Solved: Cannot Access Internet Using IE8 on XP

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oct1958

Thread Starter
Joined
Dec 27, 2010
Messages
3
Ran AdAware which found some problems I deleted.
When done I can no longer access the internet.
The error message is: HTTP Port 80, HTTPS Port 443 and FTP Port 21.
What do I do to clear up the problem?
Thanks,
Jay:eek:
 

flavallee

Frank
Trusted Advisor
Joined
May 12, 2002
Messages
82,890
You didn't give a description of your computer or advise if you're using a wired connection or wireless connection.

Regardless of which connection type you're using, download and reinstall the network adapter driver.

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You can also use System Restore to revert back to a date and time prior to when you ran Lavasoft Ad-Aware.

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Get rid of Lavasoft Ad-Aware and replace it with Malwarebytes Anti-Malware 1.50.1.1100 and SUPERAntiSpyware 4.47.0.1000.

They're both user-friendly and do a good job and are well recommended here.

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oct1958

Thread Starter
Joined
Dec 27, 2010
Messages
3
Thanks,
It's a Dell Latitude D600 Laptop, wired connection.
How do I download the driver if I cannot connect?
 

flavallee

Frank
Trusted Advisor
Joined
May 12, 2002
Messages
82,890
Thanks,
It's a Dell Latitude D600 Laptop, wired connection.
How do I download the driver if I cannot connect?
What's the 7-character service tag number on the sticker? That will allow the Dell site that's specific only to your laptop to be accessed so the drivers list for it can be obtained.

You would need to download and save the wired driver in a working computer, then burn it off to a CD-R or save it in a USB thumb drive, then use that media to install the driver in the non-working laptop.

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Why don't you first try doing a system restore back to a date and time prior to using Ad-Aware, then see if that resolves the connection issue?

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