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Solved: Bluetooth Headset

Discussion in 'Windows 7' started by unclewoody, Jan 6, 2014.

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  1. unclewoody

    unclewoody Thread Starter

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    I just bought a Philips SHB9100 stereo bluetooth headset for use with my computer (HP IQ506 Touchscreen with Win7, SP3), and I cannot hear anything wireless.
    I can see the headset on Devices and Printers, but can hear nothing without the audio cable.
    The install instructions said something about a 'connect' button, but I have never seen this during my install.
    I successfully installed on an ASUS T100, with no problems, but this has me stymied. Didn't see any 'connect' button here, either.
    Re-installed HP bluetooth driver(s), to no avail.
    I have found no applicable updates on HP Support.
    Computer says the device is working properly.
     
  2. unclewoody

    unclewoody Thread Starter

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    If I knew what did it, I would post, but something I did got the things working correctly.
    Sorry I can't say what it was.
    But, problem solved!
     
  3. unclewoody

    unclewoody Thread Starter

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    Went back to the same site later, and headset did not produce sound, so problem is still here.
    I even tried to install a bluetooth adapter, but the driver disc is 3", and my computer cannot read it. Adapter is a Soundbot 340 -- anywhere I can download a driver? No response yet from Kickbot.
    I want to operate without an adapter, but thought it would help through the immediate desire to watch BB games without disturbing my wife.
     
  4. unclewoody

    unclewoody Thread Starter

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    The Headset shows up in Devices and Printers, but not in start>sound?
    And I am still informed that the device is working properly.
     
  5. unclewoody

    unclewoody Thread Starter

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    One more update -- I have the Bluetooth adapter plugged into a powered USB hub, but still have not hdard from Kickbox re a driver.
    I see the "yellow!" alert symbol for Generic Bluetooth radio in the Device Manager.
    The DM also shows an HP Bluetooth Module and a Microsoft Bluetooth Enumerator, both with no 'alerts'.

    I sure wish I knew what I did yesterday to get them to work, but not so.
     
  6. unclewoody

    unclewoody Thread Starter

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    I think I (stupidly) had not muted my speakers.
    I did this, and the device has been doing fine for three days, and counting.,
     
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