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Solved: Brother MFC-440CN Printer won't print

Discussion in 'Hardware' started by limolady, Jan 19, 2011.

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  1. limolady

    limolady Thread Starter

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    running Windows XP Home & FireFox. my printer is connected via a USB port. when i try to print, the printer display shows 'receiving data', the printer icon on the monitor task bar disappears (as in the doc has printed) but i don't get a physical printed doc. i use PaperPort a lot so i switch back & forth between hard copies & virtual copies. the virtual copies aspect works fine, just can't get hard copies. i have tried disconnecting the power cord, didn't help. suggestions, please!
     
  2. rickmamo

    rickmamo

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    if you have a mem card slot or plug in port on printer you might try printing from it or a connected camera. This would remove the PC from the equation and indicate if printer itself needs service which is usually more trouble and expense than replacing it, also print a self test page, if you get an error code contact support for that manufacturer
     
  3. limolady

    limolady Thread Starter

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    thanks for the input, Rick. turns out i am also unable to print from memory card slot or self test page.
     
  4. rickmamo

    rickmamo

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  5. limolady

    limolady Thread Starter

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    fyi, Rick, was able to reinstall printer driver and that solved the problem. thanks for your help.
     
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