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Solved: BSoD - "CACHE_MANAGER" BCC: 0x00000034

Discussion in 'Windows 7' started by Dr_Squatch, Jan 14, 2011.

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  1. Dr_Squatch

    Dr_Squatch Thread Starter

    Jan 14, 2011
    I used to only occasionally get this error but recently it's become more of an issue, happening almost every time I start my new laptop.

    First, some info.

    The error is occurring on a brand new Toshiba Qosmio X505-Q898 laptop.
    It is running Windows 7 Home Premium 64 bit and has 6GB physical memory.

    Here's a snapshot of the most recent crash.

    A problem has been detected and Windows has been shut down to prevent damage
    to your computer.

    The problem seems to be caused by the following file: Ntfs.sys


    If this is the first time you've seen this stop error screen,
    restart your computer. If this screen appears again, follow
    these steps:

    Check to make sure any new hardware or software is properly installed.
    If this is a new installation, ask your hardware or software manufacturer
    for any Windows updates you might need.

    If problems continue, disable or remove any newly installed hardware
    or software. Disable BIOS memory options such as caching or shadowing.
    If you need to use safe mode to remove or disable components, restart
    your computer, press F8 to select Advanced Startup Options, and then
    select Safe Mode.

    Technical Information:

    *** STOP: 0x00000034 (0x0000000000050830, 0xfffff88003538198, 0xfffff88003537a00,

    *** Ntfs.sys - Address 0xfffff8800145c999 base at 0xfffff88001445000 DateStamp
    And the BlueScreenView

    Bug Check String: CACHE_MANAGER
    Bug Check Code: 0x00000034
    Parameter 1: 00000000`00050830
    Parameter 2: fffff880`03538198
    Parameter 3: fffff880`03537a00
    Parameter 4: fffff800`03305ddd
    Caused by Driver: Ntfs.sys
    Caused by Address: Ntfs.sys+17999


    I know this error is usually caused by a lack of physical memory but considering this is a new laptop with 6 gigs of ram this definitely shouldn't be happening.

    I originally thought it may have been a driver causing the error but each time a different driver seems to be the cause and I have run the driver verifier manager using the Special Pool, Pool Tracking, and Force IRQL checking options with no flags leading me to believe that I may have a defective stick of ram though I've tried each one individually and it still happens.

  2. Dr_Squatch

    Dr_Squatch Thread Starter

    Jan 14, 2011
    I replaced every stick of ram and the problem seems to have resolved itself.
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