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Solved: BSOD when plugging in external hard drive

Discussion in 'Windows Vista' started by LooseEnds1216, Feb 26, 2012.

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  1. LooseEnds1216

    LooseEnds1216 Thread Starter

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    Messages:
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    I've tried plugging in my external hard drive (a WD Passport 1 Tera) USB to access picture files... my laptop (Windows Vista) went to a blue screen and shut itself down. Here is some info it gave me after it restarted...

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.0.6002.2.2.0.768.3
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 24
    BCP1: 001904AA
    BCP2: 8BB4F3E4
    BCP3: 8BB4F0E0
    BCP4: 8B024689
    OS Version: 6_0_6002
    Service Pack: 2_0
    Product: 768_1

    I'm wondering if I did something wrong when I disconnected the external hard drive from our new Seagate wireless backup system. I had no idea how to "safely" or "properly" remove it... so I just disconnected the USB cable.

    Any ideas?
     
  2. Elvandil

    Elvandil

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    Aug 1, 2003
    Messages:
    51,988
    Have you ever used the drive on that laptop before?

    Battery or AC?
     
  3. LooseEnds1216

    LooseEnds1216 Thread Starter

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    Yes... I've used it on this computer many times before. AC.
     
  4. Elvandil

    Elvandil

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    Is there another machine that you can connect it to so that you can run chkdsk on it? An improper removal could have damaged the file system (yes, I know, and I wouldn't know how to properly remove it, either, except to shut off the power). I had one machine that did the same thing when the file system was damaged. It seems that it is far too sensitive, but it's not the first time I have heard of it happening.
     
  5. LooseEnds1216

    LooseEnds1216 Thread Starter

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    My husband tried plugging it into his computer... worked just fine. Then I tried it again in mine, and no blue screen! Not sure what was wrong, but it seemed to have fixed itself. Thanks for your help!
     
  6. Elvandil

    Elvandil

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    Messages:
    51,988
    Good luck.
     
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