Solved: Brother MFC-440CN Printer won't print

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limolady

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Apr 10, 2009
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102
running Windows XP Home & FireFox. my printer is connected via a USB port. when i try to print, the printer display shows 'receiving data', the printer icon on the monitor task bar disappears (as in the doc has printed) but i don't get a physical printed doc. i use PaperPort a lot so i switch back & forth between hard copies & virtual copies. the virtual copies aspect works fine, just can't get hard copies. i have tried disconnecting the power cord, didn't help. suggestions, please!
 
Joined
Jan 18, 2011
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41
if you have a mem card slot or plug in port on printer you might try printing from it or a connected camera. This would remove the PC from the equation and indicate if printer itself needs service which is usually more trouble and expense than replacing it, also print a self test page, if you get an error code contact support for that manufacturer
 

limolady

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Apr 10, 2009
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102
thanks for the input, Rick. turns out i am also unable to print from memory card slot or self test page.
 

limolady

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Joined
Apr 10, 2009
Messages
102
fyi, Rick, was able to reinstall printer driver and that solved the problem. thanks for your help.
 
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