

FAILURE_BUCKET_ID: X64_0x9F_3_SynTP_IMAGE_ACPI.sys

BUCKET_ID: X64_0x9F_3_SynTP_IMAGE_ACPI.sys

Followup: MachineOwner
---------
http://www.file.net/process/acpi.sys.html
 

blues_harp28

Moderator
Joined
Jan 9, 2005
Messages
19,431
The last time that your pc saved a dump file related to a blue screen, was on 10th February 2015.
Almost 5 weeks ago.
 

CF128

Thread Starter
Joined
Jul 4, 2004
Messages
222
How can I get the info for the recent blue screens?

All i thought to do was take a photo like i did
 

CF128

Thread Starter
Joined
Jul 4, 2004
Messages
222
I got the blue screen again but it seems there was no new dump file.

This is still the latest one
 

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blues_harp28

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Jan 9, 2005
Messages
19,431
The minidump file is not unzipping for some reason! - try compressing and attaching again.
 

blues_harp28

Moderator
Joined
Jan 9, 2005
Messages
19,431
I don't know what is happening your end - but I still cannot open the minidump file.
Using another unzip program, it's saying the file is encrypted and needs a password!!
 
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