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Solved: Can not come out sleep mode with mouse

Discussion in 'Windows Vista' started by popeyecartoon, Nov 12, 2008.

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  1. popeyecartoon

    popeyecartoon Thread Starter

    Joined:
    Jun 14, 2006
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    I am running Compaq SR5410F Desktop with Vista Home Premium. I installed a logitech wireless optical mouse and keyboard when I first got the computer. A few weeks ago the ability to awaken the computer out of sleepmode became impossible. First it wouldn't do it unless I click on the left key where as all along the movement of the mouse alone would wake it up. Then after only being able to wake the computer up twice by clicking the left mouse key it got worse. I then got nothing except for the keyboard to wake it. I went into the drivers and where should have been a Power Management tab along with the other tabs there wasn't. I have all the latest Compaq and Microsoft updates. I have also uninstalled the mouse driver and downloaded the newest version. I contacted Compaq (HP) through a chat session and after 45 minutes I was told that wireless mice won't wake up a computer from sleepmode to which I asked why it had always done it since I first bought it and why do my other wireless mice wake up my other computers. I got dead air after that and eventually sent to a microsoft update site to fix USB caused sleepmode problems that when used wouldn't install as they weren't needed. Any ideas would be appreciated. The computer has been completely cleaned and virus checked. Any help would be appreciated.
     
  2. popeyecartoon

    popeyecartoon Thread Starter

    Joined:
    Jun 14, 2006
    Messages:
    54
    I wanted to say I have solved the problem by isolating an update from HP. I actually ended up with the same problem on another desktop that is an HP Desktop. Once I removed the update and rebooted my problem became history.
     
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