Hi rickmarlow20
Go to Tools\internet options and "delete files"
Then do as Dave said - this is explained alittle different :-
Please Download and install SpyBot,
http://www.lurkhere.com/~nicefiles/spybot14.exe
click the online tab to search for and download the updates, then shut down and relaunch SpyBot.
Go to the Settings tab > File Sets, and uncheck 'System Internals' and 'Tracks' .
These aren't needed for our present purpose, and you can always experiment with them later on.
Finally, after closing down Internet Explorer, click 'Check for problems', and have SpyBot remove all it finds 'Fix selected problems'
you may have to run spybot more than once to clear everything
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Then post your startup again like this :-
Please post your startup list by doing the following :-
Please go here and download startuplist 1.51 :-
http://www.lurkhere.com/~nicefiles/startuplist151.zip
Download to any folder or your desktop
Unzip the zipfile
Double click the exe file
go to Edit - select all - copy - and paste the results in a new post here
steam