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Solved: "C" key to close an open window does not work

Discussion in 'Windows 7' started by redoak, Nov 9, 2010.

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  1. redoak

    redoak Gone but never forgotten Thread Starter

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    I right click an open window and "close - -" appears, as in "XP." However, tapping the "C" key doesn't work. Using other keys does work; eg, "D" for delete and "Y" for yes. Why no response when using "C" for close? This is a bad change from "XP."

    I have noted that a letter in the right click menu is not underlined in "7" as in "XP." However, using the "XP" keys still works, except for 'close.'

    {redoak} :mad:
     
  2. AnthonyLordi

    AnthonyLordi

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    It's working fine for me, if you can't get it to work, you could just always use Alt + F4.

    Hope this helps.
     
  3. redoak

    redoak Gone but never forgotten Thread Starter

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    Thanks for the reply. Sorry to be slow in returning.

    The two key approach does not work for me on my Toshiba laptop with Ws 7. It does on my Asus with "XP."

    I'll try support at Toshiba when time permits. Maybe a MS help site, too.

    What type computer are you using?

    {redoak}
     
  4. AnthonyLordi

    AnthonyLordi

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    I've tried all 5 of my computers, and it works on all of them. 2 HP Desktops, 1 Dell Desktop, and 2 HP Laptops. All of which are running W7.
     
  5. gfne

    gfne

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    You can run sfc /scannow in a command window.

    Seems like a DLL issue.
     
  6. TheOutcaste

    TheOutcaste

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    To turn on the underline, click Start, type Keyboard, click Change how your keyboard works under Control Panel.
    Check the box for Underline keyboard shortcuts and access keys.

    If running SFC (note that SFC has to be run from an Elevated Prompt) doesn't fix anything, try this:
    Click Start, type cmd, when cmd.exe appears in the list, right click it and click Run as administrator
    Type the following and press Enter
    regsvr32 /i %systemroot%\system32\shell32.dll
    You should get a popup with this message:
    DllRegisterServer and DllInstall in C:\Windows\system32\shell32.dll succeeded.
    (C:\Windows may be different on your system depending on the Drive and folder name Windows is installed on)
     
  7. redoak

    redoak Gone but never forgotten Thread Starter

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    "To turn on the underline, click Start, type Keyboard, click Change how your keyboard works under Control Panel.
    Check the box for Underline keyboard shortcuts and access keys."

    The steps outlined did not follow along after "Change how - - - -." [See attachment for the dialog box that came up.] I also used "Support" inserting "Underline keyboard shortcuts and access keys," with the same result.

    I used the Command prompt routine and this confirmation came up:
    DllRegisterServer and DllInstall in C:\Windows\system32\shell32.dll succeeded.
    Perhaps I typed the command you gave incorrectly. I had to guess where there might be spaces in the command. Could you indicate these somehow? Maybe with a 'carrot' (^)?

    Do I need to remove the successful cmd, if it is not the one desired? If so, how?

    {redoak}

    Addendum: I just now began working with my Toshiba with Ws 7 after typing the above. The two key "alt-F4" for closing an open window now works!However, the underlining of a key in the right click menus does not appear, not can I close a window just with the "C" key after a right click.
     

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  8. TheOutcaste

    TheOutcaste

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    Just need a space before and after /i, no other spaces.
    regsvr32 /i %systemroot%\system32\shell32.dll
    No need to remove anything, that just recreates the registry entries in case one or more had gotten corrupted. Apparently not the case here. Could be a different dll, or something else entirely. Have to see whet I can find.

    Did you scroll the window down? There should be three more settings below Toggle keys. The OK | Cancel | Apply buttons are on the frame, not the window, so it's easy to miss the fact that it scrolls.
     

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  9. redoak

    redoak Gone but never forgotten Thread Starter

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    Almost forgot I had this Thread 'open.' I did find the place to 'tic'.

    Thanks for the help.

    {redoak}
     
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