I recently uninstalled the Norton software that was pre-installed on my HP laptop. I used the norton uninstall utility from Norton's website. Now my laptop does not recognize my camera via USB. The USB do work for other external devices (e.g. external mouse, iphone, etc). Before the uninstall, my computer always recognized my camera. I never installed any software for my camera. I use window live to manage my photos. I can't see the camera when I go to Computer under devices with removable storage. HELP...I need to be able to do this...THANKS!!