Solved: Brother MFC-3240C Printer "Unable to Clean "

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rbm051475

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I received a used Brother Printer MFC-3240C that has the error message "Unable to Clean" ! Everything else is Ok and I've cleaned out all paper fragments. It's seems like a good reboot and reinstall of the software should fix this problem but I'm at a loss as how to fix it ! H E L P ! ! !





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OS Version: Microsoft® Windows Vista™ Home Basic , Service Pack 2, 32 bit
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Everything else is Ok
What else? Is it not printing correct?

Could it be plugged enough that it won't clean?

Have you tried taking the print head out and soaking it?
 

rbm051475

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Jan 15, 2011
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It still has error "Unable to Clean". Brother troubleshooting guide said to clean any jammed paper or other objects that may have gotten ionto the printer. I Did maintenance and found internal error 46. Help !
 
Joined
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If,as you say, "everything else is OK" why do you need to clean it?
What is it NOT doing?

Does the manual show how to remove the cleaning tank?
 

calvin-c

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May 17, 2006
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I had an old printer (Epson or Canon but I can't remember which) that specifically said the tank should last for the life of the printer so it was not user-removable. I thought that was short-sighted of them but maybe they were looking for extra income. The process for removing the tank when full was to return the printer to the manufacturer. Never did it of course so I have no idea what they would have charged. More than the printer was worth by that time, certainly.
 
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