Solved: BSOD when connecting to Internet (dial-up)

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techkid

David
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Joined
Sep 1, 2004
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2,339
Hi all.

I have an interesting problem for you. We recently got an internal modem for Internet access until we can save up for broadband. I put the card in, installed the drivers, ran the installation for the Internet connection and ran Windows, Ad-Aware, firewall and antivirus updates, restarting after each one, done and dusted. Now, later that day, just as it was connecting (at the "Verifying username and password" bit), it came up with the blue screen of death, with the error message "PAGE_FAULT_IN_NONPAGED_AREA", and further down the page a STOP message with some hexadecimal figures next to it (unfortunately, i've lost the paper with the code on it).

Since then, it has been doing that on and off. Occasionally, also, it indicates that the file "ndisuio.sys" is the one at fault.

I've tried reseating the card, just in case it wasn't in properly, uninstalled and reinstalled the drivers, moved the card from one PCI slot to another, replaced the card and gone through and changed (and changed back to original) Internet and connection settings like anything. Right now the thing is in the shop, but I am curious as to what the problem is. Can anybody shed some light on this? Thanks.
 

techkid

David
Thread Starter
Joined
Sep 1, 2004
Messages
2,339
It's been a week, and still no results. Should I just reformat the thing and start fresh?
 
Joined
Jul 27, 2005
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171
I need that code you lost if you could write it down and post it back I can help you.
 
Joined
Nov 20, 2005
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1,901
Yeah, the code is important. When it happens again, write it down along with the four "parameters" and any listed file (if applicable) that is causing it.
 

techkid

David
Thread Starter
Joined
Sep 1, 2004
Messages
2,339
We ended up reformatting the thing. Turns out the problem was a bad Windows installation. Thank you all.
 
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