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Solved: BSOD and Other Problems On Startup

Discussion in 'Windows 7' started by JB350, Feb 14, 2013.

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  1. JB350

    JB350 Thread Starter

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    Hello,

    For a few months now I have been getting a Windows errror upon powering on my PC.

    90% of the time it wil tell me "Windows failed to start, a recent hardware or software change could be the cause". It asks me to boot normally, safe etc. I have always chosen boot normal. My PC works fine with no hiccups or anything. It is just this error I have been getting on startup.

    This problem also comes and goes, sometimes I won't see it for a week and this it will come back. I have also noticed that when this happens I hear some sort of very fast grinding noise coming from my tower, this goes away after about 30 seconds.

    I tried to upload the dump files but I have to many I guess so it won't let me because it exceeds the max amount for a file on these forums.
     
  2. dai

    dai

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    what are you running
    video card brand and model
    cpu
    m/board
    ram
    power supply
    brand
    model
    wattage

    check the listings in the bios for 12v line voltages and cpu temperatures and post them

    see if you can isolate where the grinding sound is coming from
     
  3. JB350

    JB350 Thread Starter

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  4. dai

    dai

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    the bios will list on the advanced page with asus it is usually listed under h/ware monitor

    rosewill are not a recommended brand of psu
     
  5. JB350

    JB350 Thread Starter

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    Ok I went into BIOS and it says the temps are. I checked the CPU fan speed at it was at the lowest setting, should I change it?

    CPU - +95.0 F/+35.0C
    MB - +71.6 F/+22.0C

    CPU Voltage - 1.176
    3.3 Voltage - 3.408
    5v Voltage - 5.120
    12V Voltage - +12.384

    This is 5 minutes after turning on my PC.
     
  6. JB350

    JB350 Thread Starter

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    It booted up normal this time too. It's strange that I only get that error every once in awhile.
     
  7. dai

    dai

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    zip up the individual files and upload them one at a time for someone to check

    2 or 3 should be sufficient

    temps and volts look normal
     
  8. JB350

    JB350 Thread Starter

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    Here are a few of the Dump Files.
     

    Attached Files:

  9. dai

    dai

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    you will have to wait till one the security people come online
     
  10. JB350

    JB350 Thread Starter

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    okay, thanks for your help so far :)
     
  11. dai

    dai

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    i have asked someone to have a look
     
  12. Mark1956

    Mark1956 Malware Specialist

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    Hi, all the crash dumps show different error codes and two of them name the fault as memory corruption so it is quite likely there is a problem with your RAM, please follow this guide:


    Please read all the instructions before starting.

    IMPORTANT
    Always disconnect your PC from the mains supply when removing Ram sticks and earth your hands to discharge any static electricity to avoid damage to sensitive components. If performing this test on a laptop PC you should also remove the battery before removing or replacing the RAM sticks.

    Preliminary checks
    For a new build: You should first check the model of RAM stick that you have on the manufacturers site for the recommended voltage setting and then make sure it is set correctly in the PC's Bios. An incorrect voltage setting may be the reason for your problems so test the PC's performance again if the voltage was incorrect.

    For older PC's: Errors can also be caused by dirty contacts: Remove all the sticks and clean the contacts with a soft pencil eraser and blow out the slots with a can of compressed air.

    If the error you are experiencing is frequent, or you are unable to boot the PC without a crash occuring, you could first try removing all but one of your RAM sticks. Then boot up the PC and see if the problem persists. If it does, shut down the PC and swap the sticks around and try again, repeat this untill all sticks have been tried. If the error only occurs with one particular stick then there is no need to continue with the tests simply get the stick replaced with an exact match. (Ask for guidance if required).


    Download Memtest86+ from here
    If you wish to run the test from a USB flash drive use this link Auto installer for USB key
    When the download is complete right click the file and select Extract Here and burn the image to a CD.

    In windows 7 right click the extracted file, select Open With, then select Windows Disc Image Burning Tool then follow the prompts.
    For all other versions of windows (if you do not have an ISO burner) download this free software. ImgBurn
    Install the program and start the application. Select the top left hand option to Write image file to disk and then on the next window click on the small yellow folder icon and browse to the ISO file you have downloaded. Then click on the two grey discs with the arrow in between (bottom left) and leave it to complete the operation.

    Testing

    • Boot the PC into the Bios setup and set the CD/DVD drive to 1st in the boot sequence.
    • Insert the disk in the drive then reboot and the disc will load into dos.
    • Leave the test to run through at least 8 passes or until it is showing some errors.
    • If errors show in the test, stop the test and remove all but one of your RAM sticks then start the test again. Repeat the test on each stick until you find the one that is faulty.

    NOTE: This is a long slow test and for convenience should ideally be run overnight.

    The memtest will not be 100% accurate but should easily detect any major faults.
     
  13. JB350

    JB350 Thread Starter

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  14. Mark1956

    Mark1956 Malware Specialist

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    If you have never adjusted the timings they should be set correctly, but may be worth checking along with the voltage, the timings shown at Newegg are the ones it should be set to.
     
  15. JB350

    JB350 Thread Starter

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    Okay the last timing on the Newegg webtsite says 2N. In my BIOS setting for the RAM it only says the number 2, not sure if that matters. Other than that the other timings are what is says on Newegg.

    Also my RAM is listed on the website as 1600, but in BIOS it says "Target DRAM Speed: 1372 MHz"
    Should it be set at 1600?

    The DRAM Voltage is at 1.500V.
     
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