Solved: BSOD Locale ID: 2057

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Tazeem

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I am running Microsoft Windows 7 Ultimate. Motherboard Name: Asus A8000Fm Series Notebook. I have been having issues with BSOD lately. There has not been any change of hardware.
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 2057

Additional information about the problem:
BCCode: 50
BCP1: BAD0B124
BCP2: 00000000
BCP3: 82E592AD
BCP4: 00000002
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

I have attached dmp & sysdata files for analysis.
 

Attachments

Joined
Dec 28, 2004
Messages
8,256
T :
Hello & Welcome to Tech Guy Forum.

If you provide your 3 most recent minidumps in .zip, I can help you. Or try to help you.

Please download & run this forum's sys info tool.
http://library.techguy.org/wiki/TSG_Valuable_links

Please provide the brand, model & model # of your laptop with the ASUS motherboard.

When did the computer last work well? Sometimes the exact date is important.

What changed; software install or removal; a W7 update [ check W's update history ]; an update to a program such as Adobe Reader or Java or example; an update to your anti malware [ virus , spyware, etc ] program?

Would you describe yourself as a beginning, intermedate or advanced computer user?

RF123
 

Tazeem

Thread Starter
Joined
Feb 5, 2013
Messages
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Here is Sys Tool Info:

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Ultimate, Service Pack 1, 32 bit
Processor: Genuine Intel(R) CPU T2250 @ 1.73GHz, x86 Family 6 Model 14 Stepping 8
Processor Count: 2
RAM: 2031 Mb
Graphics Card: Mobile Intel(R) 945 Express Chipset Family, 4 Mb
Hard Drives: C: Total - 46147 MB, Free - 10918 MB; D: Total - 68323 MB, Free - 5272 MB;
Motherboard: ASUSTeK Computer Inc., A8Fm
Antivirus: avast! Antivirus, Updated and Enabled

-------------------------------------------------------------

"When did the computer last work well? Sometimes the exact date is important."
About a month ago, not sure of the exact date. Just started doing it without any obvious reason. BSOD only happens when I am away from the computer, when it is asleep, sometimes awake but not being used for some period of time.

"Would you describe yourself as a beginning, intermediate or advanced computer user?"
I think intermediate user.

I am attaching 3 dmp files (this 3 are the only 3 that I saved) and detailed info of the computer on a text file all in one zip file.
----------------------------------------------------------
 

Attachments

Joined
Dec 28, 2004
Messages
8,256
http://windows.microsoft.com/en-US/windows7/Back-up-and-restore-frequently-asked-questions

How do I view the contents of my backup?
You can view the contents of your backup by opening the Restore Files wizard.

1.Open Backup and Restore by clicking the Start button , clicking Control Panel, clicking System and Maintenance, and then clicking Backup and Restore.

2.Do one of the following:

•To view your files, click Restore my files.

•To view all users' files, click Restore all users' files. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.

3.Do one of the following:

•To browse the contents of the backup, click Browse for files or Browse for folders.

When you are browsing for folders, you won't be able to see the individual files in a folder. To view individual files, use the Browse for files option.

•To search the contents of the backup, click Search, type all or part of a filename, and then click Search.
edit
If something else occurs, when you try to access the files on the optical disk, please provide screen shots.

end edit

RF123
 

Tazeem

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Feb 5, 2013
Messages
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Thanks for the advice. Unfortunately I don't have the backup and my restore point doesn't go very far.
 

Tazeem

Thread Starter
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I was hopping you might be able to tell me from the dmp files which driver might be conflicting driver so I can remove it or similar.
 

Tazeem

Thread Starter
Joined
Feb 5, 2013
Messages
15
Sorry about that, attached 4 dmp files and computer information in a zip file. Just now had another BSOD and that happened just when I tried to wake computer from sleep.
 

Attachments

foxidrive

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Oct 20, 2012
Messages
793
They are all different blue screens.

There's a free tool called bluescreenview that allows you to view them and you can google the stop error numbers. stop: 0x000050 for example

You might like to test your ram using memtest86+ to begin with.
 
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t :
I'll analyze the mini dumps, soon.
Unless you know how to analyze mini dumps, I suggest that you allow 1 of us to analyze them & provide guidance.

Your choice.
:)

Is this an ASUS portable computer?

Please provide the brand, model & model of your computer.

If it is an ASUS computer, go to http://support.asus.com/ServiceHome.aspx?SLanguage=en


Run the mem diag, from this site.

Run it for at least 8 hours, or until an error appears.
http://www.carrona.org/memdiag.html

- Memtest86+
Description here: http://www.memtest.org/
Downloads here: http://www.memtest.org/#downiso
Download the file from here (direct download): http://www.memtest.org/download/4.20/memtest86+-4.20.zip You must unzip the file before you can burn (NOT copy) the ISO image to a CD. Here's a direct download link for the USB flash drive version: http://www.memtest.org/download/4.20/memtest86+-4.20.usb.installer.zip


Also run prime95, which will stress your ram.
http://www.carrona.org/prime95.html
Run it for at least 8 hours, or until an error appears.

Also, run diags on your HDD.
http://www.tacktech.com/display.cfm?ttid=287

RF123
 
Joined
Dec 28, 2004
Messages
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Field Value
Computer
Computer Type ACPI x86-based PC (Mobile)
Operating System Microsoft Windows 7 Ultimate
OS Service Pack Service Pack 1
Internet Explorer 8.0.7601.17514
DirectX DirectX 11.0
Computer Name BUDDHAFIELD (Notebook)
User Name Tazeem
Logon Domain BuddhaField
Date / Time 2013-02-06 / 00:13

Motherboard
CPU Type Mobile DualCore Intel Core Duo T2250, 1733 MHz (13 x 133)
Motherboard Name Asus A8000Fm Series Notebook
Motherboard Chipset Mobile Intel Calistoga-GM i945GM
System Memory 2032 MB (DDR2-667 DDR2 SDRAM)
DIMM1: Micron 16HTF12864HY-667F1 1 GB DDR2-667 DDR2 SDRAM (5-5-5-15 @ 333 MHz) (4-4-4-12 @ 266 MHz) (3-3-3-9 @ 200 MHz)
DIMM3: Micron 16HTF12864HY-667F1 1 GB DDR2-667 DDR2 SDRAM (5-5-5-15 @ 333 MHz) (4-4-4-12 @ 266 MHz) (3-3-3-9 @ 200 MHz)
BIOS Type AMI (04/08/08)
Communication Port Standard Serial over Bluetooth link (COM13)
Communication Port Standard Serial over Bluetooth link (COM14)

Display
Video Adapter Mobile Intel(R) 945 Express Chipset Family (256 MB)
Video Adapter Mobile Intel(R) 945 Express Chipset Family (256 MB)
3D Accelerator Intel GMA 950
Monitor Chi Mei N141I1-L03 [14.1" LCD]
Monitor Samsung SyncMaster 710M/710V/MagicSyncMaster CX701BM/CX711BM [17" LCD] (HDDY504357)

Multimedia
Audio Adapter Analog Devices AD1986A @ Intel 82801GBM ICH7-M - High Definition Audio Controller [B-0]

Storage
IDE Controller Intel(R) ICH7-M Family Serial ATA Storage Controller - 27C4
IDE Controller Ricoh Memory Stick Controller
IDE Controller Ricoh SD/MMC Host Controller
IDE Controller Ricoh xD-Picture Card Controller
Disk Drive ST9120822AS ATA Device (120 GB, 5400 RPM, SATA)
Optical Drive HL-DT-ST DVDRAM GSA-T10N ATA Device (DVD+R9:4x, DVD-R9:4x, DVD+RW:8x/8x, DVD-RW:8x/6x, DVD-RAM:5x, DVD-ROM:8x, CD:24x/24x/24x DVD+RW/DVD-RW/DVD-RAM)
SMART Hard Disks Status OK

Partitions
C: (NTFS) 46147 MB (10356 MB free)
D: (NTFS) 68323 MB (8108 MB free)
Total Size 111.8 GB (18.0 GB free)

Input
Keyboard HID Keyboard Device
Keyboard Keyboard Device Filter
Mouse Logitech HID-compliant Optical Wheel Mouse

Network
Primary IP Address 192.168.1.10
Primary MAC Address 00-18-F3-A9-F7-C7
Network Adapter Bluetooth Device (Personal Area Network) #4
Network Adapter Realtek PCIe GBE Family Controller (192.168.1.10)
Modem Motorola SM56 Speakerphone Modem
Modem Standard Modem over Bluetooth link #4

Peripherals
Printer Fax
Printer Microsoft XPS Document Writer
Printer Send To OneNote 2007
FireWire Controller Ricoh RL5C832 IEEE1394 Controller (PHY: Ricoh RL5C832)
USB1 Controller Intel 82801GBM ICH7-M - USB Universal Host Controller [B-0]
USB1 Controller Intel 82801GBM ICH7-M - USB Universal Host Controller [B-0]
USB1 Controller Intel 82801GBM ICH7-M - USB Universal Host Controller [B-0]
USB1 Controller Intel 82801GBM ICH7-M - USB Universal Host Controller [B-0]
USB2 Controller Intel 82801GBM ICH7-M - Enhanced USB2 Controller [B-0]
USB Device Generic Bluetooth Adapter
USB Device Logitech USB Optical Wheel Mouse
USB Device USB Input Device
USB Device Vimicro USB PC Camera (VC0321)
Battery Microsoft AC Adapter
Battery Microsoft ACPI-Compliant Control Method Battery
Battery Microsoft Composite Battery

DMI
DMI BIOS Vendor American Megatrends Inc.
DMI BIOS Version A8FmAS.212
DMI System Manufacturer ASUSTeK Computer Inc.
DMI System Product A8Fm
DMI System Version 1.0
DMI System Serial Number SSN12345678901234567
DMI System UUID B13181DB-9233D578-9B000018-F3A9F7C7
DMI Motherboard Manufacturer ASUSTeK Computer Inc.
DMI Motherboard Product A8Fm
DMI Motherboard Version 1.0
DMI Motherboard Serial Number BSN12345678901234567
DMI Chassis Manufacturer ASUSTeK Computer Inc.
DMI Chassis Version
DMI Chassis Serial Number
DMI Chassis Asset Tag
DMI Chassis Type Notebook
DMI Total / Free Memory Sockets 2 / 0
 
Joined
Dec 28, 2004
Messages
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The 1st minidump references tcpip.sys
This file is probably not the cause of the problem

The other dump files reference
ntkrnlpa.exe


020513-26098-01.dmp 2/7/2013 8:20:37 PM PAGE_FAULT_IN_NONPAGED_AREA 0x00000050
ntkrnlpa.exe

Per Microsoft
Bug check 0x50 usually occurs after the installation of faulty hardware or in the event of failure of installed hardware (usually related to defective RAM, be it main memory, L2 RAM cache, or video RAM).

Another common cause is the installation of a faulty system service.

Antivirus software can also trigger this error, as can a corrupted NTFS volume.
The problem is most likely ram. If your computer has > 1 stick of ram [ still waiting for your computer's brand, model & model # to try to help with this issue. ] you could remove all but 1 stick [ if this is a laptop, some of the ram might be beneath the keyboard. ] and test the system, which would run slowly or not at all if the remaining ram is < 1 GB.

If the ram & HDD test normal, consider running driver verifer.
http://www.sevenforums.com/crash-lo...-driver-verifier-identify-issues-drivers.html

HOWEVER before you jump into that boat, please note:
Warning
Please don't follow these steps without the help/Recommendation of an expert
If the Driver Verifier finds a violation, it will result in a BSOD


Using Driver Verifier is an iffy proposition. Most times it'll crash and it'll tell you what the driver is. But sometimes it'll crash and won't tell you the driver. Other times it'll crash before you can log in to Windows. If you can't get to Safe Mode, then you'll have to resort to offline editing of the registry to disable Driver Verifier.

So, I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Windows 7 Startup Repair feature).
RF123
 

Tazeem

Thread Starter
Joined
Feb 5, 2013
Messages
15
Brand & Model - Asus A8Fm Notebook

I will run memtest overnight and see what comes up.
 
Joined
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Messages
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BSOD only happens when I am away from the computer, when it is asleep, sometimes awake but not being used for some period of time.
Perhaps you mean when the monitor is off.
When the computer is asleep, it is impossible for a BSOD to occur. It is impossible for any erro to occur. It is impossible for any desired activity, other than sleep, to occur.
http://en.wikipedia.org/wiki/Hibernation_(computing)#Microsoft_Windows

(usually related to defective RAM, be it main memory, L2 RAM cache, or video RAM).

L2 RAM is on the processor.

User's Manual for your laptop
http://www.asus.com/Notebooks_Ultrabooks/A8F/#support_Download_25
May be useful if the ram or HDD need to be replaced.
Includes a link for the purchase of recovery media.

RF123
 
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