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Solved: Blue screen

Discussion in 'Windows 7' started by CF128, Apr 12, 2015.

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  1. CF128

    CF128 Thread Starter

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    Hi. Ive been having this problem pretty much every day for the last few weeks now.

    I get the following blue screen come up randomly from time to time:

    [​IMG]

    Would formatting my computer fix the problem?

    Is there something I can do to fix this?
     
  2. CF128

    CF128 Thread Starter

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  3. CF128

    CF128 Thread Starter

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  4. blues_harp28

    blues_harp28 Trusted Advisor Spam Fighter

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    Hi, post the Minidump files
    Create a new folder on the desktop and call it dumpfiles [or something similar]

    Look in c:\windows\minidump
    Copy the last 4 minidump files to that folder.
    Close the folder and right click on it and select Send To Compressed [zipped] Folder.
    Windows will compress the file and then save the new zipped file in the same location.

    Use the 'Manage Attachments' in the 'Go Advanced' reply window below, to upload that zip file here as an attachment.
     
  5. CF128

    CF128 Thread Starter

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    There you go
     

    Attached Files:

  6. blues_harp28

    blues_harp28 Trusted Advisor Spam Fighter

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    Your latest minidump file dates from 10th February 2015
    Others from 9/2/2015 - 5/2/2015 - 2/1/2015

    http://www.file.net/process/acpi.sys.html
     
  7. CF128

    CF128 Thread Starter

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    Im not sure what this info means..? forgive my ignorance
     
  8. blues_harp28

    blues_harp28 Trusted Advisor Spam Fighter

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    The last time that your pc saved a dump file related to a blue screen, was on 10th February 2015.
    Almost 5 weeks ago.
     
  9. CF128

    CF128 Thread Starter

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    How can I get the info for the recent blue screens?

    All i thought to do was take a photo like i did
     
  10. blues_harp28

    blues_harp28 Trusted Advisor Spam Fighter

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    Check the following and then wait for the next blue screen.
    Then post new dump files.
    Check here
     
  11. CF128

    CF128 Thread Starter

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    Cool. Thanks
     
  12. CF128

    CF128 Thread Starter

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    I got the blue screen again but it seems there was no new dump file.

    This is still the latest one
     

    Attached Files:

  13. blues_harp28

    blues_harp28 Trusted Advisor Spam Fighter

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    The minidump file is not unzipping for some reason! - try compressing and attaching again.
     
  14. CF128

    CF128 Thread Starter

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    Okay
     

    Attached Files:

  15. blues_harp28

    blues_harp28 Trusted Advisor Spam Fighter

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    I don't know what is happening your end - but I still cannot open the minidump file.
    Using another unzip program, it's saying the file is encrypted and needs a password!!
     
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