Solved: browsers hanging, downloads stopping, and streaming video stopping

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whosselfish

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Dec 2, 2011
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Hi. I have been having a problem with my browsers hanging, also my downloads stop and streaming video stops as well. I have cleaned my system and found some malware in a google chrome add on. I ran advanced system care 5, my mcafee virus scan, and malwarebytes and believe I have my system is clean as a whistle. I am only running mozilla firefox right now, but I plan on downloading I.E. again so i can continue to get my windows updates. I just can't seem to figure out what is making all of my browsers hang, not download and stop on streaming video.. . I am running windows vista 32 bit. I have a linksys router and am running on roadrunner dsl. I have already figured out that it isn't either the router or modem thats the problem. I can run other computers just fine. I am hooked up with a ethernet wire, but my laptop and ps3 have no issues with wireless.. Also when i connect this computer straight to the modem there is still a problem, which causes me to think that its my pc. Any help and or suggestions would be great. Thanks
 

TerryNet

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Terry
(From a JohnWill post)

TCP/IP stack repair options for use with Vista or 7.

Start - All Programs - Accessories and right click on Command Prompt, select "Run as Administrator" to open a command prompt.

Reset WINSOCK entries to installation defaults: netsh winsock reset catalog

Reset IPv4 TCP/IP stack to installation defaults. netsh int ipv4 reset reset.log

Reset IPv6 TCP/IP stack to installation defaults. netsh int ipv6 reset reset.log

Reboot the machine.
 

whosselfish

Thread Starter
Joined
Dec 2, 2011
Messages
10
I gave this a shot and still having the same problem. I have uninstalled flash player and installed again because most of the issues I was having was with game sites such as pogo and facebook... Could blocking certain ad cookies stop me from being able to load pages. I do notice that I have no problem loading this page.
 

whosselfish

Thread Starter
Joined
Dec 2, 2011
Messages
10
No I'm not blocking flash content because it will work with some games i play. Since I have reset winsock it seems as though some videos wont even start streaming now.. and i get black screen on pages with video on them. the page loads all text but hangs and doesn't load the vids. When some sites are hanging I notice its stuck on some kind of static load...I just am at a loss...
 

whosselfish

Thread Starter
Joined
Dec 2, 2011
Messages
10
I just had this site hang on waiting for ad.doubleclick.net. Also when I'm downloading I can pause and resume when it hangs and slowly keep downloading by pausing when it hangs and get a little more when resuming. And on streaming video i can bump ahead a second or 2 and it will load a little more then stop again. Its like my connection just times out or something. Like i said though hooking up another pc to my router works just fine.
 

Phantom010

Trusted Advisor
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Mar 9, 2009
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34,796
You wouldn't happen to have SpywareBlaster installed on that computer?
 

whosselfish

Thread Starter
Joined
Dec 2, 2011
Messages
10
No I dont have spyware blaster installed. I have advanced system care 5 installed as well as hitman pro, but both of these were installed after the problem began since mcafee wasn't catching my issues.
 

whosselfish

Thread Starter
Joined
Dec 2, 2011
Messages
10
Still having the same issue. i tried reinstalling macafee. I feel like the malware and virus I found might have ruined something in my registry. I am to the point where i think I'm going to save all of my software and reinstall my operating system. I just have no clue what could be causing this other than my internet keeps timing out... If i click on a page to load and it hangs, I can reclick and it will fully load. Just like downloads, like it starts loading , won't finish but has enough loaded that it can finish on the reclick....I see plenty of other people having this issue online , but no real answers.
 

Phantom010

Trusted Advisor
Joined
Mar 9, 2009
Messages
34,796
1- Please click HERE to download HijackThis.
2- Run the program.
3- Click on the Main Menu button if not already there.
4- Select Do a system scan and save a logfile.
5- Copy and paste the scan log from Notepad into your next reply.
6- Do not "Fix" anything unless advised to do so.

For Windows 7 and Vista:

If Windows is denying access to the Hosts file, run HijackThis as Administrator or disable the UAC first.
 

whosselfish

Thread Starter
Joined
Dec 2, 2011
Messages
10
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 11:55:18 PM, on 12/3/2011
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v9.00 (9.00.8112.16421)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Windows\sttray.exe
C:\Program Files\Common Files\aol\1252740837\ee\aolsoftware.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\IObit\Advanced SystemCare 5\ASCTray.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Windows\System32\rundll32.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\ehome\ehmsas.exe
C:\Users\Ed\Downloads\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = Preserve
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://search.bearshare.com/sidebar.html?src=ssb
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer provided by Dell
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\Common Files\McAfee\SystemCore\ScriptSn.20111203153934.dll
O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
O3 - Toolbar: &Download Manager Search Toolbar - {A9344DE7-59F2-40F8-9AE7-C203B67444DA} - C:\Program Files\Install Provider\InstallProvider.dll
O3 - Toolbar: MSN Toolbar - {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files\MSN Toolbar\Platform\4.0.0379.0\npwinext.dll
O3 - Toolbar: Support.com Toolbar - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll
O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
O4 - HKLM\..\Run: [NvSvc] RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [SigmatelSysTrayApp] sttray.exe
O4 - HKLM\..\Run: [Microsoft Default Manager] "C:\Program Files\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" -resume
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1252740837\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [IObit Malware Fighter] "C:\Program Files\IObit\IObit Malware Fighter\IMF.exe" /autostart
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [mcui_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [Advanced SystemCare 5] "C:\Program Files\IObit\Advanced SystemCare 5\ASCTray.exe" /AutoStart
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - (no file)
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O15 - Trusted Zone: http://*.mcafee.com
O18 - Protocol: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
O18 - Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\progra~1\mcafee\msc\mcsniepl.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
O23 - Service: McAfee Application Installer Cleanup (0151671322944789) (0151671322944789mcinstcleanup) - Unknown owner - C:\Users\Ed\AppData\Local\Temp\015167~1.EXE (file missing)
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: Advanced SystemCare Service 5 (AdvancedSystemCareService5) - IObit - C:\Program Files\IObit\Advanced SystemCare 5\ASCService.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: IMF Service (IMFservice) - IObit - C:\Program Files\IObit\IObit Malware Fighter\IMFsrv.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\Windows\System32\LEXBCES.EXE
O23 - Service: lxdd_device - - C:\Windows\system32\lxddcoms.exe
O23 - Service: McAfee SiteAdvisor Service - McAfee, Inc. - C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe
O23 - Service: McAfee Personal Firewall Service (McMPFSvc) - McAfee, Inc. - C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe
O23 - Service: McAfee VirusScan Announcer (McNaiAnn) - McAfee, Inc. - C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe
O23 - Service: McAfee McShield (McShield) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\SystemCore\\mcshield.exe
O23 - Service: McAfee Firewall Core Service (mfefire) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\SystemCore\\mfefire.exe
O23 - Service: McAfee Validation Trust Protection Service (mfevtp) - McAfee, Inc. - C:\Windows\system32\mfevtps.exe
O23 - Service: McAfee Anti-Spam Service (MSK80Service) - McAfee, Inc. - C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 7594 bytes
 

whosselfish

Thread Starter
Joined
Dec 2, 2011
Messages
10
I do notice that every now and again that my service pops to local only,,then jumps back to local and internet...I rarely see this , but it does happen,,,just happened a few minutes ago
 

Phantom010

Trusted Advisor
Joined
Mar 9, 2009
Messages
34,796
Unfortunately, nothing in your log is giving me clues on what might be the problem.

How is the Internet while your computer is in Safe Mode with Networking?
 
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