Solved: Bsod errors

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jo15765

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I am unable to Boot my PC...I am unable to boot into safe mode either. I even took the install disk and clicked repair, and a restore point fails, and I get a message that says Windows was unable to repair the issue. I tried booting into DOS and repairing the MBR and still same issue. MY BSOD Reads:
A process or thread crucial to system operation has unexpectedly exited or terminated.
The basic BSOD errors
Technical Info:
Stop: 0x000000F4 (0x000000000000003,0xFFFFFA8004C4900,0xFFFFFA80042C4BE0,0xFFFFF80021D5300)

Collecting data for crash dump...
Initializing disk for crash dump...
Beginning dump of physical memory...
Dumping physical memory to disk: 100
Physical memory dump complete.


Any idea's what these error messages mean?

edit:
Here are the failed recovery notes:
Problem Event Nme: StartupRepairOffline
Problem Signature 1: 6.1.7600.16385
Problem Signature 2: 6.1.7600.13685
Problem Signature 3: unknown
Problem Signature 4: 72
Problem Signature 5: AutoFailover
Problem Signature 6: 11
Problem Signature 7: 0xF4
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
 

crjdriver

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First of all, do you have anything important on the drive ie docs, pics, mp3s, etc?

Next it would really help if you posted the specs for the system you are working on. We have no idea what you are working on.

As a simple test to see if you have a hardware failure or a windows problem, why not boot the system with a linux live CD? This will tell you in just a few seconds where the problem resides [hardware or software]
 

jo15765

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I would like to keep all data in tact if at all possible, however if it is not...then let it be lost!

I'll get the system specs when I get home and post those, as I do not have them with me here at work.

Booting with a linux cd? I am not sure as to how to work this one...could I use an UBUNTU Jaunty Jackelope CD that I used to install that OS on another PC? And also what steps am I taking? Am I going through the steps of installing UBUNTU on the PC?
 

crjdriver

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No, you are not installing. A live CD runs from ram memory. If you want to save the data, then pull the drive out and connected it to a working system. You can connect the drive as an internal drive OR you can install it into a usb enclosure. Either way this will give you access to whatever data files you want.

Booting with the linux live cd is just to see where your problem lies ie hardware or software. If the linux live cd will not boot, then you have a hardware issue ie mb, ram, pw supply, etc.
 

jo15765

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Ah so I need to download a live cd then, not an install cd? I will also try to take the hard drive out of this machine and place it into another laptop that I have and see if the hard drive will boot in the other machine.
 

crjdriver

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Unless the laptops are the exact same, it will not boot. Windows does not like changing hardware ie mb, cpu, etc without a reinstall.

Some install CDs are also live type CDs. Boot with it and see OR just download one.
 

jo15765

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Oh, I didn't know you couldn't just swap a hard drive from one PC to another. I have a hard disc enclosure I will use and connect via USB to a working PC. Thanks for that information! I'll give you system specs in a few hours :)
 

jo15765

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System specs:

Dell Inspiron 1545
250 GB HD
4 GB RAM DDR2
Dual Core Processor
Intel Pentium T4200 @ 2.0 GHZ
Data Bus Speed 800.0 MHz
Chipset Type Mobile Intel GM45 Express
Graphics Processor / Vendor Intel GMA 4500MHD Dynamic Video Memory Technology 5.0

Let me know if any further info is needed...Thanks :)

Can you provide a link to a linux live cd also that I can download
 

jo15765

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Which option do I need to choose when running this program? I THINK the default settings (Runs from RAM) option, but want to make sure.

Anywho, tried it anyway...it will bot into Parted Magic no trouble...
So since it will boot into Parted Magic is that a software issue then?
 
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Run it from RAM if possible. If it won't boot, then you have too little RAM and need to choose a different mode.

Yes, it is a good sign if Parted boots since that generally means that all hardware is OK. But it doesn't use the hard drive, so that still needs to be tested.

Can you recover your files in Parted and transfer them elsewhere?
 

jo15765

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I am messing with the settings of parted to determine how to transfer files. I think I have it figured out, so yes it looks like I am going to be able to get the files off and onto external media. In Parted there is a icon on my desktop called Disk Health and when I open that...it shows the Overall Health Self-Assesment Test and shows that it passed this. Does that mean the Hard drive is okay?
 

crjdriver

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That is one hard drive test however I would test the drive with the drive maker's diagnostic. You download this from whomever made the drive ie WD, Seagate, etc. Most have a windows version and a dos or boot version. You will need the boot version.

If parted magic booted ok, them most likely your hardware is fine and you have a windows problem. Once you copy whatever data files you need, I would secure erase your hard drive and clean install windows.

Remember a secure erase will destroy ALL data on the drive so make sure there is nothing further you need to copy. The drive maker's diagnostic should also have an option to erase or zero fill the drive. Use whichever one you want and wipe the drive. As long as it passes all tests, then do the install of windows.

Before doing the clean install of windows, it is a good idea to download the drivers you are going to need. At the very least you should download the lan, chipset/mb, and the video driver. Put these on a flash drive, external drive, CDR, etc. It will make your install go much easier.
 

jo15765

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Is there a cd burning app that came with Part Magic or am I going to need to copy to a flash drive, external hd?

Also, I do not have a Win 7 install cd as one did not come with my PC (the cd that I was using to attempt to repair the install is for a HP computer, and of course mine is a Dell), all that I have is the recovery console that can be run, and or the built in restore. I do not believe any other backups were made of the drive. :eek:

Would running the "Return to Factory Settings" fix this issue or do you think it would still be an underlying issue if a clean install is not made?
 
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This is an excvellent CD/DVD burner for all file types. ImgBurn
Would running the "Return to Factory Settings" fix this issue or do you think it would still be an underlying issue if a clean install is not made?
Yes, that is the only way to do it without Recovery discs to hand.

But first I would run the manufacturer's diagnostics on the hard drive before you attempt the Recovery process. Follow this guide: (Use the extended test where available)

Identify the make of your hard drive and then use one of the links below to get the manufacturer's diagnostics for ISO (CD) not the one for Windows.
When the download is complete right click the file and select Extract Here and burn the image to a CD.
In Windows 7 right click the extracted file, select Open With, then select Windows Disc Image Burning Tool then follow the prompts. For all other versions of windows (if you do not have an ISO burner) download this free software. ImgBurn
Install the program and start the application. Select the top left hand option to burn image file to disk and then on the next window click on the small yellow folder icon and browse to the file you have downloaded from the links below. Then click on the two grey discs with the arrow in between (bottom left) and leave it to complete the operation.
Boot the PC into the Bios setup and set the CD/DVD drive to 1st in the boot sequence. Insert the disk in the drive then reboot and the disc will load into dos.
Excelstore
Hitachi/IBM
Samsung
Seagate, Maxtor & Quantum
Western Digital
Toshiba/Fujitsu
If you have a Toshiba/Fujitsu hard drive I would suggest the use of the diagnostics from the Seagate link as this will work on all makes of drive and on any OS.
 
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