Solved: Can Only Get Online With Internet Explorer

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Joe
Thread Starter
Joined
Feb 24, 2003
Messages
120
Hi,

I'm currently only able to get online with Internet Explorer. If I try using Google Chrome, Firefox, Skype, or any other program that accesses the Internet it tells me I'm not connected. I've tried Network and Sharing Center, but I can't find any problems there. Troubleshooting turns up nothing. I've tried reinstalling my wireless LAN card, but that didn't make any difference. I can't think of anything else to try. Please can someone suggest what I can do to access the Internet with other programs?

I'm using Windows 7 and the following hardware:
CPU: Intel Core i7 i7-4790K CPU (Quad Core 4GHz, Socket H3 LGA-1150)
Motherboard: MSI Z97 PC MATE ATX LGA1150
Memory: Team Vulcan 8GB (2 x 4GB) DDR3-1600
Video Card: Gigabyte GeForce GTX 750 Ti 2GB WINDFORCE
Case: NZXT Source 210 Elite (Black) ATX Mid Tower Case
Power Supply: XFX TS 550W 80+ Gold Certified ATX
Hard Drive: 1TB Western Digital Caviar Black

Thanks,
Joe
 

successgold

Joe
Thread Starter
Joined
Feb 24, 2003
Messages
120
I ran cmd and typed ipconfig /all and this is what I got:

C:\Users\Joe>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Joe-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : lan

Wireless LAN adapter Wireless Network Connection 2:

Connection-specific DNS Suffix . : lan
Description . . . . . . . . . . . : TP-LINK 300Mbps Wireless N Adapter
Physical Address. . . . . . . . . : C4-6E-1F-51-69-D8
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::b98c:a21f:b896:c09%20(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.67(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 16 April 2015 07:49:11
Lease Expires . . . . . . . . . . : 17 April 2015 08:20:43
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 348417567
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1C-AC-44-BB-D8-CB-8A-3B-90-B1

DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : D8-CB-8A-3B-90-B1
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fd:1cf4:983:a8b4:5bfb(Prefe
rred)
Link-local IPv6 Address . . . . . : fe80::1cf4:983:a8b4:5bfb%17(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Reusable ISATAP Interface {FB3FF377-89B8-4670-97D9-5473CEE61577}:


Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : lan
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Reusable ISATAP Interface {B3BD69F4-B512-4FA5-90D8-761CA621E8A2}:


Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

C:\Users\Joe>
 

TerryNet

Terry
Moderator
Joined
Mar 23, 2005
Messages
81,405
Some programs having internet access but others blocked is a strong indication of a firewall misconfigured or corrupted.

What firewall or security suite is, or ever was, on the system?
 

successgold

Joe
Thread Starter
Joined
Feb 24, 2003
Messages
120
I'm using ZoneAlarm Pro. The only other firewalls that've ever been on my computer are the free version of ZoneAlarm and the one built into Windows. I've just tried uninstalling and reinstalling ZoneAlarm, but it hasn't made any difference.
 

successgold

Joe
Thread Starter
Joined
Feb 24, 2003
Messages
120
I just uninstalled with the ZoneAlarm Uninstall Tool, restarted and tested and I still had the same problem. I've now reinstalled ZoneAlarm Pro.
 

TerryNet

Terry
Moderator
Joined
Mar 23, 2005
Messages
81,405
Sometimes a VPN, even if not active, will block similar to a firewall. But other than a VPN I have no idea.
 

successgold

Joe
Thread Starter
Joined
Feb 24, 2003
Messages
120
I've run several antispyware programs and I'm now able to access the Internet with all the programs that I should be able to which is great, however I now have another problem. I keep getting the Blue Screen of Death a few minutes after logging in. This always happens unless I'm in safe mode in which case the computer works fine. Here's the screen I get:



Here's the message I get in the dialog box afterwards:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.4
Locale ID: 2057

Additional information about the problem:
BCCode: d1
BCP1: 0000000000000028
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF880015986FD
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\041715-29577-01.dmp
C:\Users\Joe\AppData\Local\Temp\WER-189135-0.sysdata.xml

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

Here are the links to the files that help describe the problem:
041715-29577-01.dmp
WER-189135-0.sysdata.xml
 
Joined
Jun 13, 2008
Messages
45
Rebuild winsock. I had the same problem tried many, many suggestions before I found someone on another forum who told me to rebuild winsock...poof fixed.


Sent from my iPhone using Tapatalk
 

TerryNet

Terry
Moderator
Joined
Mar 23, 2005
Messages
81,405
I think that the following stack repairs includes the "Rebuild WINSOCK" advice ...

TCP/IP stack repair options for use with Vista through 10.

Start - All Programs - Accessories and right click on Command Prompt, select "Run as Administrator" to open a command prompt. [For Windows 8 thru 10: <Windows Logo> + x - Command Prompt(Admin)]

Reset WINSOCK entries to installation defaults: netsh winsock reset catalog

Reset IPv4 TCP/IP stack to installation defaults. netsh int ipv4 reset reset.log

Reset IPv6 TCP/IP stack to installation defaults. netsh int ipv6 reset reset.log

Reboot the machine after all three commands; no need to boot after the 1st and 2nd.
 
Joined
Feb 8, 2015
Messages
3
Have u recently changed or uninstalled microsoft .net stuff or simillar program or windows update ?
 

successgold

Joe
Thread Starter
Joined
Feb 24, 2003
Messages
120
It seems I had a lot of corrupt Windows files, so I've reinstalled Windows and it's fine now. Thanks for the help.
 
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