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Solved: cannot add printer local port

Discussion in 'Windows XP' started by st4lker, Apr 18, 2013.

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  1. st4lker

    st4lker Thread Starter

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    Hi,

    I can't able to add the local port in Add Printer Wizard. It always shows that "Specified port cannot be added. Operation could not be completed". I've been spending more than 3 hours to find out the solution on the net. But yet the answer is nowhere to find. Can someone help me pls? I would really appreciate for all the suggestion and guidance!
    Thx
     
  2. DaveA

    DaveA Trusted Advisor Spam Fighter

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    It would be helpful if you were to give us the spec's of the printer that you are trying to install?
     
  3. st4lker

    st4lker Thread Starter

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    Hi Dave,

    The printer is Epson LQ-300+II Dot Matrix Printer attached to the PC via parallel port and have shared on the network.
    I have checked the spooler service and restarted it several times but no luck.
    Here is the story, the PC attached to the printer is installed Win7 and shared this printer (Epson LQ-300+II) on the network. I can able to connect this printer by using Add Printer Wizard and added the local port from 1 of my users who has WinXP installed. But another user who has installed WinXP can't able to add the local port when i went thru same procedure. The error says that "Specified port cannot be added. Operation could not be completed." Then I logged in as the local admin account and tried to add it again. Yet the result is the same error.

    One more thing, I can able to see that printer on that PC if I go thru by \\pcname\sharedprintername. I really don't know what could be the problem. I disabled the windows firewall and Kaspersky firewall as well to make sure firewall is not blocking. Can help provide another steps to troubleshoot?

    Thx :)
     
  4. DaveA

    DaveA Trusted Advisor Spam Fighter

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    Since you can see the printer across the network, try and right click the printer entry and select "Connect".

    Windows Vista and on like to have common user accounts and passwords on all shared machines. There are ways of getting around this, but I have a lot less issues by doing this.

    Also note Vista and on, have sharing issues with XP, including printers, the common accounts and passwords eliminate a lot of these issues.
     
  5. st4lker

    st4lker Thread Starter

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    Hi Dave,

    Thanks for your advice. But I already tried that way before your advice. It will only connect via LPT port but not local port \\pcname\shareprinter. That's why I tried to add the local port manually but it's failed. Actually it doesn't make sense that I can able to connect that printer from 1 of the XP machine while this XP PC can't.
    Thx :)
     
  6. DaveA

    DaveA Trusted Advisor Spam Fighter

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    What about your firewall settings, is the issue machine being blocked in any manner?
     
  7. st4lker

    st4lker Thread Starter

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    Hi Dave,

    I have disabled the both of firewall (Windows & Kaspersky) but still the same.
    But good news is here, I managed to tweak in the registry to add the local port.
    Viola, the local port is appeared in the port list. :D
    Below is the steps I have done to resolve this issue;
    Go to registry & add the string value follow by \\pcname\printername
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Ports

    Thanks for all of your advices & suggestions.
     
  8. dai

    dai

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    you should only be running one firewall,running more than one can cause problems
     
  9. st4lker

    st4lker Thread Starter

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    Yap. I will take note of it. So next time I won't be run into this kind of problem anymore.
    Thanks!
     
  10. dai

    dai

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    glad you have it sorted
     
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