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Solved: BSOD on start up but no restore CD - other options? Please help!

Discussion in 'Windows XP' started by noon1, Jan 26, 2011.

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  1. noon1

    noon1 Thread Starter

    Jan 26, 2011

    I'm new here, and I'd be incredibly grateful if anyone could help me with this, please!

    My father's computer crashed completely today after I'd installed and tried to open Ad-Aware. I had to turn it off, and when I tried to restart, I got this message:


    A problem has been detected and Windows has been shut down to prevent damage to your
    If this is the first time you've seen this stop error screen, restart your computer. If
    this screen appears again, follow these steps:
    Disable or unistall any anti-virus, disk defragmentation or backup utilities. Check your
    hard drive configuration, and check for any updated drivers. Run CHKDSK/F to check for hard
    drive corruption, and then restart your computer.
    Technical Information:
    ***STOP: 0x00000024 (0x00190203, 0x82EEDB28, 0xC0000102, 0x00000000)


    This blue screen appears every time I try to start the computer, after about a second of the Windows XP loading screen. I have tried starting in safe mode, but the same thing happens. The message says to disable stuff, but as I can't get onto the computer, I can't do this!

    I understand that I need to run CHKDSK/F from a bootable CD, but for some reason, my father doesn't seem to have any sort of restore, or installation, Windows CD from when he bought the computer.

    Therefore, is there any other way to do this? (I am a complete noob with this sort of thing). I've tried searching the forums (and internet), but I can't find the answer.

    Thank you very much in advance for any replies


    P.S. Sorry if I've posted this in the wrong section.
  2. Macboatmaster

    Macboatmaster Trusted Advisor Spam Fighter

    Jan 14, 2010
    Make this CD on another computer.
    Start this computer so that CD is the first boot device.
    Follow the instructions.

    Download this

    That is an ISO file and requires a special program to burn the CD use this

    That link also has the instructions.

    When you get into recovery console run the
    "chkdsk c: /r" command, presuming that C is the drive letter of the HDD carrying windows.
    You do not type the quote marks.
  3. noon1

    noon1 Thread Starter

    Jan 26, 2011
    That worked a treat! Thank you so much! :)
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