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Solved: Can not enable internet wireless LAN.

Discussion in 'Windows 7' started by woolf39, Mar 1, 2013.

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  1. woolf39

    woolf39 Thread Starter

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    Can not enable wireless lan. On HP lap top with wndows 7 (64-bit) Connection light stays orange.
    will not change to blue. When trying to get on the internet. Error 651 comes up.
    Any suggestions? Thanks for your support. Ican not get on the internet.

    woolf39
     
  2. rainforest123

    rainforest123

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    Please run this forum's system info utility & post the results in your next reply.
    http://library.techguy.org/wiki/TSG_Valuable_links
    If applicable, please provide your computer's brand, model & model #.

    When did the computer last work well? When did the problem begin? Sometimes the exact date is important.

    What changed; a hardware or software installation or removal; an update to W7 [ check your W7 update history ] or update to your anti malware or other antimalware program / programs ]; an update to Java or an Adobe program for example?



    Use W7's snipping tool, or follow the instructions, below
    http://windows.microsoft.com/en-US/windows-vista/Use-Snipping-Tool-to-capture-screen-shots

    or
    http://www.bleepingcomputer.com/tutorials/how-to-use-the-windows-snipping-tool/

    screenshot

    On your keyboard, look for a key labeled "print screen" OR "PrtSc" OR "PRN SCN" or some variation.
    When you want to capture that which is displayed, press the print screen button.
    Open Paint [ start > programs / all programs > accessories > paint [ rarely MS Paint]
    Maximize Paint
    left click "edit"
    Left click "paste"
    file > save as.
    Save the file to any location of your choice.
    File name: your choice, for example: "filename"
    save as type: left click down pointing arrow. Left click jpg / jpeg
    Left click "save" / "ok".

    The file name has now been saved as filename.jpg [ or filename.jpeg ].


    Return to the thread.
    Left click "go advanced".

    Left click "manage attachments"
    left click "browse"
    browse to the location, on your computer, where you saved "filename.jpg"
    Left click filename.jpg
    left click "open"
    left click Upload"
    close window of upload screen after the file has been uploaded.

    enter text into the reply area.
    left click "submit"


    If there is information on the screen that you don't want to display, you can use the eraser [ looks like a bar of soap, left column, 2nd from the top. You can remove large areas by clicking on the dotted outline column button, top, right column, then drag your mouse while holding down left mouse button ] to surround that which you don't want displayed. Then, press "delete" on your keyboard. Then save.

    RF123
     
  3. flavallee

    flavallee Trusted Advisor

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    First Name:
    Frank
    Advise us what the product number(P/N) and model number(M/N) on the sticker is so we can confirm the exact model name/model number HP laptop you have.

    --------------------------------------------------------
     
  4. TerryNet

    TerryNet Moderator

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    Terry
    Does the wireless adapter still appear in Device Manager? If not, is in the BIOS (Setup) and enabled?
     
  5. woolf39

    woolf39 Thread Starter

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    Hi Terrynet
    No, The wireless adapter is not in the device manger. I have tryed to follow the
    HP wireless assistant suggestion by shuting down the computer and on boot up press
    f10 until utility open up. I have tryed this several times and their is no enable or disable
    under configuration set up. The wireless connection light is orange. it should be blue.

    Thanks for your help

    woolf39 Al
     
  6. TerryNet

    TerryNet Moderator

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    First Name:
    Terry
    Probably the adapter is defective, or loose, or has corroded contacts. If you can easily access the card through a cover on the laptop's bottom remove and firmly and carefully replace it several times to fix any looseness or corrosion.
     
  7. rainforest123

    rainforest123

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  8. flavallee

    flavallee Trusted Advisor

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    First Name:
    Frank
    You haven't replied to post #3.

    -------------------------------------------------------

    If it's determined that the built-in wireless device is defective, an external USB wireless device is the quickest way to resolve the issue.

    -------------------------------------------------------
     
  9. rainforest123

    rainforest123

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    Nor to #2.
    :)

    RF123
     
  10. woolf39

    woolf39 Thread Starter

    Joined:
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    Thanks for everyone's help.
    I had to re-install the wireless driver. Works great.


    woolf39
     
  11. rainforest123

    rainforest123

    Joined:
    Dec 28, 2004
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    Congratulations!

    Thanks for posting the steps that solved your problem.

    unsubscribed

    RF123
     
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