Solved: Blue screens on XP home

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Billyspeed

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Jul 7, 2007
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Right, I am new to these forums and I hope that you can help me with a problem that I have. I am using a laptop running Windows XP Home edition, and just lately I have been getting 'Blue screens of Death' at random points, various critical errors (now no longer appearing) and my system has been running at an incredibly slow pace, it takes an hour to fully load up. This is very unusual. The blue screens display the IRQL_NOT_LESS_OR_EQUAL message. Looking forward to any help that you can give me as I am not sure where to start.
 
Joined
Dec 9, 2000
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45,855
I can run a debugging utility on the dump files if you do this:

1 > create a new folder on the desktop and call it "dumpcheck" or whatever you like
2 > navigate to %systemroot%\minidump and copy the last few minidump files to that folder.%systemroot% is normally c:\windows. They are numbered by date. You can paste that address in address bar to get there.
3 > close the folder and right click on it and select Send to Compressed (zipped) Folder.
4 > use the "manage attachments" in the "advanced" reply window to upload that zip file here as an attachment.

This might point us to a 3rd party driver causing the error, if one exists for it.

Since almost all bugchecks can be caused by faulty ram, I would recommend you perform memory tests.

Beginners Guides: Diagnosing Bad Memory

Memtest86 - A Stand-alone Memory
 

Billyspeed

Thread Starter
Joined
Jul 7, 2007
Messages
7
I am not sure about the state of the RAM causing the problem as I am running a duel boot, which is how I am able to access these forums, of which the secondary account is running perfectly.
 
Joined
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45,855
I've reviewed the first 2 and the last 2.

They are all the same as this:

BugCheck 1000000A, {530057, 2, 0, 804f77b5}

Unable to load image mfehidk.sys, Win32 error 2
*** WARNING: Unable to verify timestamp for mfehidk.sys
*** ERROR: Module load completed but symbols could not be loaded for mfehidk.sys

Probably caused by : mfehidk.sys ( mfehidk+efa6 )
edit Premature conclusion -- it appears to be a part of McAfee but might have a conflict with Daemon Tools.

Are you running both or either?

http://www.google.com/search?client=opera&rls=en&q=mfehidk.sys&sourceid=opera&ie=utf-8&oe=utf-8
 

Billyspeed

Thread Starter
Joined
Jul 7, 2007
Messages
7
Thank you to Rollin' Rog for you help on this matter. After disabling McAfee I found that the system was marginally faster but not its usual capacity, I did discover however that I no longer had sporadic crashes. I then looked at the task manager and descovered that a large amount of system resources were being used by qttask.exe (Quick time task.) Using a program to stop this running at startup I have solved the problem of speed though I still believe that McAfee may have been to blame for the crashes, thanks again for your help.
 
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45,855
You're most welcome. If all is well and no further help needed, feel free to mark the thread title "Solved" using the Thread Tools Menu here.
 
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