Solved: BSOD for Sims complete Collection

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bthomas70809

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Jan 4, 2011
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Help me please. I got the Sims complete collection from a friend for Christmas. My problem is I have installed the game and every time I start it I get as far as choosing screen resolution/size I want to run the game in after that a Blue Screen of Death pops up. My problem is my friend only gave me the disk no booklet inside on a piece of paper was the key code. Is there anyway to solve this problem?
 

Couriant

James
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Mar 26, 2002
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37,779
is the disc the original one?

Also what is the computer specs?
 

bthomas70809

Thread Starter
Joined
Jan 4, 2011
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3
I am not sure how to send my computer specs onto the computer I know their is a way to take a picture of the screen but don't know how.
 

bthomas70809

Thread Starter
Joined
Jan 4, 2011
Messages
3
I solved the problem by using the sims eraser in the program files by right clicking on my E drive and opening it up I found a program their called eraser I used it and reinstalled my game it works now. Thank-you for the help you gave me by asking for my specs. I knew the computer would support the game because I play Sims 2 up to expansion Kitchen and baths but can't play Mansions and gardens but I don't care about that. Thanks again you can close this thread. I am marking it as solved.
 
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