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Solved: Cable at home signal keeps dropping!

Discussion in 'Networking' started by Nutech12, Mar 22, 2015.

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  1. Nutech12

    Nutech12 Thread Starter

    Joined:
    Oct 27, 2003
    Messages:
    445
    Hi,

    I have Shaw Cable modem / internet here at home. After almost a year of uninterrupted service, now for the past week my connection keeps dropping, coming back online 5-20 minutes later.

    Aside this being annoying, its a nuisance.

    After talking with 3 different Cable techs, the first two blame it on my Linksys EA2700 router, the 3rd guy said he re-provisioned my modem, CISCO DPC3825, the modem is bridged so that my Linksys can work. The DPC as a Modem Router is a piece of crap.

    I have been offered the Arris SBG6782 router, would this be a better choice to my Linksys EA2700? I like the Linsys, as it has the Smartwifi, and can limit the access to my younger guys so they do other things in life like get their homework done etc!

    BTW, I have the cable coaxial to the the DPC3825 LAN with cable from it to the back of the EA2700 slot call INternet, two LAN cables from EA2700,

    1) to my VOIP Adapter
    2) to my PC

    I have tried the unplug, wait for 30 secs and let the Modem initialize then plug in my router... doesn't usually help.

    Thanks for your help.

    Richmond, BC
    Canada
     
  2. TerryNet

    TerryNet Moderator

    Joined:
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    Messages:
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    First Name:
    Terry
    Try connecting a computer instead to the modem/router. If it works (probably want to repeat this test a few times) then the Linksys router is likely the problem. If the computer has no better luck then the problem is the modem/router, your coax cabling or an ISP problem.
     
  3. Nutech12

    Nutech12 Thread Starter

    Joined:
    Oct 27, 2003
    Messages:
    445
    So I had an Arris, for 24 hrs, seemed okay but the installer had a few problems with setup, so I called Customer Service and out comes the Cable repair guy and suggested this Hitron CGNM-2250
    https://community.shaw.ca/docs/DOC-4066

    seems okay, problem is, that I can't lock out my young kids from being online all the time like I could with the Linksys Smart Wi-Fi.

    Know of a 3rd party s/w I can use to accomplish this?
     
  4. TerryNet

    TerryNet Moderator

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    First Name:
    Terry
    I do not, and I suggest that you start a new thread with a title that is likely to attract the people who do know something about the subject.
     
  5. Nutech12

    Nutech12 Thread Starter

    Joined:
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    I think I did... thx, TN
     
  6. TerryNet

    TerryNet Moderator

    Joined:
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    First Name:
    Terry
    You're welcome. :)
     
  7. Nutech12

    Nutech12 Thread Starter

    Joined:
    Oct 27, 2003
    Messages:
    445
    Is it possible that someone, such as a jealous ex-husband to send his wife an email, she opens it or a link on it, then he can start monitoring what she's doing?

    Please note I ask as this may have happened to someone that I know. NOT because I am interested in doing this.:)

    thanks
     
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